Complaints over time
Complaints about the 2018 Ford F-550 peaked in 2021, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2018 Ford F-550
Other, diesel, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Aug 5, 2019 to Feb 11, 2025.
Recall campaigns covering this model year10410k vehicles or units across those campaigns
Owner complaints84.0 times the median 2018 other
Severity index0.02018 others average 4.1
First 24 months1Complaints in its first two years
Components
25% of complaints about the 2018 Ford F-550 name steering
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
10 recall campaigns cover the 2018 Ford F-550
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-414 | Jun 5, 2019 | Affected monitors may revert back to the factory default settings which can cause the camera image to be reversed | Equipment | 4 | Repair or modification |
| 19V-401 | May 29, 2019 | Monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed | Equipment | 22 | Not stated |
| 19V-398 | May 29, 2019 | Displays may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed | Equipment | 13 | Part replacement |
| 19V-358 | May 13, 2019 | Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed | Lighting | 4 | Part replacement |
| 19V-342 | May 3, 2019 | Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed | Lighting | 17 | Part replacement |
| 19V-269 | Apr 3, 2019 | Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed | Lighting | 1 | Part replacement |
| 19V-254 | Mar 28, 2019 | Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed | Lighting | 1 | Part replacement |
| 19V-251 | Mar 28, 2019 | Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed | Lighting | 2 | Part replacement |
| 19V-236 | Mar 26, 2019 | Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed | Lighting | 36 | Part replacement |
| 18V-894 | Dec 18, 2018 | Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage | Engine and cooling | 410,289 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2018 Ford F-550
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
8 complaints on file, page 1 of 1.
- Filed Feb 11, 2025Failure Jun 29, 202473,000 milesTroy, MOBody
The contact owns a 2018 Ford F-550. The contact stated while the vehicle was parked, the contact stated that the frame was cracked between the bed and the cab. There were no warning lights illuminated. The vehicle was taken to a dealer where it was confirmed that the vehicle was previously repaired under a related unknown recall and declined to perform the recall repair on a second occasion. The dealer determined that the frame needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000.
NHTSA complaint 11642046 - Filed Jul 25, 2024Failure Jul 24, 2024268,967 milesLong Beach, CAFrame and members
The contact owns a 2018 Ford F-550. The contact stated while driving approximately 10 MPH, the subframe suddenly fractured in half. The contact stated that the fracture occurred near the rear cabin of the vehicle. The vehicle was later towed from the scene. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 268,967.
NHTSA complaint 11604457 - Filed Nov 17, 2023Failure Nov 17, 202326,000 milesWildomar, CAPower train
The contact owns a 2018 Ford F-550. The contact stated while driving 65 MPH, the contact observed a humming sound coming from the rear-end of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the ring and pinion needed to be replaced. The vehicle was then taken to a dealer where it was diagnosed that the ring and pinion needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 26,000.
NHTSA complaint 11555618 - Filed Jul 31, 2023Failure Aug 1, 202066,265 milesDousman, WITurbo/supercharger
The contact's company owns a 2018 Ford F-550. The contact stated while an employee was driving at 55 MPH, the service vehicle soon warning light illuminated intermittently. The contact took the vehicle to the local dealer, where it was diagnosed with needing the turbocharger to be replaced. The vehicle was repaired but experienced failure a second time on July 28, 2023. The contact took the vehicle back to the local dealer where it was diagnosed with needing the turbocharger to be replaced a second time. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 66,265.
NHTSA complaint 11535467 - Filed Mar 17, 2021Failure Sep 15, 202017,000 milesAttica, INSteering, Suspension
TL* THE CONTACT OWNS A 2018 FORD F-550. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHCILE STARTED TO SHAKE VIOLENTLY FROM FRONT END OF VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO HEARTLAND FORD (5979 WEST, US HWY 136, COVINGTON, IN 47932, (765)793-2233) WHERE IT WAS DIAGNOSED WITH NEEDING THE STEERING DAMPER, 3 BALL JOINTS, AND TRACK BAR TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO LAFAYETTE FORD (2051 SAGAMORE PKWY S, LAFAYETTE, IN 47905, (765) 447-9444) BUT WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000. ## VIN PASSED ## FORD F550 2018 ##
NHTSA complaint 11403467 - Filed Jan 20, 2021Failure Sep 11, 201814,000 milesGreen BAY, WISteering
TL* THE CONTACT OWNS A 2018 FORD F-550. THE CONTACT STATED THAT WHEN DRIVING THEIR VEHICLE, THE VEHICLE WOULD VEER LEFT OR RIGHT ON IT'S OWN WITHOUT WARNING. THE VEHICLE'S STEERING WOULD NOT BE ABLE TO STRAIGHTEN ITSELF. THE CONTACT TOOK THE VEHICLE TO THE DEALER (DORSCH FORD LINCOLN KIA 2641 EATON RD, GREEN BAY, WI 54311; (920) 469-3000) WHO REPLACED THE STEERING BOX, A FEW TIE RODS, AND A FEW WHEEL ALIGNMENTS. THE FAILURE STILL PERSIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. ## VIN PASSED ## 2018 FORD F550 ##
NHTSA complaint 11388990 - Filed Oct 6, 2020Failure Jul 16, 202038,550 milesBoca Raton, FLSuspension
FRONT END VIOLENTLY SHAKES ON VEHICLE ABOVE 45MPH CITY AND HIGHWAY DRIVING. BEEN TO DEALER 2X FOR ISSUE WITH NO RESOLVE
NHTSA complaint 11362983 - Filed Aug 5, 2019Failure Jul 2, 201925,754 milesBourbonnais, ILAir bags
THE AIR BAG COVERING HAS FAILED ALONG THE SEAMS.*DT*JB *DT *TR
NHTSA complaint 11241724
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
11 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 25N10S1 Jun 23, 2026 · Other
Certain 2017-2025 F-450 – F-600 Chassis Cab Upfitted with an Aerial Bucket Frame Rail Crack - SSM 52787 Aug 7, 2024 · Service Bulletin/Repair Instructions
Some 2017-2020 F-150 and 2017-2019 F-Super Duty vehicles may not successfully complete the Transmission Characterization/Solenoid IDN procedure using the Integrated Diagnostic System (IDS) scan tool. This may be due to the IDS not being at the latest softwa… - SAN-Vol1 I1 Jun 8, 2023 · Service Bulletin/Repair Instructions
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and othe… - 20N04 S2 May 3, 2023 · Service Bulletin/Repair Instructions
Certain 2017-2019 MY F250/F350 and all F450/550 vehicles Steering Linage Damper replacement. Reason for this supplement: Updated program terms, includes new mobile service repair assessment and updated owner letters with revised program terms. - 21B04 S4 Sep 19, 2022 · Service Bulletin/Repair Instructions
Certain 2017 through 2020 Model Year F550 Equipped with Payload Plus Upgrade Package Frame Rail Crack Program Terms: Program will be extended for an additional year; Urgency/Expiration Date: Program will be extended for an additional year Owner Refunds: … - 21B04-S1 Oct 7, 2021 · Service Bulletin/Repair Instructions
Certain 2017 through 2020 Model Year F550 Equipped with Payload Plus Upgrade Package Frame Rail Crack REASON FOR THIS SUPPLEMENT ⢠Technical Instructions: Updated to clarify amount of use for Rotobroach cutter.⢠Attachment V: Updated list of trucks that … - TSB 21-2367 Oct 22, 2021 · Service Bulletin/Repair Instructions
Some 2018-2019 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P2459, P245A and/or P259F stored in the powertrain control module (PCM). This may be due to the … - 21B04 Sep 24, 2021 · Service Bulletin/Repair Instructions
Certain 2017 through 2020 Model Year F550 Equipped with Payload Plus Upgrade Package ;Frame Rail Crack In some of the affected vehicles certain second unit body (SUB) upfits could cause stress points on the frame rail. Over time this stress could cause a cr… - SSM 49292 Oct 29, 2020 · Service Bulletin/Repair Instructions
Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control … - TSB 20-2255 Aug 6, 2020 · Service Bulletin/Repair Instructions
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicl… - 20N04 Apr 30, 2020 · Service Bulletin/Repair Instructions
In some of the affected vehicles, customers may experience sustained steering wheel oscillation after hitting rough pavement or an expansion joint at speeds typically above 45 mph (72 Km/h).
Source: NHTSA manufacturer communications files.