Complaints over time
Complaints about the 2021 Ford F-650 SD peaked in 2023, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2021 Ford F-650 SD
Body and fuel not decoded. Owner complaints on file from Jul 20, 2023 to Jul 20, 2023.
Recall campaigns covering this model year11,229 vehicles or units across those campaigns
Owner complaints1Close to the median 2021 vehicle
Severity index100.0Crash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2021 Ford F-650 SD name fuel system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2021 Ford F-650 SD
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 20V-413 | Jul 17, 2020 | Underbody heat shield and other heat-protection components were not installed during assembly | Structure | 1,229 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2021 Ford F-650 SD
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jul 20, 2023Failure Apr 19, 202330,000 milesWilmington, DEFuel system, GasolineFire
The contact works for a company that owned a 2021 Ford F-650 SD commercial vehicle. The contact stated while driving 65 MPH, he heard an abnormally loud popping sound coming from the rear of the vehicle. There was no warning light illuminated. The contact stated that he looked at the side view mirrors and saw black smoke and a reflection of flames on the rear driver's side of the vehicle. The contact immediately veered to the side of the road. The contact stated that he jumped out of the vehicle and ran in the opposite direction. The contact that the vehicle exploded while he was contacting the police department. A police report was filed. The contact was able to extinguish the fire with the assistance of the fire department. The contact was unsure whether a fire department report was filed. There was no injury sustained. The vehicle was towed to the company's office. The vehicle was totaled. There was no further information provided. An unknown dealer and the manufacturer were notified of the failure. The failure mileage was approximately 30,000. The VIN was unavailable.
NHTSA complaint 11533537
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
70 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- TSB 26-2256 Jun 19, 2026 · Service Bulletin/Repair Instructions
This article supersedes TSB 25-2572 to update the Parts List to correct the part number LC3Z-6006-L to LC3Z-6781-A, remove the flex plate bolts AL3Z-6379-BA from the parts list as these bolts are in kit LC3Z-6781-A, update the claim quantity of the part num… - SSM 54678 Mar 20, 2026 · Service Bulletin/Repair Instructions
Some 2021-2026 F-150 vehicles equipped with a 5.0L/5.2L engine, 2021-2025 F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis vehicles equipped with a 6.8L/7.3L engine and 2021-2025 E-Series/F-650/F-750 vehicles equipped with a 7.3L engine may exhib… - TSB 25-2572 Nov 26, 2025 · Service Bulletin/Repair Instructions
This article supersedes TSB 25-2322 to update the Service Procedure, Labor Operations and Parts List. Some of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle. Customers may also report experienci… - SSM 54363 Nov 10, 2025 · Service Bulletin/Repair Instructions
Some 2021-2025 Expedition/Navigator/F-150/F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis/F-650/F-750/Transit vehicles equipped with a 2.7L/3.5L (non hybrid)/6.8L/7.3L engine and 2021-2026 E-Series may exhibit a rattle/scraping noise from the be… - SSM 54338 Oct 29, 2025 · Service Bulletin/Repair Instructions
Some 2021-2025 F-150 vehicles equipped with a 5.0L/5.2L engine, 2021-2025 F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis vehicles equipped with a 6.8L/7.3L engine and 2021-2026 E-Series/F-650/F-750 vehicles equipped with a 7.3L engine may exhib… - SSM 54269 Oct 4, 2025 · Service Bulletin/Repair Instructions
Some 2021-2025 Expedition/Navigator/F-150/F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis/F-650/F-750/Transit vehicles equipped with a 2.7L,3.5L EcoBoost (non-hybrid), 3.5L Cyclone, 6.8L or 7.3L engine, may exhibit a rattle/scraping noise from t… - 24L03 Aug 12, 2025 · Other
Certain 2020-2023 Model Year Multiple Vehicle Line Trucks Equipped with Diesel Engines - Particulate Matter (PM) Sensor Reimbursement - TSB 25-2382 Aug 20, 2025 · Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit an incorrectly illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0420 and/or P0430 stored in the powertrain control module (PCM). This may be due to the sof… - TSB 25-2322 Jul 18, 2025 · Service Bulletin/Repair Instructions
This article supersedes TSB 25-2200 to update the parts list to add the new camshaft and tappet service kit and add F-650/F-750. Some of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle. Customers… - SSM 53040 Oct 10, 2024 · Service Bulletin/Repair Instructions
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. … - TSB 24-2249 Aug 22, 2024 · Service Bulletin/Repair Instructions
This article supersedes TSB 22-2087 to update the Part List. Some 2020-2022 F-Super Duty vehicles equipped with a 10R140 automatic transmission may exhibit harsh reverse to drive engagements without diagnostic trouble codes (DTCs). This may be due to sticki… - TSB 24-2182 Jun 6, 2024 · Service Bulletin/Repair Instructions
This article supersedes TSB 23-2307 to update the Service Procedure and vehicle model years affected. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Transit Connect, 2019-2023 Mustang, 2019-2023 Ranger, 2020-2021 Expedition/Navigator, … - SSM 52595 Jun 6, 2024 · Service Bulletin/Repair Instructions
When replacing the E clutch hub (7P211) on 2020-2024 F-Super Duty and 2024-2025 F-650/F-750 vehicles equipped with a 10R140 transmission, a new washer (7482) has been added and must be installed with the new updated E clutch hub. Refer to the Workshop Manua… - TSB 24-2148 May 22, 2024 · Service Bulletin/Repair Instructions
Some 2021-2023 F-650/F-750 vehicles built on or before 15-Nov-2022 and equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2201, P2209, P220E and/or P24FE stored in the powertrain con… - TSB 24-2147 May 22, 2024 · Service Bulletin/Repair Instructions
Some 2021-2023 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) U3012 stored in the powertrain control module (PCM). This may be due to the software in the PCM. T… - TSB 24-2145 Jun 4, 2024 · Service Bulletin/Repair Instructions
Some 2021 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a cracked diesel particulate fil… - SSM 52548 May 18, 2024 · Service Bulletin/Repair Instructions
Various vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the seal kits (7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals. Whe… - SSM 52476 Apr 24, 2024 · Service Bulletin/Repair Instructions
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Un… - SSM 52410 Apr 3, 2024 · Service Bulletin/Repair Instructions
Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the d… - 22N15 Apr 1, 2024 · Service Bulletin/Repair Instructions
Customer Satisfaction Program 22N15 Certain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series, F-650/F-750, F-53 Motorhome Chassis, F-59 Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector (SDLC) Gateway Module Reprogra… - SSM 52335 Mar 6, 2024 · Service Bulletin/Repair Instructions
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for … - SSM 52314 Mar 1, 2024 · Service Bulletin/Repair Instructions
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking… - SSM 52307 Feb 29, 2024 · Service Bulletin/Repair Instructions
Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has n… - 22N15 Jan 19, 2024 · Service Bulletin/Repair Instructions
Certain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series, F-650/F-750, F-53 Motorhome Chassis, F-59 Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector (SDLC) Gateway Module Reprogramming for Inspection and Maintenance (… - SSM 52188 Jan 18, 2024 · Service Bulletin/Repair Instructions
2024 F-Super Duty vehicles are equipped with XL-22 (WSS-M2C184-A1) high temperature power steering fluid that looks like clear hydraulic fluid. This fluid is an improvement in high temperature and thermal oxidative stability compared to Mercon LV. This powe… - 22N15 Dec 12, 2023 · Service Bulletin/Repair Instructions
Certain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series, F-650/F-750, F-53 Motorhome Chassis, F-59 Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector (SDLC) Gateway Module Reprogramming for Inspection and Maintenanc… - SSM 52098 Nov 30, 2023 · Service Bulletin/Repair Instructions
Some 2020-2022 F-Super Duty vehicles equipped with a 6.7L engine may require a long block replacement of the engine for various reasons. The replacement long block may be equipped with an updated upper oil pan. If the oil filter adapter from the original en… - 22L03 Aug 31, 2023 · Service Bulletin/Repair Instructions
Certain 2021-2022 Model Year Econoline, Super Duty Chassis Cab, F53 Motor Home, F59 Step Van, and F650/F750 Medium Duty Chassis Cab Vehicles Equipped with a Premium Rated 7.3L Engine - Engine Horsepower Credit - SAN-Vol1 I1 Jun 8, 2023 · Service Bulletin/Repair Instructions
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and othe… - SSM 51725 Jun 16, 2023 · Service Bulletin/Repair Instructions
Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not… - SSM 51719 Jun 15, 2023 · Service Bulletin/Repair Instructions
Some 2021-2023 F-Super Duty/E-Series vehicles equipped with a 6.2L, 6.8L or 7.3L gasoline engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0457 and/or P0455 stored in the powertrain control module (PCM).… - SSM 51691 Jun 8, 2023 · Service Bulletin/Repair Instructions
2011-2023 F-Super Duty and 2016-2024 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain… - TSB 23-2161 May 23, 2023 · Service Bulletin/Repair Instructions
Some 2018-2021 F-150 vehicles equipped with a 3.0L diesel engine, 2016-2022 F-650/F-750 vehicles equipped with a 6.7L engine, and 2017-2022 F-Super Duty vehicles equipped with a 6.7L engine and built on or before 08-Mar-2022 may exhibit an illuminated malfu… - SSM 51649 May 19, 2023 · Service Bulletin/Repair Instructions
Some 2021-2023 F-Super Duty vehicles equipped with a 10R140 transmission may exhibit harsh or delayed engagement/shift concerns. Most concerns may be addressed with the PCM/TCM Transmission Accelerated Main Control Break In Routine. Refer to Workshop Manual… - SSM 51648 May 17, 2023 · Service Bulletin/Repair Instructions
Some 2020-2022 F-Super Duty vehicles equipped with a 6.7L engine may experience a lack of power due to snow packing of the engine air cleaner when operating in extremely snowy conditions. This may also be due to ice forming in the air intake while operating… - SSM 51536 Apr 4, 2023 · Service Bulletin/Repair Instructions
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a di… - TSB 23-2133 Apr 24, 2023 · Service Bulletin/Repair Instructions
Some 2020-2022 F-Super Duty vehicles may exhibit a condition where the engine will not turn off and/or have various electrical symptoms including a dead battery, horn stays on and no crank/no start. The vehicle may also have an illuminated anti-lock braking… - TSB 23-2115 Apr 17, 2023 · Service Bulletin/Repair Instructions
Some 2015-2020 F-150 and 2017-2022 F-Super Duty vehicles may exhibit a lack of heat or cooling from the cabin vents when the climate control settings are adjusted between hot and cold. This may be due to a stuck/binding temperature door within the climate c… - SSM 51254 Dec 14, 2022 · Service Bulletin/Repair Instructions
Some 2020-2022 Escape/Corsair/F-53 Motorhome/F-59 Commercial Stripped Chassis, 2021-2023 F-650/F-750/E-Series, and 2021-2022 Bronco Sport vehicles may exhibit an intermittent no crank/no start condition and/or an intermittent blank instrument panel cluster … - SSM 51114 Sep 30, 2022 · Service Bulletin/Repair Instructions
Some 2021-2022 F-650/F-750, 2020-2022 Motorhome/Commercial Stripped Chassis vehicles built on or before 21-Sep-2022 with very low miles may experience parking brake drag. This condition typically occurs in less than 3000 miles (4800 kilometers). This condit… - SSM 51050 Aug 24, 2022 · Service Bulletin/Repair Instructions
Some 2021-2022 F-650/750, 2020-2022 Motorhome/Commercial Stripped Chassis vehicles built on or before 10-Jun-2022 with very low miles may experience parking brake drag. This condition typically occurs in less than 3000 miles (4800 kilometers). This conditio… - SSM 50974 Jul 29, 2022 · Service Bulletin/Repair Instructions
Some 2020-2022 Escape/Corsair/F-53 Motorhome/F-59 Commercial Stripped Chassis, 2021-2023 F-650/F-750/E-Series, and 2021-2022 Bronco Sport vehicles may exhibit a communication fault with emissions inspection equipment. This may be due to the software in the … - SSM 50977 Jul 29, 2022 · Service Bulletin/Repair Instructions
Some 2021-2022 F-Super Duty and 2021-2023 E-Series vehicles equipped with a 6.2L or 7.3L gasoline engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0457 stored in the powertrain control module (PCM). This… - 21M05-S1 Jul 22, 2022 · Service Bulletin/Repair Instructions
Certain 2017-2022 Model Year Super Duty Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening. In the affected vehicles, some customers report experiencing an unintended tailgate opening and may have previously serviced their vehicl… - 21P19-S1 Jun 2, 2022 · Service Bulletin/Repair Instructions
Certain 2020-2021 Model Year Super Duty Vehicles - Reconfigure the RCM with As-Built Data. In all of the affected vehicles, the event data recorder (EDR) was inadvertently disabled. In the event of a crash or near crash-like situation, the event data record… - SSM 50830 Jun 6, 2022 · Service Bulletin/Repair Instructions
Some 2020-2022 F-Super Duty vehicles equipped with a 7.3L engine and built on or before 11-May-2022 may exhibit a ticking/clicking/tapping noise at idle that is loudest at the front of the engine where the front timing cover meets the oil pan. This may be d… - TSB 22-2191 May 17, 2022 · Service Bulletin/Repair Instructions
Some 2018-2021 F-150 vehicles equipped with a 3.0L diesel engine, 2016-2022 F-650/F-750 vehicles equipped with a 6.7L engine, and 2017-2022 F-Super Duty vehicles equipped with a 6.7L engine and built on or before 08-Mar-2022 may exhibit an illuminated malfu… - SSM 50742 May 4, 2022 · Service Bulletin/Repair Instructions
Some 2020-2022 F-Super Duty vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0073 for the ambient air temperature sensor stored in the powertrain control (PCM). When performing pinpoint test BF in Work… - SSM 50733 Apr 28, 2022 · Service Bulletin/Repair Instructions
Some 2021 and 2022 Ford and Lincoln vehicles may experience a tire sidewall wavy/indentation appearance in the radial direction on one or both sidewalls. Sidewall wavy/indentation appearance is a common cosmetic characteristic of radial tire construction an… - SSM 50636 Mar 24, 2022 · Service Bulletin/Repair Instructions
2011-2022 F-Super Duty and 2016-2023 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain… - SSM 50413 Jan 20, 2022 · Service Bulletin/Repair Instructions
Some 2021-2022 F-650/F-750 vehicles may exhibit various electrical concerns due to an open high current mega fuse array in the high current battery junction box (BJB). Service part LU5Z-14526-B has been released for service. It is no longer necessary to ord… - SSM 50323 Dec 7, 2021 · Service Bulletin/Repair Instructions
Some 2017-2022 F-Super Duty and 2016-2022 F-650/F-750 with 6.7L diesel engines, 2015-2019 Transit with 3.2L diesel engines and 2018-2021 F-150 with 3.0L diesel engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code … - SSM 50218 Oct 21, 2021 · Service Bulletin/Repair Instructions
Some 2021-2022 F-650/750, 2020-2022 Motorhome/Commercial Stripped Chassis vehicles built on or before 20-Sep-2021 with very low miles may experience parking brake drag. This condition typically occurs in less than 3000 miles (4800 kilometers). This conditio… - TSB 21-2257 Aug 5, 2021 · Service Bulletin/Repair Instructions
Some 2021-2022 F-Super Duty/F-650/F-750 vehicles equipped with a 6.7L engine and built on or after 15-Apr-2021, with less than 300 miles (483 km), may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P20E8 and/or P… - CSR 518 Jul 6, 2021 · Service Bulletin/Repair Instructions
Ford Motor Company has determined a defect that relates to motor vehicle safety exists on certain 2021 model year Super Duty vehicles with front-wheel hub extensions built between February 7, 2021, and June 3, 2021. Contact your local Ford dealer to schedu… - TSB 21-2198 Jun 29, 2021 · Service Bulletin/Repair Instructions
Some 2021 F-650/F-750 vehicles equipped with a 7.3L engine may exhibit various electrical concerns and/or various illuminated warning lamps with various diagnostic trouble codes (DTCs) present. This may be due to the powertrain control module (PCM) wiring h… - TSB 21-2183 Jun 18, 2021 · Service Bulletin/Repair Instructions
Some 2021 F-Super Duty and 2021-2022 F-650/F-750 vehicles equipped with a 6.7L engine and built on or after 15-Apr-2021, with less than 300 miles (483 km), may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P20E8… - SSM 49805 May 18, 2021 · Service Bulletin/Repair Instructions
Some 2011-2021 vehicles equipped with a diesel engine may have engine oil in the exhaust after turbocharger replacement for various reasons. To correct the condition, remove the exhaust and stand the exhaust up with the turbocharger inlet side facing down u… - SSM 49785 May 7, 2021 · Service Bulletin/Repair Instructions
Some 2021 F-Super Duty and 2021-2022 E-Series vehicles equipped with a 6.2L or 7.3L gasoline engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0457 stored in the powertrain control module (PCM). This may … - SSM 49778 May 3, 2021 · Service Bulletin/Repair Instructions
Some 2021 F-Super Duty/F-650/F-750 and 2021-2022 E-Series vehicles equipped with a 6.2L or 7.3L gasoline engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0457 stored in the powertrain control module (PCM…
Source: NHTSA manufacturer communications files.