Model year

2016 Ford Fiesta

Sedan, flex fuel, built in Mexico. Owner complaints on file from Jun 21, 2016 to Nov 12, 2025.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints17812.7 times the median 2016 sedan
Severity index7.32016 sedans average 7.1
First 24 months13Complaints in its first two years
Complaints over time

Complaints about the 2016 Ford Fiesta peaked in 2022, with 29 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

01020302016201720182019202020212022292023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

57% of complaints about the 2016 Ford Fiesta name powertrain

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Powertrain
101
Engine and cooling
34
Electrical system
26
Fuel system
11
Speed control
11
Structure
8
Steering
7
Seat belts
6
Wheels
6
Suspension
5
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2016 Ford Fiesta

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2016 Ford Fiesta

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

178 complaints on file, page 1 of 9.

  1. Filed Nov 12, 2025Failure Nov 10, 2025Bethpage, TN, TNPower train

    The transmission started slipping in 1st and 2nd gear.

    NHTSA complaint 11698961
  2. Filed Oct 28, 2025Failure Oct 23, 2025Poulsbo, WAPower train, Unknown or other

    I have come to find that this vehicle suffers from premature slave cylinder failure, there are roughly 62,000 miles on the vehicle. Typical failure is reported to Ford between 70,000 and 80,000 miles. First symptoms appeared at roughly 58,000 miles. As I am a single father and a full time communications worker, I was not able to address this issue immediately upon discovering the initial symptoms as it would need further diagnosis. Clutch hydraulic fluids appear to be well sealed and clean. The design flaw with this system should be relatively obvious to a major automobile manufacturer such as Ford. The excessive temperatures caused by the transmission can and will affect any hydraulic systems severely. There are no avenues in which the temperatures can escape due to the bell housing of the transmission encasing the slave cylinder. In my experience as a prior automotive technician, most manual transmission automobiles place the cylinder in a more reasonable location, for example, beside the break booster in a 1991 Dodge Stealth. When observing the firewall in this location on this model of vehicle I can confidently say there is enough room to place a clutch slave cylinder in this location. The current placement appears to be for no other reason then planned obsolescence. Vehicle has stalled in traffic multiple times, cannot complete shifts due to clutch pedal sticking to floor. Inability to properly operate transmission as expected per mileage with a manual vehicle is a safety hazard. This is a safety concern due to limited ability to engage warning lights being that the shifter needs to be operated as well as the vehicle needing to be steered. Inability to depress the clutch to mechanical certainty limits the drivers ability to confidently navigate to a safe area to assess the vehicle's possible malfunctions. This limits the ability to warn other motorists on the roadways, which can cause accidents that may also cause injury/fatality depending on the speeds driven.

    NHTSA complaint 11696112
  3. Filed Sep 22, 2025Failure Sep 22, 2025190,000 milesDenver, COSpeedometer/odometer

    Odometer Fraud. The contact purchased a 2016 Ford Fiesta. The contact stated discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 110,000. It was later discovered that the actual mileage was 190,000.

    NHTSA complaint 11688825
  4. Filed Aug 1, 2025Failure Aug 15, 202470,000 milesTopsham, MEPower train

    The contact owns a 2016 Ford Fiesta. The contact stated while depressing the accelerator pedal, the vehicle failed to respond as intended and hesitated to respond. Additionally, the vehicle failed to reverse as intended. Several unknown warning lights were illuminated. The vehicle was taken to a dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided, and the contact was informed that the VIN was not under recall. The failure mileage was 70,000.

    NHTSA complaint 11677819
  5. Filed Jul 24, 2025Failure Aug 5, 2019130,000 milesOrlando, FLCoil, Engine, Power train

    The contact owns a 2016 Ford Fiesta. The contact stated while driving approximately 60 MPH, the vehicle was losing motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed and it was determined that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same dealer who diagnosed the vehicle and determined that the ignition coils needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the TCM needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Customer Satisfaction Program: 14M02 (Power Train); however, the VIN was not included. The manufacturer was informed of the failure and referred the contact to NHTSA Hotline to report the failure. The failure mileage was approximately 130,000.

    NHTSA complaint 11675917
  6. Filed Jul 16, 2025Failure Jun 16, 2025Charlotte, NCElectrical system, Vehicle speed control

    The contact owns a 2016 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated that the failure persisted. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The mechanic informed the contact that it was possibly the battery and the key fob battery that had caused the issues. The contact took the vehicle to the dealer where the key fob battery was replaced. The contact replaced the battery independently. The check engine warning light was illuminated. The manufacturer was not notified of the failure. The failure mileage was unknown.

    NHTSA complaint 11674129
  7. Filed Jul 2, 2025Failure Jun 26, 2025Concord, NCElectrical system, Engine

    Customer satisfaction program 16B11 covers a faulty high speed cooling fan relay. This bulletin was issued on April 5, 2016. I purchased the vehicle on [XXX]. An incorrect relay was installed at the factory, and the program should have replaced the relay with the correct part. This was not performed on my vehicle before I purchased it from Sheehy Ford of Ashland. The faulty relay failed, melting the fuse box in the process and causing the vehicle to overheat and cause permanent severe engine damage. Remnants of the melted relay show the part number, which matches the obsolete part number. Visual comparison of the faulty relay matches the obsolete part as well, and differs from the correct superseded part number relay outlined in the 16B11 bulletin. Ford Motor Company insists my vehicle was not a part of this program and any repairs will not be covered. The build date, make/model/engine, assembly plant and most importantly, part number of the relay and mode of failure exactly match the 16B11 CSP bulletin. Ford denies that there is any issue with my vehicle. Local Ford dealers refer me to Ford Motor Company to escalate this problem, but Ford refuses to investigate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11670906
  8. Filed Jun 17, 2025Failure Jun 10, 2025Baltimore, MDPower train

    Symptoms: No-start condition (wouldn't crank w/o jump); delayed or harsh shifting; lost power (stalled going up tiny hill). Warning lights: transmission malfunction - service now; check engine light. Our symptoms and warning lights are consistent with Ford's Fiesta Transmission Control Module recall, however the VIN for our car is not part of the original recall. We meet all of Ford's recall eligibility criteria: reported before June 30, 2025; vehicle is less than 10 years old; vehicle has fewer than 150,000 miles. By virtue of the symptoms, warning lights and meeting Ford's other criteria strongly suggest our VIN should be included in the recall.

    NHTSA complaint 11667538
  9. Filed Jun 9, 2025Failure Jun 9, 202485,000 milesHoliday, FLPower train

    The contact owns a 2016 Ford Fiesta. The contact stated that while driving at various speeds, the transmission was slipping, causing the vehicle to lost motive power or stall. The contact was able to coast over to the side of the road and waited approximately 10 minutes before restarting the vehicle. The contact stated that several attempts were needed to restart the vehicle. The contact stated that the vehicle failed to restart intermittently. The contact stated that DTC: PO606 was displayed; indicating a failure with the Powertrain Control Module (PCM). The vehicle was taken to a certified mechanic who diagnosed and determined that the PCM had failed and needed to be replaced. The vehicle was not repaired. The contact found information about the Technical Service Bulletin: 16/0129 with the NHTSA ID Number: 10109047 (Power Train) and the Customer Service Program: 14M02 with NHTSA ID Number: 10057231 (Power Train); however, the vehicle was not included. The manufacturer was informed of the failure. The manufacturer transferred the contact to the NHTSA Hotline to report the failure. The failure mileage was 85,000.

    NHTSA complaint 11665739
  10. Filed May 15, 2025Failure Jun 19, 202274,000 milesIndianapolis, INEngine and engine cooling

    The contact owns a 2016 Ford Fiesta. The contact stated that while operating the vehicle, there was a continuous swishing sound coming from the engine compartment. The vehicle was taken to the local independent mechanic who diagnosed the vehicle and determined that the water pump was faulty and needed to be replaced. The water pump was replaced. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 74,000.

    NHTSA complaint 11661252
  11. Filed Apr 21, 2025Failure Mar 5, 2025Phenix City, ALPower train

    The TCM was defective. It has been known that the TCM, transmission control modules are defective for Ford Fiestas and Focus. My daughter was driving the car and it stalled. If she was in heavy traffic are making a turn when this happened she could have been seriously injured. Ford said that they fixed this issue in the 2015 editions, that's why they stop the recall for 2016 models, but they really did not fix the problem. The vehicle was taken to a Ford dealership in Wisconsin and they confirmed all this information to me. And eight hundred dollars was paid to fix a problem that is on a recall for most models except the 2016, because they supposedly fixed the problem.

    NHTSA complaint 11655971
  12. Filed Feb 26, 2025Failure Feb 26, 2025128,000 milesBunnlevel, NCPower train

    The contact owns a 2016 Ford Fiesta. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 128,000.

    NHTSA complaint 11645151
  13. Filed Jan 29, 2025Failure Jan 24, 202537,000 milesWestlake, OHControl module (tcm/pcm/tecm)

    The contact owns a 2016 Ford Fiesta. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate above 20 MPH. The contact stated that the transmission warning light was illuminated. In addition, the contact stated that when the gear shifter was shifted into drive, the vehicle quickly lunged forward. The vehicle was taken to the dealer where it was diagnosed with transmission control module failure. The contact was informed that the transmission control module needed to be replaced. The vehicle was repaired. The contact referenced an unknown recall however, the contact was informed that the VIN was not under recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 37,000.

    NHTSA complaint 11639291
  14. Filed Jan 16, 2025Failure Jan 14, 2025Fargo, NDElectrical system, Body

    Trunk latch releases randomly. Like so many other people with this generation of Ford Fiesta. They have taken them in for the same issue and told they don't by the shop that they don't know what the problem is. The problem is random so getting to to happen while at the shop is next to impossible. If the problem can't be reproduced by a garage mechanic, how would Insurance, or police have any luck? There needs to be a recall, because some people are having them pop open while driving at night, and all of a sudden the interior lights come on, safety hazard!!! Some will pop open and kill the battery because the dome light comes on when the trunk opens. Then you're standing in subzero temperatures trying to jump start the car. That in and of itself is a safety issue. No warning lights are associated with this.

    NHTSA complaint 11636370
  15. Filed Dec 6, 2024Failure Nov 6, 202471,600 milesColumbia, TNClutch assembly

    The contact owns a 2016 Ford Fiesta. The contact stated while driving 25-30 MPH, the vehicle was shuddering as if it would stall, and the vehicle made an abnormal whining sound. The contact stated that the failure also occurred while driving over a speed bump. The contact had noticed that the failure mostly occurred while driving at low speeds and while the RPMs were low. Additionally, the contact stated that the transmission was slipping while driving and making right turns. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch assembly had failed and needed to be replaced. The dealer determined that the failure was related to an undisclosed recall. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that no assistance could be provided unless the VIN was added to the unknown recall. The failure mileage was approximately 71,600.

    NHTSA complaint 11629185
  16. Filed Oct 24, 2024Failure Feb 24, 202484,000 milesHitchcock, TXPower train

    The contact owns a 2016 Ford Fiesta. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that the vehicle was jumpstarted. The contact stated that the transmission malfunction warning light was illuminated. The contact stated that after the vehicle started while driving at an undisclosed speed, the transmission started slipping. Additionally, the contact stated that the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to the dealer; however, a diagnostic test was not performed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact was advised to bring the vehicle back later. In addition, the contact was informed that the repair was not covered under recall or warranty. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 84,000.

    NHTSA complaint 11621791
  17. Filed Sep 27, 2024Failure May 27, 202480,100 milesPoplar Bluff, MO12v/24v/48v battery, Power train

    The contact owns a 2016 Ford Fiesta. The contact stated while driving at an undisclosed speed, while the transmission was shifting between 1st and 2nd gear, the vehicle was shaking until the transmission had shifted to the higher gears. The contact stated that occasionally the vehicle failed to start intermittently. There were no warning lights illuminated. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The contact also stated that the battery had been replaced by a friend approximately 7 times, and once by an O' Riley’s within the past 2 years. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 80,100

    NHTSA complaint 11616912
  18. Filed Sep 18, 2024Failure Sep 6, 2023Pawtucket, RIEngine

    Vehicle was traveling on an interstate highway when the oil indicator lamp lit, and the car immediately lost power, putting it in danger of being rear-ended. I researched any recalls and found "Part 573 Safety Recall Report 23V-905", which only covers two different models, the Focus and the Eco Sport, with precisely the same EcoBoost 1.0 Liter engine. I recently sent it to an independent service station to perform that which the recall describes, as a recall notice did not happen, but the service foreman stated it cannot be successfully repaired, as the oiling system was completely compromised, causing catastrophic damage to the valves, cylinders, turbo system, and vacuum pump.

    NHTSA complaint 11615180
  19. Filed Aug 21, 2024Failure Feb 15, 202445,000 milesBryan, TXStructure

    The contact owns a 2016 Ford Fiesta. The contact stated that upon inspection, it was discovered that there was rust on the roof of the vehicle around the base of the antenna. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the VIN not being included in an unidentified recall. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

    NHTSA complaint 11610046
  20. Filed Aug 16, 2024Failure Aug 2, 2024135,000 milesMinneapolis, MNPower train

    The contact called on behalf of a customer who owns a 2016 Ford Fiesta. The contact stated the owner had brought the vehicle in complaining about a metal sound coming from underneath the vehicle as if metal was dragging. The sound was most prominent when turning the vehicle to the left or right. The contact stated that after inspecting the vehicle, the contact became aware that the sound was coming from the axle bearings. The transmission had failed due to the transmission gear due to the axle failure. The contact was aware of Technical Service Bulletin: 16-0129; NHTSA ID Number: 10109047 (Power Train) and Customer Satisfaction Program: 14M02 regarding the DTS transmission for rough shifting and the differential gears failing. The contact spoke with a dealer where it was confirmed that the vehicle was not included in the TSB or the Customer Satisfaction Program. The customer was referred to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the TSB or Customer Satisfaction Program. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 135,000.

    NHTSA complaint 11608914
Source: NHTSA ODI complaints file.
Investigations

2 NHTSA investigations on file

  • EA26004 Engineering analysis, Engine and cooling
    Timing Belt Failure
    Opened Jul 31, 2026, still open
  • PE25020 Preliminary evaluation, Engine and cooling
    Timing Belt Failure
    Opened Dec 18, 2025, closed Jul 31, 2026
Source: NHTSA ODI investigations file.
Service bulletins

110 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 26L02 Aug 25, 2026 · Other
    Customer Satisfaction Program 26L02 Certain 2014-2021 Model Year Various Vehicles 1.0L Fox Classic Engine Timing Belt and Oil Pump Belt Interval Change
  • 25N17 Mar 25, 2026 · Other
    Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
  • SSM 54601 Feb 24, 2026 · Service Bulletin/Repair Instructions
    Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keyp…
  • TSB 25-2570 Nov 26, 2025 · Service Bulletin/Repair Instructions
    This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperat…
  • SSM 54366 Nov 12, 2025 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions D…
  • TSB 24-2165 May 27, 2024 · Service Bulletin/Repair Instructions
    This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex…
  • SSM 52476 Apr 24, 2024 · Service Bulletin/Repair Instructions
    All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Un…
  • SSM 52335 Mar 6, 2024 · Service Bulletin/Repair Instructions
    For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for …
  • SSM 51536 Apr 4, 2023 · Service Bulletin/Repair Instructions
    For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a di…
  • SSM 50375 Dec 23, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the …
  • TSB160044 Mar 16, 2016 · Service Bulletin/Repair Instructions
    DPS6 - no satart and/or transmission engagement or loss of power with DTCS u0100, U00101, U1013, U3003 AND/OR P0606
  • Service Mar 1, 2016 · Service Bulletin/Repair Instructions
    Online automotive service information system for March 2016
  • TSB150162 Oct 21, 2015 · Service Bulletin/Repair Instructions
    1.6L GTDI - Lack of power with MIL Illuminated - DTCS P0234, P0245, P0246 And/Or P0299. Some 2013-2016 Escape 2014-2016 Fiesta ST, and 2013-2014 Fusion vehicles equipped with a 1.6L Gasoline Turbocharged Direct Injection (GTDI) engine may exhibit a lack of …
  • SSM 50067 Aug 27, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • SSM 50039 Aug 16, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transpor…
  • TSB 21-2175 Jun 2, 2021 · Service Bulletin/Repair Instructions
    Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehic…
  • SSM 49821 May 24, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • 16B11 Apr 5, 2016 · Service Bulletin/Repair Instructions
    In all of the affected vehicles, an incorrect high speed cooling fan relay was installed.
  • 16B10 Apr 5, 2016 · Service Bulletin/Repair Instructions
    In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally programmed for the European market instead of the North American market
  • SSM 49210 Sep 25, 2020 · Service Bulletin/Repair Instructions
    Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger …
  • SSM 49130 Aug 26, 2020 · Service Bulletin/Repair Instructions
    Some 2011-2019 Fiesta vehicles may exhibit various concerns following IPC replacement. Symptoms may include: no crank, 'Contact Hotline message', odometer displaying incorrect English or Metric units and/or diagnostic trouble code (DTC) U2101 in multiple mo…
  • TSB 20-2255 Aug 6, 2020 · Service Bulletin/Repair Instructions
    Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicl…
  • SSM 48908 Jun 17, 2020 · Service Bulletin/Repair Instructions
    Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is remove…
  • SSM 48619 Mar 9, 2020 · Service Bulletin/Repair Instructions
    SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original …
  • TSB 20-2017 Jan 24, 2020 · Service Bulletin/Repair Instructions
    Some 2014-2018 Fiesta vehicles may exhibit a clicking noise from the driver side dash panel while operating the air distribution control. This may be due to a damaged door actuator and/or contact between the instrument panel (IP) ground and/or Sync 3 radio …
  • SSM 48423 Dec 20, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid t…
  • SSM 48340 Nov 21, 2019 · Service Bulletin/Repair Instructions
    Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system ha…
  • SSM 48135 Aug 14, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. deal…
  • SSM 48130 Aug 9, 2019 · Service Bulletin/Repair Instructions
    Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the gl…
  • DPS6 Dealer Com. Jul 12, 2019 · Service Bulletin/Repair Instructions
    Short-Term DPS6 Dealer Customer Handling Direction
  • SSM 48053 Jun 24, 2019 · Service Bulletin/Repair Instructions
    Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Respon…
  • SSM 47976 May 10, 2019 · Service Bulletin/Repair Instructions
    On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignmen…
  • SSM 47967 May 6, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of…
  • SSM 47927 Apr 11, 2019 · Service Bulletin/Repair Instructions
    SSM 47927 - 2017 F-Super Duty, 2016-2017 Expedition/Navigator, 2016-2018 Focus/Fiesta - Radio Reverting To AM Or FM After Vehicle Shut Down and Start Up Some 2017 F-Super Duty, 2016-2017 Expedition/Navigator and 2016-2018 Focus/Fiesta vehicles may exhibit …
  • SSM 47850 Apr 26, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of…
  • TSB 19-2116 Apr 16, 2019 · Service Bulletin/Repair Instructions
    Some 2016-2019 Fiesta vehicles built on or before 19-Feb-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0128 stored in the powertrain control module (PCM). This may be due to some PCM software parameters…
  • SSM 47824 Feb 22, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an erro…
  • SSM 47898 Mar 27, 2019 · Service Bulletin/Repair Instructions
    Some 2017 F-Super Duty and 2016-2018 Fiesta vehicles may exhibit a concern where the radio will revert to an AM or FM station after the vehicle's ignition has been turned off and turned back on. To address this condition, reprogram the audio control module …
  • SSM 47824 Feb 22, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an erro…
  • SSM 47749 Jan 17, 2019 · Service Bulletin/Repair Instructions
    Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursa…
  • SSM 47711 Dec 14, 2018 · Service Bulletin/Repair Instructions
    Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. To remove the inconvenience of the pop-up the cus…
  • SSM 47538 Sep 21, 2018 · Service Bulletin/Repair Instructions
    Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prior versions of SYNC 3 software this menu was present, however in version 3.0 s…
  • SSM 47617 Oct 25, 2018 · Service Bulletin/Repair Instructions
    Some 2017 F-Super Duty, 2016-2017 Expedition/Navigator and 2016-2018 Focus/Fiesta vehicles may exhibit a concern where the radio reverts to an AM or FM station after shutting the vehicle off, leaving it off for at least 20 minutes, and then starting it back…
  • SSM 47587 Oct 15, 2018 · Service Bulletin/Repair Instructions
    2014-2017 Fiesta, 2015-2018 Focus, 2018-2019 Ecosport vehicles equipped with a 1.0L EcoBoost engine may exhibit coolant consumption,white smoke and/or a runs rough condition. Refer to the extended coolant pressure test in Workshop Manual (WSM), Section 303-…
  • SSM 47444 Aug 2, 2018 · Service Bulletin/Repair Instructions
    Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Respon…
  • SSM 47409 Jul 12, 2018 · Service Bulletin/Repair Instructions
    Some 2011-2018 Fiesta vehicles may exhibit various concerns following IPC replacement. Symptoms may include: no crank, Contact Hotline message, odometer displaying incorrect English or Metric units and/or diagnostic trouble code (DTC) U2101 in multiple mo…
  • tsb18-2185 Jul 3, 2018 · Service Bulletin/Repair Instructions
    This article supersedes TSB 18-2024 to update the model years. Some 2011-2018 Fiesta vehicles may exhibit a lack of heat resulting from a frozen blower motor. This may be caused by snow entering through the cowl panel grille and screen assemblies. Snow may …
  • SSM 47380 Jun 22, 2018 · Service Bulletin/Repair Instructions
    Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Ins…
  • SSM 47379 Jun 22, 2018 · Service Bulletin/Repair Instructions
    Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at versi…
  • SSM 47041 Jan 29, 2018 · Service Bulletin/Repair Instructions
    Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at versi…
  • SSM 47009 Jan 10, 2018 · Service Bulletin/Repair Instructions
    The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Part…
  • SSM 47002 Jan 10, 2018 · Service Bulletin/Repair Instructions
    Some 2011-2017 Fiesta vehicles may exhibit various concerns following IPC replacement including odometer displaying incorrect English or Metric units and/or diagnostic trouble code (DTC) U2101 in multiple modules. If Programmable Module Installation (PMI) h…
  • TSB18-2024 Jan 26, 2018 · Service Bulletin/Repair Instructions
    Some 2011-2017 Fiesta vehicles may exhibit a lack of heat resulting from a frozen blower motor. This may be caused by snow entering through the cowl panel grille and prior screen assemblies. Snow may melt in the heating, ventilation and air conditioning (HV…
  • SSM 47041 Jan 29, 2018 · Service Bulletin/Repair Instructions
    Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at versi…
  • SSM 47009 Jan 10, 2018 · Service Bulletin/Repair Instructions
    The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Part…
  • SSM 47002 Jan 10, 2018 · Service Bulletin/Repair Instructions
    Some 2011-2017 Fiesta vehicles may exhibit various concerns following IPC replacement including odometer displaying incorrect English or Metric units and/or diagnostic trouble code (DTC) U2101 in multiple modules. If Programmable Module Installation (PMI) h…
  • TSB18-2024 Jan 26, 2018 · Service Bulletin/Repair Instructions
    Some 2011-2017 Fiesta vehicles may exhibit a lack of heat resulting from a frozen blower motor. This may be caused by snow entering through the cowl panel grille and prior screen assemblies. Snow may melt in the heating, ventilation and air conditioning (HV…
  • SSM 47211 Apr 4, 2018 · Service Bulletin/Repair Instructions
    Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to W…
  • SSM 47201 Mar 30, 2018 · Service Bulletin/Repair Instructions
    Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only …
  • SSM 47167 Mar 19, 2018 · Service Bulletin/Repair Instructions
    Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at versi…
Source: NHTSA manufacturer communications files.