Model year

2013 Ford Focus

Sedan, gasoline, built in United States. Owner complaints on file from Oct 18, 2012 to Sep 25, 2026.

Recall campaigns covering this model year126.13M vehicles or units across those campaigns
Owner complaints2,11264.0 times the median 2013 sedan
Severity index3.02013 sedans average 7.7
First 24 months306Complaints in its first two years
Complaints over time

Complaints about the 2013 Ford Focus peaked in 2019, with 360 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

010020030040020122014201620183602020202220242026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

52% of complaints about the 2013 Ford Focus name powertrain

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Powertrain
1,102
Engine and cooling
358
Electrical system
276
Steering
273
Fuel system
263
Speed control
112
Structure
84
Latches and locks
53
Stability and traction control
37
Visibility and wipers
29
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

12 recall campaigns cover the 2013 Ford Focus

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2013 Ford Focus
CampaignFiledSubjectComponentVehiclesRemedy
26V-369Jun 9, 2026Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while drivingFuel system257,868Software update
26V-011Jan 15, 2026Engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged inEquipment116,672Part replacement
20V-331Jun 8, 2020These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed…Latches and locks2,147,323Part replacement
19V-515Jul 5, 2019Affected vehicles did not have the Powertrain Control Module (PCM) updated as intendedFuel system57,488Software update
18V-735Oct 22, 2018Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management systemFuel system1,282,596Software update
16V-698Sep 28, 2016Hatchback of the affected vehicles may be unlatched with a single press of the interior latch release buttonLatches and locks64,038Software update
16V-643Sep 6, 2016Component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is…Latches and locks2,046,297Part replacement
15V-813Dec 2, 2015Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the…Electrical system9,017Part replacement
14V-495Aug 11, 2014Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the…Electrical system133,227Part replacement
13V-335Aug 1, 2013Due to a wiring incompatability, the front side marker lamps may not functionLighting6,308Repair or modification
13V-085Mar 7, 2013Left rear door child lock was built incorrectlyLatches and locks5,675Part replacement
12E-035Oct 2, 2012This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehiclesEquipment440Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2013 Ford Focus

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2,112 complaints on file, page 1 of 106.

  1. Filed Sep 25, 2026Failure Sep 5, 2026Inkster, MIPower train, Unknown or other, Vehicle speed control

    Transmission error stating clutch A engaged. Yes, the vehicle is available for inspection. My safety and the safety of others were put at risk because the vehicle would not move after being stopped at the stop light or stop sign or stop during traffic.

    NHTSA complaint 11767028
  2. Filed Sep 23, 2026Failure Jul 28, 2026Maywood, ILElectrical system, Engine, Fuel/propulsion system

    The vehicle suffered a major mechanical and electrical failure on July 28, 2026, and was immediately towed to an authorized dealership. After a multi-day delay awaiting a senior technician's analysis, the dealership issued a single service ticket grouping two distinct issues: a failed Canister Purge Valve (active Safety Recall 26S40) and localized wiring damage. The dealership fraudulently drafted the ticket to imply that external rodent damage caused the recall component failure. However, forensic photographic proof uploaded to the manufacturer database on August 13, 2026, reveals a classic consequential engineering failure: the wiring insulation is severely bubbled and thermally fused from extreme internal circuit resistance caused entirely by the defective recall component. An adjacent plastic snack wrapper remains completely pristine and untouched, disproving the rodent narrative. The vehicle has now been held in safety detention for 57 consecutive days. A corporate supervisor explicitly confirmed on a recorded line that the manufacturer has possessed these forensic photos since mid-August but left the safety file stagnant due to an internal database text-field error. Their software is failing to match the vehicle's engine string '2.0L I4 DI Ti-VCT' to the recall applicability screen 'GDI', creating a data-entry roadblock to deny a free safety remedy. I am requesting an immediate federal audit of the manufacturer's database alignment for Recall 26S40 and a manual technical override directive to initiate repairs. Manufacturer Master Case: CHX-09386351-T9Y5H1.

    NHTSA complaint 11766562
  3. Filed Sep 9, 2026Failure Aug 28, 2026Centre, Lunenburg, Nova Scotia, MEElectrical system

    RE: FAULTY THROTTLE WIRING / LOCATION CAUSING CORROSION 2013 FORD FOCUS - RECALL NEEDED To Whom It May Concern: My 2013 Ford Focus SE Flex with VIN [XXX] lost power while traveling from [XXX] to [XXX] a couple times before completely dying. My code reader was getting fixed throttle codes 2112, 2111 and pending codes 122, 223. I switched out the throttle body AND accelerator pedal position sensor. This did NOT resolve the issue. I had the Focus towed to Downey Ford in [XXX] where they found a Technical Service Bulletin stating endless Focuses had this issue with corroded wiring, which appears to be caused by TSB 15-0036, which is regarding the wiring harness rubbing against a sharp part of the intake, which can cause shorts in the cables. This Ford Dealership repair cost me $845.80 + grief + an extended stay at my hospitable parents in [XXX]. This concern should be escalated to RECALL status as it leaves your loyal customers stranded on the roadside. My request is a full refund from Ford for $845.80 CAD. See Downey Ford Invoice # SO # XXX attached. Source: [XXX] [XXX]: Bear with me, this is going to be a bit long. TL;DR: Car will not accelerate, CEL/MTC states problem with "accelerator pedal position sensor". Wiring harness has been cut into by rubbing on intake. I want to splice it to fix it, but need advice due to length/resistance requirements. Two weeks ago, my wife was driving my 2013 Ford Focus SE Hatchback and right as she got off the freeway, it instantly lost power, a message appeared on the screen stating "Engine Fault - Repair Now", and it idled super rough. She restarted the engine and it was fine until she tried accelerating more than a tiny bit, at which point the same symptoms occurred again. She was able to limp the car home. Having misplaced my OBD2 scanner, I limped it over to the local auto parts store and they read the code as INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11763027
  4. Filed Sep 2, 2026Failure Aug 20, 2026Wauwatosa, WIElectrical system, Power train

    I purchased a 2013 Ford Focus from Boucher Ford of Menomonee Falls, WI in February, 2026. A few months later, Ford issued a recall on this car that requires the Powertrain Control Module to be reprogrammed to avoid issues like a collapsed fuel tank or stalling while driving, potentially causing an accident. I had been informed by a mechanic that this car was sold to me with a custom tune on the PCM. This tune was not disclosed to me when I purchased the car and due to the PCM being modified, the recall cannot be performed without damage to the PCM rendering the car undriveable. I tried working with Jeff Samp (General Manager) at the dealership but he told me they were not required by law to check for tunes when a car is traded in and that he could have someone "look at the car" but if they damage the PCM performing the recall, they will not be held responsible. I opened a case with Ford Motor Company and was informed that they would escalate to some kind of dealership oversight department and that it might take a couple weeks to get a response. I never received a response so I called Ford to inquire and was told that they are not sure why I was told that, that no such department exists, and that all they can do is call the dealership on my behalf and "ask" them to deal with it. Facts: 1. They sold me a car with a modified Powertrain Control Module which can affect many things, even falsely disabling check engine lights. 2. A FEDERAL RECALL for my own safety cannot be performed on this vehicle IN THE CONDITION THEY SOLD IT TO ME, putting my safety, my passengers' safety, and the safety of other motorists at risk. 3. Boucher Ford will not remedy this issue or even contact the previous owner as I requested to find out what kind of tune is on this vehicle so that I can get it removed and this safety recall performed. I want the PCM replaced with a new unit, with the new software that complies with this recall.

    NHTSA complaint 11761674
  5. Filed Sep 2, 2026Failure Sep 2, 2026Council Bluffs, IAPower train

    The contact owns a 2013 Ford Focus. The contact stated that the transmission failed, and the vehicle lost motive power, and the vehicle was stuck in the middle of traffic. The contact referenced several satisfaction programs for the issue; however, the VIN was not included in the repair. The vehicle was towed back to the residence due to it not being able to operate. The contact stated there was an unknown warning light on the instrument panel. The contact stated that the transmission had overheated. The manufacturer was notified of the failure. The vehicle was taken to an independent mechanic, and it was confirmed with transmission failure.

    NHTSA complaint 11761594
  6. Filed Aug 31, 2026Failure Nov 22, 2016Tulsa, OKBody

    Issue happened in November 2016. The glass sunroof exploded while driving NE on I-44 just SW of Springfield MO. The reason I am reporting this now, is that I saw a news article about this happening often. Until I saw the news article I thought it was a one of event. We did not witness anything hitting the car/sunroof. I don't expect anything from this report. I just wanted report that a Ford Focus experienced this type of event.

    NHTSA complaint 11761046
  7. Filed Aug 21, 2026Failure Jun 11, 2026Pleasant Ridge, MIPower train

    See attached document for complaint.

    NHTSA complaint 11758556
  8. Filed Jul 14, 2026Failure Apr 2, 2026Kingsland, GAElectrical system, Engine, Fuel/propulsion system

    The evap canister purge valve has been a recurring problem for this vehicle. The canister was replaced in 2021, but continued having problems, as it pulled a vacuum on the fuel tank in upwards of 3/8 inch. (Documented by Murray Ford in 2023 and reassuredthere was no issue by them) the vehicle has displayed inaccurate fuel readings and caused our family to be disabled and then stranded in the night on highway 95. It put the safety of my family, and other motorists at risk The problem hasn't been duplicated because their "software fix" essentially ignored the problem altogether. There were no warnings. According to my vehicle it had at least 50 miles til empty. The fuel sending unit is displaying innacurqte fuel readings, and the fuel pump has displayed symptoms, characterized by surging, stalled when accelerating from a stop, and of course, completely shutting off, while on the highway. I've tried my best to trust and be patient with Ford and for them to do the right thing, but have been brushed off.

    NHTSA complaint 11750254
  9. Filed Jul 14, 2026Failure Apr 2, 2026Kingsland, GAEngine, Fuel/propulsion system

    I am reporting a severe vehicle safety hazard and engine stalling incident on my 2013 Ford Focus caused by an un-remedied factory emissions safety defect (related to Ford Recall 26S40 / 18S32). Due to an incomplete factory software monitoring patch, the canister purge valve stuck open and allowed continuous, unchecked engine vacuum to pull straight out of the plastic fuel tank. This heavy vacuum physically collapsed and deformed the bottom of the plastic fuel tank inward by approximately 0.25 to 0.375 inches. This structural collapse compressed the internal fuel pump assembly and mechanical float arm, falsifying the dashboard fuel gauge and distance-to-empty calculations. On April 2nd, while driving on Interstate 95 at midnight, the vehicle displayed an inaccurate fuel level, ran completely dry, and suffered a sudden engine stall in high-speed traffic without warning. My family and I were trapped in a highly hazardous situation and were forced to physically push the disabled vehicle 3 miles down the highway in total darkness. We ultimately had to enlist the emergency intervention of the Florida State Patrol Road Rangers to dispatch a unit and supply fuel so we could safely clear the interstate. The vehicle has since thrown a hard diagnostic trouble code P0443, confirming a complete electrical circuit malfunction of the EVAP system. Ford's failure to successfully deploy a functional software monitor has caused severe structural damage to my fuel system and created an imminent, life-threatening safety risk to my family on public highways. I am requesting a federal record of this incident to compel a full vehicle inspection and complete fuel system component replacement by the manufacturer."

    NHTSA complaint 11750247
  10. Filed Jun 4, 2026Failure May 20, 2026Lumberton, NCFuel/propulsion system

    I had my purge valve replaced under 24N07 ford costumer satisfactory program and the faulty purge valve damaged my catalytic converter and caused my engine light to illuminate with P0420.

    NHTSA complaint 11742139
  11. Filed May 20, 2026Failure May 18, 2026Anderson, CAUnknown or other

    Transmission problems and my car is still under 100000 and it’s a 2013 ford focus

    NHTSA complaint 11739072
  12. Filed May 17, 2026Failure May 14, 2026Longwood, FLUnknown or other

    While driving home from work, I was attempting to accelerate my RPMs showed 4000. However, my speed did not match the car. He hesitated and was doing a lot of jerking after I got home turned off the car turned it back on my check engine light came on and it threw a code P07A5.

    NHTSA complaint 11738402
  13. Filed May 8, 2026Failure Apr 29, 2026woodbridge, VAEngine, Power train, Unknown or other

    The "shift tower" typically refers to the external mechanism on top of the transmission where the shifter cables connect. Problems with this part, which is a broken internal pin, result in a shifter that moves freely without engaging any gears. The gear become in operatable when driving down the highway, which is a hazard on the road. There were no warning light just not ale to change gears.

    NHTSA complaint 11736515
  14. Filed Apr 14, 2026Failure Nov 20, 2025Batavia, OHEngine, Fuel/propulsion system, Unknown or other

    The vehicle began to experience issues where it was difficult to start and ran rough. Multiple times after turning off vehicle and attempting to restart later it would not restart. Had vehicle towed to dealership for repairs, they conducted a recall repair and test over multiple days. Picked up vehicle, drove approximately 7 miles. Went into store came back and vehicle would not start. Multiple other recalls are listed for this date range and motor that likely could be impacting my current vehicle. However, this VIN is not listed as a specific recall. Current situation places driver and passenger at risk as the vehicle does not run properly and does not restart

    NHTSA complaint 11731107
  15. Filed Mar 20, 2026Failure Mar 17, 2026Fairhaven, MASteering

    Steering wheel became hard to turn and then no steering and steering loss Stop safely came on the instrument panel, had car towed home and have had no one look at it yet

    NHTSA complaint 11725902
  16. Filed Mar 18, 2026Failure Mar 6, 2026Winter haven, FLElectrical systemFire

    The vehicle was serviced at Bartow Ford in Bartow, Florida, where approximately $1,100 was paid for the installation of a Body Control Module (BCM). Less than two weeks after this repair, the vehicle was returned to the same dealership due to issues involving the windshield wipers. According to the dealership’s own written statement, their technician began diagnosing the issue by replacing a blown fuse and tracing the wiring harness. While inspecting the wiring harness near the heater hose area, the technician observed coolant dripping onto the harness. When the technician touched the harness, it immediately caught fire. The shop foreman then had to disconnect the battery to prevent further damage. This fire occurred while the vehicle was in the possession and control of the dealership and during active diagnosis by their technician. Despite this, the dealership is now attempting to charge approximately $3,700 to repair the wiring harness and related components. We find this unacceptable. It is unreasonable to expect the customer to pay for repairs to damage that occurred during dealership service and inspection. This situation raises serious concerns, particularly because the dealership had recently performed electrical work on the vehicle involving the BCM only two weeks earlier.

    NHTSA complaint 11725243
  17. Filed Feb 11, 2026Failure Feb 8, 2026Richmond, VASteering

    During recent freezing weather, upon starting the car and attempting to turn, I realized that the steering wheel was frozen solid. While researching what could have happened, the war warmed up enough to melt the water in the electric power assisted steering motor, allowing the vehicle to turn. Now, the EPAS is seized up completely. If I had been driving when it locked up completely, it could have proved fatal. The problem has not been reproduced, as it just happened in the last couple of weeks. I never got any check engine light pertaining to this issue. OBDII showed not errors for the EPAS.

    NHTSA complaint 11717304
  18. Filed Dec 1, 2025Failure Oct 15, 2025Salem, MALatches/locks/linkages

    The contact owns a 2013 Ford Focus. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) and would like to be removed from the recall distribution list. The local dealer was contacted. The vehicle was repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure.

    NHTSA complaint 11702176
  19. Filed Nov 18, 2025Failure Nov 18, 2025Barrington, NJElectrical system, Power train

    Our 2013 ford focus has had the shudder clutch replaced 3 times in 4 years. We paid $2500 for them to replace the clutch, forks, and adjust the tcm module. Within a year it went again. They replaced under our warranty from the first fix. Then a year later, it went again, warranty was out but ford sent a letter to replace for free. They did.. and now it’s broke again. It shudders and jerks so bad. My college daughter takes it to and from school and relies on it. I don’t understand how Ford gets away with this as it is an ongoing issue with this year make and model vehicle. It’s dangerous, will stall… and jerk. They charge to fix and all it is a bandaid for an ongoing inevitable failure again. On top of that all the electrical to the radio, speakers and such went as well. The vehicle has less than 98k miles on it. It is well taken care of. This transmission issue is Fords negligence. It’s dangerous, deadly; and I cannot believe they continue to charge for an issue they know about.

    NHTSA complaint 11700041
  20. Filed Nov 17, 2025Failure Jun 15, 2025178,391 milesRiverton, WYFuel system, Gasoline

    The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled, the RPM decreased, and the vehicle turned off independently. While attempting to restart the vehicle, the vehicle failed to respond. The contact stated that a dealer was contacted. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the dealer to be diagnosed, and it was determined that the fuel line and fuel system needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V515000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 178,391.

    NHTSA complaint 11699842
Source: NHTSA ODI complaints file.
Investigations

3 NHTSA investigations on file

  • RQ23006 Recall query, Fuel system
    Loss of Motive Power
    Opened Sep 15, 2023, closed Dec 20, 2024
  • RQ19005 Recall query, Latches and locks
    Door Latch Failures
    Opened Dec 19, 2019, closed Feb 7, 2022 · led to a recall
  • PE16001 Preliminary evaluation, Latches and locks
    Door Latch Failure
    Opened Jan 16, 2016, closed Oct 29, 2016 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins

154 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 25H05 S1 Apr 29, 2026 · Other
    Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program
  • SSM 54601 Feb 24, 2026 · Service Bulletin/Repair Instructions
    Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keyp…
  • 25H05 Nov 19, 2025 · Other
    This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. Ford is voluntarily conducting this program to evaluate the software currently installed on one or more electronic mo…
  • 24N07 Dec 4, 2024 · Other
    Certain 2012 – 2018 Model Year Focus Vehicle Line One-Time Canister Purge Valve Replacement
  • SSM 53040 Oct 10, 2024 · Service Bulletin/Repair Instructions
    While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. …
  • SSM 52476 Apr 24, 2024 · Service Bulletin/Repair Instructions
    All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Un…
  • 14M02 S7 May 4, 2023 · Service Bulletin/Repair Instructions
    Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT ⢠Due to ongoing limited part av…
  • SSM 51536 Apr 4, 2023 · Service Bulletin/Repair Instructions
    For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a di…
  • 14M02 06 Nov 7, 2022 · Service Bulletin/Repair Instructions
    Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission; Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT Non-Ford Part Usage: ⢠Vehicles…
  • TSB 22-2309 Aug 3, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger center display scr…
  • TSB 22-2230 Jun 21, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may b…
  • TSB160076 Apr 26, 2016 · Service Bulletin/Repair Instructions
    Crunching or creaking type noise from front of vehicle - low speed turns and bumps
  • TSB160062 Jan 21, 2015 · Service Bulletin/Repair Instructions
    Inaccurate fuel gauge or distance to empty indication - built on or before 01/21/2015
  • TSB160045 Mar 17, 2016 · Service Bulletin/Repair Instructions
    2.0L Ecoboost - Fuel odor
  • TSB160044 Mar 16, 2016 · Service Bulletin/Repair Instructions
    DPS6 - no satart and/or transmission engagement or loss of power with DTCS u0100, U00101, U1013, U3003 AND/OR P0606
  • TSB160031 Aug 1, 2013 · Service Bulletin/Repair Instructions
    2.0L GTDO - Illuminated MIL with DTC p2096 - Built on 09/01/2012 and through 08/01/2013
  • TSB160001 Feb 5, 2016 · Service Bulletin/Repair Instructions
    49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
  • LTR3756 Feb 5, 2016 · Service Bulletin/Repair Instructions
    49 CFR Part 579.5 Monthly Communications - January 2016
  • 16B02M Apr 7, 2016 · Service Bulletin/Repair Instructions
    49 CFR Part 579.5 Monthly Communications - March 2016
  • 14M01S5 Mar 3, 2016 · Service Bulletin/Repair Instructions
    Customer satisfaction Program 14M01 - Supplement #5 Certain 2011 thr ough 2014 Model Year Fies ta and Focus vehicles equipped with a DKPS6 Automatic Transmission Transmission Clautch Shudder/Transmission Input Shaft Seal warranty Extension
  • SSM 50258 Nov 4, 2021 · Service Bulletin/Repair Instructions
    Various 2012-2015 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular service is decom…
  • 14M02-S5 Jul 30, 2021 · Service Bulletin/Repair Instructions
    Ford is extending the warranty coverage on the DPS6 automatic transmission TCM to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This extended warranty coverage will address intermittent symptoms of…
  • 16-0076 Apr 26, 2016 · Service Bulletin/Repair Instructions
    Some 2012-2013 Focus vehicles built on or before 10/22/2012 and 2013 Escape vehicles built on or before 12/3/2012 may exhibit a crunching or creaking type noise from the front suspension on low speed turns and over bumps.
  • 16-0062 Apr 14, 2016 · Service Bulletin/Repair Instructions
    Some 2012-2015 Focus vehicles may exhibit inaccurate fuel gauge indication and/or inaccurate distance to empty. The vehicle may also exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0420, P1450, P0443, P0452, P04…
  • 20B22-S4 Sep 2, 2020 · Service Bulletin/Repair Instructions
    This customer satisfaction program updates the TCM software in affected vehicles to provide improved detection and over warning of electrical circuit failures in the TCM. As communicated in a previous Customer Satisfaction Program (14M02), electrical circu…
  • SSM 48858 May 29, 2020 · Service Bulletin/Repair Instructions
    Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two …
  • TSB 20-2140 Apr 24, 2020 · Service Bulletin/Repair Instructions
    Some 2012-2016 Focus Electric vehicles built on 15-Sep-2011 and through 9-Dec-2015 may exhibit a Stop Safely Now message displayed in the instrument panel cluster (IPC) message center. This may be due to either an internal coolant leak on the upper or lower…
  • TSB 20-2004 Jan 15, 2020 · Service Bulletin/Repair Instructions
    Some 2012-2018 Focus Electric vehicles may exhibit a Stop Safely Now message displayed in the instrument panel cluster (IPC) message center. This may be due to either an internal coolant leak on the upper or lower high voltage battery or corrosion on the lo…
  • 19N07-S1 Aug 26, 2019 · Service Bulletin/Repair Instructions
    Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Service Warranty Coverage
  • 19N07 Aug 14, 2019 · Service Bulletin/Repair Instructions
    Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Extended Warranty Coverage
  • 15B22-S3 Aug 14, 2019 · Service Bulletin/Repair Instructions
    Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Reprogramming for Overt TCM Failure Warning
  • 14M02-S4 Aug 26, 2019 · Service Bulletin/Repair Instructions
    Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Extended Warranty Coverage
  • 14M01-S7 Aug 26, 2019 · Service Bulletin/Repair Instructions
    Certain 2011 through 2014 Model Year Fiesta and Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Clutch Shudder / Transmission Input Shaft Seal Warranty Extension
  • SSM 48130 Aug 9, 2019 · Service Bulletin/Repair Instructions
    Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the gl…
  • SSM 48123 Aug 7, 2019 · Service Bulletin/Repair Instructions
    For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative batte…
  • DPS6 Dealer Com. Jul 12, 2019 · Service Bulletin/Repair Instructions
    Short-Term DPS6 Dealer Customer Handling Direction
  • SSM 47976 May 10, 2019 · Service Bulletin/Repair Instructions
    On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignmen…
  • SSM 47948 Apr 26, 2019 · Service Bulletin/Repair Instructions
    SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing tu…
  • SSM 47850 Apr 26, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of…
  • SSM 47749 Jan 17, 2019 · Service Bulletin/Repair Instructions
    Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursa…
  • TSB 18-2373 Dec 12, 2018 · Service Bulletin/Repair Instructions
    Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2019 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electric vehicle service…
  • SSM 47662 Nov 14, 2018 · Service Bulletin/Repair Instructions
    For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. For all turboch…
  • TSB 18-2352 Nov 29, 2018 · Service Bulletin/Repair Instructions
    Some 2012-2018 Focus BEV vehicles may exhibit a lack of A/C. This may be due to a high-voltage battery coolant cooler (chiller) leak that may have been caused by prior transmission service. Follow the Service Procedure steps to correct the condition.
  • SSM 47528 Sep 19, 2018 · Service Bulletin/Repair Instructions
    Some 2012-2018 Focus BEV vehicles may exhibit DTC U0130 in the battery electric control module (BECM) after replacement of the high voltage (HV) battery pack. In order to correct the condition, perform a programmable module installation (PMI) using the appr…
  • SSM 47563 Oct 4, 2018 · Service Bulletin/Repair Instructions
    Some 2011-2014 Fiesta and 2012-2014 Focus vehicles equipped with a DPS6 transmission may experience a fluid leak between the engine and transmission. Be aware that the engine oil and DPS6 transmission fluid are similar in color and texture. A transmission f…
  • SSM 47462 Aug 13, 2018 · Service Bulletin/Repair Instructions
    2015-2018 Edge, Fusion, Focus, MKZ, MKC, Escape vehicles equipped with a 2.0L EcoBoost engine may exhibit coolant consumption, white smoke and/or a runs rough condition. Refer to the extended coolant pressure test and checking for combustion gases in Worksh…
  • SSM 47009 Jan 10, 2018 · Service Bulletin/Repair Instructions
    The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Part…
  • TSB18-2009 Jan 17, 2018 · Service Bulletin/Repair Instructions
    Some 2013-2016 Focus Electric vehicles built on or after 22-Feb-2013 may exhibit an illuminated green ready to drive indicator in the instrument panel cluster (IPC) and the vehicle does not move. The condition may occur when the vehicle is restarted within …
  • SSM 47009 Jan 10, 2018 · Service Bulletin/Repair Instructions
    The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Part…
  • TSB18-2009 Jan 17, 2018 · Service Bulletin/Repair Instructions
    Some 2013-2016 Focus Electric vehicles built on or after 22-Feb-2013 may exhibit an illuminated green ready to drive indicator in the instrument panel cluster (IPC) and the vehicle does not move. The condition may occur when the vehicle is restarted within …
  • SSM 47201 Mar 30, 2018 · Service Bulletin/Repair Instructions
    Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only …
  • SSM 47198 Mar 29, 2018 · Service Bulletin/Repair Instructions
    Some 2013-2017 Fusion Energi, 2012-2017 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete user authorization …
  • SSM 47161 Mar 15, 2018 · Service Bulletin/Repair Instructions
    Some 2012-2017 Focus BEV, 2013-2016 Fusion Energi And 2013-2017 CMAX Energi vehicles equipped with a Telematics Control Unit (TCU) may exhibit inoperative remote features via My Ford Mobile app, discharged battery, incomplete user authorization and/or diagn…
  • SSM 47130 Mar 5, 2018 · Service Bulletin/Repair Instructions
    Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the Delphi 120 volt electric vehicle service equipment …
  • SSM 47080 Feb 14, 2018 · Service Bulletin/Repair Instructions
    2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts sho…
  • TSB18-2062 Feb 20, 2018 · Service Bulletin/Repair Instructions
    Some 2012-2014 Focus vehicles equipped with a 2.0L gasoline direct injection (GDI) engine may exhibit concerns of engine runs rough, crank no-start, loss of power, loss of engine RPM, and/or illuminated MIL with diagnostic trouble codes (DTCs) P0122, P0222,…
  • SSM 46900 Nov 2, 2017 · Service Bulletin/Repair Instructions
    Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integra…
  • 17-2218 Nov 3, 2017 · Service Bulletin/Repair Instructions
    Some 2013-2018 Escape, Focus and C-Max vehicles may exhibit a water stained headliner after the vehicle has experienced a water leak from areas such as the roof opening panel, fixed glass, roof rails and roof ditch mouldings. Follow the procedure below to r…
  • SSM 46102 Sep 30, 2016 · Service Bulletin/Repair Instructions
    Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a…
  • SSM 46085 Sep 21, 2016 · Service Bulletin/Repair Instructions
    The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading thes…
Source: NHTSA manufacturer communications files.