Model year

2017 Ford Mustang

Convertible, gasoline, built in United States. Owner complaints on file from Oct 30, 2016 to Aug 31, 2026.

Recall campaigns covering this model year62.13M vehicles or units across those campaigns
Owner complaints26566.3 times the median 2017 convertible
Severity index7.92017 convertibles average 7.0
First 24 months21Complaints in its first two years
Complaints over time

Complaints about the 2017 Ford Mustang peaked in 2022, with 43 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

02040602016201720182019202020212022432023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

24% of complaints about the 2017 Ford Mustang name back-over prevention

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Back-over prevention
64
Structure
39
Electrical system
34
Engine and cooling
33
Latches and locks
29
Powertrain
22
Seat belts
16
Steering
11
Airbags
10
Seats
7
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

6 recall campaigns cover the 2017 Ford Mustang

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2017 Ford Mustang
CampaignFiledSubjectComponentVehiclesRemedy
25V-614Sep 12, 2025Water and road salt may corrode the front seat belt anchor pretensioner cablesSeat belts332,778Part replacement
25V-572Sep 3, 2025Rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverseBack-over prevention1,456,417Part replacement
22V-082Feb 16, 2022Rearview camera wiring may be loose or damaged, which can result in a blank or distorted imageBack-over prevention330,784Part replacement
17V-529Aug 28, 2017Air bag inflator within the passenger frontal air bag module may rupture in the event of a crashAirbags650Part replacement
17V-168Mar 13, 2017Return spring for the driver side interior door handle may come loose, allowing the driver's door to unlatch in a side impact crashLatches and locks5,470Repair or modification
16V-779Oct 26, 2016Hose may separate from the engine oil cooler tube assembly causing an oil leakEngine and cooling6,582Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2017 Ford Mustang

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

265 complaints on file, page 1 of 14.

  1. Filed Aug 31, 2026Failure Jun 12, 2023100,000 milesSpring Branch, TXBack over prevention

    The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the third brake light failed to function as intended. In addition, the rear-view camera flashed on and off. The contact replaced the third brake light housing, but the failure reoccurred. The contact purchased and replaced the third brake light three times; however, the failure reoccurred. The dealer was made aware of the failure, and the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

    NHTSA complaint 11761116
  2. Filed Jul 24, 2026Failure Jul 23, 2026South jordan, UTElectrical system, SeatsFire

    Was driving, all the sudden I heard a pop and a little bit of smoke and the smell of burning plastic came from under passenger seat. Pulled over, noticed it was coming from electrical harness under seat that controls the heated and cooled seats. Disconnected plug and saw that it had burnt out & caught fire. Have left it unplugged with no incident since.

    NHTSA complaint 11752554
  3. Filed Jul 22, 2026Failure Jul 20, 2026120,000 milesLeavenworth, KSRear compartment/trunkFire

    The contact owns a 2017 Ford Mustang. The contact stated that while driving at an undisclosed speed, the contact noticed smoke on the interior of the vehicle. The contact stated that the smoke became heavy on the interior of the vehicle. The contact stopped the vehicle and became aware that the heavy smoke was coming from the trunk of the vehicle. The Fire Department arrived on the scene and extinguished the fire. No injuries were sustained. The vehicle was towed to a local tow yard. The vehicle was not inspected. A Police report was filed. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

    NHTSA complaint 11752210
  4. Filed Jul 15, 2026Failure Jul 13, 2026San Diego, CAElectrical system

    Horn when first pushed does not work....Push it 3-4 times rapidly and it works fine...Intermittent....Yesterday a kid not paying attn pulled out in front of me on a bicycle....I hit the horn, horn did not work, came sooooo close to hitting him......With a horn operating properly it would not have been as nearly deadly as it was......Took it to my dealer, was told it is a common known problem, about $1000.00 to troubleshoot and fix....This is a extremely dangerous defect, known to everyone and should be a recall.....The expense to fix is ridiculous to the point that very few are getting it fixed and it is a continuing deadly issue.....

    NHTSA complaint 11750675
  5. Filed Jul 10, 2026Failure Jul 9, 2026Jacksonville, FLBody

    Our 2017 has had an ongoing problem through the years with the passenger door opening at speed. Sometimes going 70 mph on the interstate. Lately it has happened more and more. Yesterday, my wife called me at work, very upset saying that the passenger door popped open again on her way to work. I have read that Ford has had some issues with driver side doors opening, but have not seen a recall for the passenger side. This is very dangerous and scares my wife. Ford seems to be very slow with giving attention to safety issues. Last year, our rearview camera on the same car was supposed to have been repaired. They did part of the job but said they are waiting on a part. That was October of 2025. I have heard nothing back. I have contacted the dealership, who tells me they will get back with me, but they basically have not. Meanwhile, I still have a nonworking backup camera. I know they are bogged down with recalls, but these are ongoing, very serious safety issues.

    NHTSA complaint 11749603
  6. Filed Jun 25, 2026Failure May 1, 202527,000 milesFort Walton Beach, FLSeat belts

    The contact owns a 2017 Ford Mustang. The contact stated that the driver's and passenger's side seat belts were seizing. The occupants were concerned about being stuck inside the vehicle. There were no warning lights illuminated. The mechanic removed the inside panels of the seat belts and greased and cleaned the parts. The contact stated that the failure was associated with NHTSA Campaign Number: 25V614000 (Seat Belts). The vehicle was taken to the local dealer, where an inspection was performed, and it was confirmed that the seat belts were working as designed. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 27,000.

    NHTSA complaint 11746513
  7. Filed Jun 22, 2026Failure May 1, 2024SAN Jose, CABody

    This is a Mustang convertible. The doors would be open all of the sudden when the car is running especially on highway. It's not wide open but ajar. The wind would blow into the car, noisy and scary. Both doors have this issue, mainly on driver side. The passenger side also happened once on highway when my daughter was there. This typically happen in a long drive like couple of hours. The first time this happened is couple of years ago. This issue happened more and more often in the past year. I found online that this issue was reported and some of the cars were recalled. However, my car is not one of those that were recalled. I believe this is a big deal and should be taken care of seriously. Thank you.

    NHTSA complaint 11745612
  8. Filed Jun 18, 2026Failure Jun 17, 2026Greensboro, NCBody

    While driving my recently purchased 2017 Ford Mustang Convertible from Florida to North Carolina, the passenger-side door repeatedly unlocked and partially opened while the vehicle was traveling at interstate speeds. This occurred approximately 12 times during the trip. The door appeared to latch normally when closed, but would unexpectedly unlock and pop open while the vehicle was in motion. This created a significant safety concern due to the risk of occupant injury, driver distraction, and potential loss of vehicle control. I am aware that Ford has issued recalls related to door latch failures on certain Mustang models; however, my vehicle's VIN is not included in the recall population. Based on my research, numerous owners of Ford Mustang Convertibles from model years around 2017 have reported experiencing similar door latch and door-opening issues. Given the frequency of the occurrences and the obvious safety implications of a vehicle door opening while traveling at highway speeds, I believe this issue warrants further investigation.

    NHTSA complaint 11744936
  9. Filed Jun 15, 2026Failure Jun 15, 2026Frederica, DESeat belts

    Recall performed and tech stated parts were bad and needed desperately and parts were ordered. I have a repair invoice to prove it in my vehicle history. I rescheduled appointment for recall completion and service manager was very rude and stated recall doesn’t even have parts out until 11/2026. When I questioned if recall was performed improperly per TSB she placed me on hold for a while and she said parts department doesn’t have parts for me /never ordered anything and I can’t get the recall done.

    NHTSA complaint 11744206
  10. Filed Jun 12, 2026Failure Jun 12, 2024175,000 milesNew Cordell, OKBack over prevention, Seat belts

    The contact owns a 2017 Ford Mustang. The contact stated that the seat belts failed to lock or latch securely into the buckles. Additionally, the contact stated that the rearview camera failed to operate as intended. The contact received a safety recall notification for NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was notified of the failures but declined to assist with the repairs. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 175,000.

    NHTSA complaint 11743714
  11. Filed May 26, 2026Failure Mar 26, 202650,000 milesLevvitown, PAEngine

    The contact owns a 2017 Ford Mustang. The vehicle was taken to the local dealer for a routine timing cover replacement. The contact believed the engine was damaged while being serviced. Upon retrieval, the check engine light was illuminated. There was an abnormal ticking noise detected. The vehicle had misfired. The vehicle had not been diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 50,000.

    NHTSA complaint 11739997
  12. Filed May 14, 2026Failure Aug 28, 2025Anaheim, CAEngine

    Head gasket failure, specifically corrosion of the engine block. One day the car just did not start at all, with no clear indication of head gasket failure until compression test was ran. Symptoms include coolant levels getting lower each week, with constant refills needed. Random misfires. Smoke randomly emitting from the exhaust when idle. Has not been inspected by the manufacturer, police or insurance.

    NHTSA complaint 11737770
  13. Filed May 13, 2026Failure Feb 1, 2026Trinity, TXUnknown or other

    Driver and passenger door will randomly unlatch while driving. The door will become ajar while on the highway.

    NHTSA complaint 11737647
  14. Filed May 7, 2026Failure May 5, 2026Orlando, FLWarnings, Rearview system braking, Electrical system

    Recall 22V0820000, Ford recall 22S06 was completed in 2023. That recall failed. The dealership, and Ford corporate have refused to fix this under the recall which is required.

    NHTSA complaint 11736322
  15. Filed Apr 29, 2026Failure Dec 6, 2025Nashville, TNSeat belts

    This Recall has been out for more than 6 months without remedy. Is there anyway to get this resolved soon? Why hasn't there been any solution placed within a timely matter? I want to make sure that I am safely secured in my seat. I want to be able to trust that the seatbelt used will save my life if need be.

    NHTSA complaint 11734561
  16. Filed Mar 26, 2026Failure Feb 17, 2026Victorville, CAUnknown or other

    "I am reporting High Desert Ford (formerly Sunland Ford) for refusing to perform the remedy for Safety Recall 25S89 (NHTSA 25V572) on my 2017 Ford Mustang. Despite my vehicle exhibiting the exact 'distorted/blank image' defect described in the recall, the dealership refused the repair based on two non-compliant grounds: 1. Digital vs. Physical Defect: The dealer stated that because no 'Diagnostic Trouble Codes' (DTCs) were present, they would not replace the camera. This ignores the fact that NHTSA 25V572 identifies the root cause as internal PCB corrosion—a physical hardware failure that Ford acknowledges causes visual distortion regardless of digital codes. 2. Illegal Tie-In (Magnuson-Moss Violation): The dealership is conditioning my federal safety remedy on the removal of an aftermarket dash display. They claim diagnosis is 'impossible' with it installed, yet simultaneously claimed the vehicle 'passed' inspection. This constitutes an illegal tie-in provision under 15 U.S.C. § 2302(c), as they have failed to provide any technical proof that the display caused the internal camera corrosion identified by Ford. I have video evidence of the safety failure which the dealership refused to review. By denying this repair, High Desert Ford is knowingly leaving a vehicle on the road with a defect that increases the risk of a crash."

    NHTSA complaint 11727323
  17. Filed Feb 24, 2026Failure Feb 24, 2026homestead, FLSeat belts

    Recall remedy unavailable for 8+ months causing financial loss

    NHTSA complaint 11720210
  18. Filed Feb 2, 2026Failure Jan 22, 202657,000 milesCape Coral, FLBack over prevention

    The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the rear-view camera displayed a distorted image. The vehicle was taken to the dealer and the vehicle was repaired under NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the contact was informed that the wiring harness also needed to be replaced, but was not covered under the recall. The contact stated that after the recall repair was performed, the rear-view camera became inoperable, and the message "Camera Not Available" was displayed while reversing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 57,000.

    NHTSA complaint 11714927
  19. Filed Jan 16, 2026Failure Oct 20, 202571,000 milesAtlanta, GABack over prevention

    The contact owns a 2017 Ford Mustang. The contact stated that there were intermittent failures with the rear-view camera image. The contact had opened the trunk and noticed that the mesh covering the electrical wires was deteriorating. There was tape holding the mesh to the wires. The tape was rewrapped, and the camera became functional. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The contact stated that approximately one month after receiving the recall notification, the rear-view camera failed again. The vehicle was taken to a local dealer, who advised the contact that the camera was inspected, and no failure was found. The vehicle was retrieved, but the camera image was distorted, and eventually, there was no image displayed. There was a message that the camera needed to be serviced. The vehicle was returned to the same dealer, who determined that the failure was not due to the camera and that additional diagnostic tests were needed. The contact was informed that the recall repair had been completed and that the repair would be at the owner's expense. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to another dealer for assistance. The failure mileage was approximately 71,000.

    NHTSA complaint 11711521
  20. Filed Jan 14, 2026Failure Jan 14, 2026Summerville, SCSeat belts

    The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V614000 (Seat Belts); however, the part to do the recall repair was not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

    NHTSA complaint 11710872
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • EA21002 Engineering analysis, Airbags
    Desiccated Air Bag Inflator Rupture
    Opened Sep 17, 2021, still open
Source: NHTSA ODI investigations file.
Service bulletins

155 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 25N15 S1 Apr 20, 2026 · Other
    Customer Satisfaction Program 25N15 - Supplement #1 Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement
  • SSM 54601 Feb 24, 2026 · Service Bulletin/Repair Instructions
    Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keyp…
  • 25N15 Jan 5, 2026 · Other
    Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacemen
  • 25N15 Dec 22, 2025 · Other
    Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement
  • TSB 25-2570 Nov 26, 2025 · Service Bulletin/Repair Instructions
    This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperat…
  • SSM 54366 Nov 12, 2025 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions D…
  • 24H02 Jun 9, 2025 · Other
    Ford Motor Company is voluntarily conducting a study on some customer-owned vehicles to proactively replace the front seat belt retractors and return them to Ford for further analysis. Inspecting your vehicle will help Ford carry out this research.
  • 24H02 Oct 24, 2024 · Service Bulletin/Repair Instructions
    This is a proactive investigation program by Ford Motor Company to obtain field parts for evaluation. Ford is voluntarily conducting this program to evaluate the field performance and functionality of the obtained front seat belt retractor assemblies. Parts…
  • SSM 53040 Oct 10, 2024 · Service Bulletin/Repair Instructions
    While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. …
  • TSB 24-2165 May 27, 2024 · Service Bulletin/Repair Instructions
    This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex…
  • SSM 52476 Apr 24, 2024 · Service Bulletin/Repair Instructions
    All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Un…
  • SSM 52335 Mar 6, 2024 · Service Bulletin/Repair Instructions
    For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for …
  • SSM 52334 Mar 6, 2024 · Service Bulletin/Repair Instructions
    Some 2011-2024 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a tick tap and/or typewriter ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the sound of a mechanic…
  • SSM 52314 Mar 1, 2024 · Service Bulletin/Repair Instructions
    During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking…
  • TSB 23-2433 Dec 25, 2023 · Service Bulletin/Repair Instructions
    Some 2015-2020 Mustang vehicles built on or before 30-Aug-2020 may exhibit a rattle like noise coming from the front seat. This may be due to the mating surface between the seat frame and floor pans. To correct this condition, follow the Service Procedure t…
  • 21N10 S1 Nov 15, 2023 · Service Bulletin/Repair Instructions
    Certain 2015 – 2021 Model Year Mustang Convertible Vehicles - Door Opens to Secondary Latch Position
  • SSM 51947 Sep 27, 2023 · Service Bulletin/Repair Instructions
    Some 2015-2019 F-Super Duty and 2015-2020 F-150/Mustang vehicles may require replacement of the powertrain control module (PCM) for various reasons. While performing a programmable module installation (PMI) using the Integrated Diagnostic Service (IDS) scan…
  • SSM 51838 Aug 2, 2023 · Service Bulletin/Repair Instructions
    In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embe…
  • SAN-Vol1 I1 Jun 8, 2023 · Service Bulletin/Repair Instructions
    The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and othe…
  • SB23-01 Aug 2, 2023 · Service Bulletin/Repair Instructions
    Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 & 23mc40471
  • SB 23-01 Jul 14, 2023 · Service Bulletin/Repair Instructions
    SPL Parts, Inc. manufacturers and distributes aftermarket lower control arms for dedicated competition vehicles and "track day" cars some of which may be used on both track and highway. SB 23-01 adresses proper installation torque of cap bolt fasteners atta…
  • SSM 51536 Apr 4, 2023 · Service Bulletin/Repair Instructions
    For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a di…
  • SSM 51312 Jan 23, 2023 · Service Bulletin/Repair Instructions
    During replacement of the electronic power assist system (EPAS) steering gear assembly on 2015-2023 Mustang vehicles, removal and replacement of the inner tie rods and bellows boots is required. To assist engineering with root cause analysis of failed steer…
  • SSM 51261 Dec 16, 2022 · Service Bulletin/Repair Instructions
    Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined i…
  • SSM 51120 Oct 6, 2022 · Service Bulletin/Repair Instructions
    Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined i…
  • 21N10 Mar 31, 2022 · Service Bulletin/Repair Instructions
    Certain 2015 â“ 2021 Model Year Mustang Convertible Vehicles Door Opens to Secondary Latch Position Submitting Owner Letter
  • SSM 50975 Jul 29, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÃÂî/LincolnWayÃÂî app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/bel…
  • TSB 22-2242 Jun 27, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2022 Mustang vehicles may exhibit a water leak onto the front carpet that originates from the either the left or right A-pillar. This may be due to a detached A-pillar body seal. Follow the service procedure to repair the vehicle.
  • SSM 50804 May 24, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as …
  • SSM 50651 Apr 5, 2022 · Service Bulletin/Repair Instructions
    In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Emb…
  • TSB 22-2140 Apr 22, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2020 Mustang Shelby GT350/GT350R vehicles may exhibit a hesitation or surge in the vehicle with no diagnostic trouble codes (DTCs) present. This may be accompanied by an inoperative cruise control system. This may be due to a transmission output s…
  • TSB 22-2104 Mar 21, 2022 · Service Bulletin/Repair Instructions
    This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty,…
  • SSM 50502 Feb 17, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus, 2020-2022 Corsa…
  • 21N10 Dec 15, 2021 · Service Bulletin/Repair Instructions
    Certain 2015 â“ 2021 Model Year Mustang Convertible Vehicles Door Opens to Secondary Latch Position n some of the affected vehicles, a front door latch may open to the secondary latched position while driving. While the door is in the secondary latched pos…
  • SSM 50375 Dec 23, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the …
  • SSM 50067 Aug 27, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • SSM 50064 Aug 25, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be …
  • SSM 50049 Aug 17, 2021 · Service Bulletin/Repair Instructions
    Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincoln Connect or Embe…
  • SSM 50039 Aug 16, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transpor…
  • TSB 21-2236 Jul 22, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport…
  • TSB 21-2175 Jun 2, 2021 · Service Bulletin/Repair Instructions
    Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehic…
  • SSM 49821 May 24, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • SSM 49761 Apr 29, 2021 · Service Bulletin/Repair Instructions
    Some 2011-2021 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the sound of a mechanical typewriter. The noise in…
  • SSM 49318 Nov 9, 2020 · Service Bulletin/Repair Instructions
    For 2011-2020 F-150/Mustang vehicles equipped with a 5.0L engine when installing a replacement secondary timing chain tensioner (6K254) or secondary timing chain guide (6K297), it is necessary to replace both components as a pair, using the latest level par…
  • SSM 49303 Nov 2, 2020 · Service Bulletin/Repair Instructions
    Some 2015-2020 Mustang vehicles may exhibit a concern of the rear seat cover appearing loose or having the foam underneath the seat cover exposed. This condition is most apparent at the front outer corners of the lower seat cushion. This may be due to the s…
  • SSM 49244 Oct 8, 2020 · Service Bulletin/Repair Instructions
    Some 2015-2020 Mustang vehicles may exhibit a concern of no horizontal movement of the front power seats. This may be caused by a defective seat track motor or separation of the drive motor cable from the seat track. The seat track motor assembly is availab…
  • SSM 49217 Sep 29, 2020 · Service Bulletin/Repair Instructions
    Some 2015-2020 F-150/Mustang, 2016-2020 Edge, 2016-2018 MKX and 2019-2020 Nautilus vehicles built on or before 18-Jan-2020 may exhibit a mirror click and/or ratcheting noise when using memory functions or easy entry/exit function. This may be due to the sof…
  • SSM 49210 Sep 25, 2020 · Service Bulletin/Repair Instructions
    Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger …
  • SSM 49083 Aug 12, 2020 · Service Bulletin/Repair Instructions
    Some 2015-2017 Mustang vehicles equipped with 3.7L and 5.0L built on or before 1-Apr-2017 equipped with a 6R80 transmission may exhibit a clunk or ping noise from the driveshaft when shifting from reverse to drive or drive to reverse. A revised driveshaft w…
  • TSB 20-2255 Aug 6, 2020 · Service Bulletin/Repair Instructions
    Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicl…
  • TSB 20-2233 Jul 13, 2020 · Service Bulletin/Repair Instructions
    This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without acc…
  • SSM 48908 Jun 17, 2020 · Service Bulletin/Repair Instructions
    Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is remove…
  • TSB 20-2171 May 18, 2020 · Service Bulletin/Repair Instructions
    Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat p…
  • SSM 48757 Apr 22, 2020 · Service Bulletin/Repair Instructions
    Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery voltage is at/or bel…
  • SSM 48619 Mar 9, 2020 · Service Bulletin/Repair Instructions
    SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original …
  • SSM 48423 Dec 20, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid t…
  • SSM 48340 Nov 21, 2019 · Service Bulletin/Repair Instructions
    Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system ha…
  • TSB 19-2309 Oct 17, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2017 Mustang vehicles equipped with a 5.0L engine may exhibit an oil leak from either valve cover gasket. This may be due to the valve covers warping due to excessive heat. To correct the condition, follow the Service Procedure steps to add fasten…
  • TSB 19-2273 Sep 6, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2017 Mustang vehicles may experience an inoperative rear parking aid camera, luggage compartment lamp, luggage compartment lid release and/or poor satellite radio reception. This may be due to damage to the 14A005 harness in the area of the right …
  • SSM 48135 Aug 14, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. deal…
Source: NHTSA manufacturer communications files.