Van, gasoline, built in Spain. Owner complaints on file from May 1, 2025 to Aug 30, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-442 | Jun 27, 2025 | Software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended | Back-over prevention | 200,237 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
6 complaints on file, page 1 of 1.
Ford is using a heavy, wax inside the bottom of the door/side panels. When the weather gets hot, this wax softens, and runs downward, and solidifies directly over the tiny weep holes at the bottom of the doors, trapping rain and wash water inside the door panels. I Always have to clear the weep holes over and over after a carwash or rain storm. The windshield Leakes water and drips on the dashboard. I believe the trapped musty water and leaks cause dampness creating several critical safety, structural, electrical corrosion and health hazards. Ford won't repair the windshield leak because it's not cover under my premium care warranty Ford has failed to respond about my complaint about the wax in my doors. I fined that the moisture creates intermittent electrical issues of all kinds, like vent controls intermittently working various switches not functioning the first time and and have to clean or rock them to work, (intermittent popping of fuses or relay prematurely operating ). These Intermittent options/features don't work right when/as expected and believe causing a safety hazard. This standing water will breaks down the inner metal panels, leading to severe corrosion along the bottom seams and hinges. Most of these issues started around winter of 2023/ Feb 2024, with replacement of the wiper motor. issues about the exhaust system in Nov 2025. Smelling egg smell from exhaust and a leak, during the winter months when warming up vehicle, but none confirmed by Ford. Believe the shifting issues with the trans is electrical. Ford reset trans to relearn driving habits, but issues still occur. Van only has 15K miles.
NHTSA complaint 11760691The factory windshield is loose/improperly bonded causing MOLD. This problem was found when i first bought the only four year old vehicle because of a musty/moldy smell. On the way home from the dealership it happened to storm and there were a few raindrops coming in at the top center of the windshield. I also had terrible allergy symptoms and headaches after only a few minutes of driving. I peeked under part of the vinyl floor and discovered major water and mold issues. I took it to my local Ford dealership who confirmed the windshield was likely the culprit as it was very loose. I researched this online and found an auto leak specialist demonstrating this same make/year/model van that the windshield could be easily moved simply by pushing lightly on the glass from inside the cabin, showing a bonding issue. This was the case on my van as well. This is the same issue that there WAS a recall for on the previous model (there just isn't one for this model yet) The damage was extensive and very dangerous for people like me who are sensitive to mold and can cause respiratory issues. I removed the seats and floor. There was approximately half gallon of water under the vinyl floor and mold everywhere. the vinyl floor conceals the water as it is waterproof. I spent well over a week on mold mitigation with drying/contaminated part removal/disinfecting. The insulation in the footwell was soaked and full of mold as well as the open cell foam on the underside of the vinyl. The metal body parts also had mold. I reached out to Ford Customer Care who claimed there's nothing they could do to help because there are no recalls for this model. I have to pay for everything myself. The windshield was confirmed by an auto glass specialist to have been factory and an original factory bead of sealant. They also confirmed it was a bonding issue, They were able to detach and reset it PROPERLY for $424. I still have to replace the insulation and entire vinyl floor.
NHTSA complaint 11742206My 2022 transit van caught on fire. I was driving with my son. There were no warning lights nothing. It burt to the ground.
NHTSA complaint 11699190Speedometer stops working/ lighting up. I called Ford regarding recall 25C19 and they said it doesn't cover this vehicle.
NHTSA complaint 11696438The radioator failed it started leaking the car is only 60k ish miles
NHTSA complaint 11682740While driving my 2022 Ford Transit Connect (cargo model, 2.0L) in city traffic, I experienced a serious intermittent issue. Twice now, the vehicle suddenly jerked, throttle response was delayed or non-existent, and a “Collision Detection Disabled” warning flashed on the dash. Simultaneously, the “Service Vehicle Soon” light illuminated. Both times, I pulled over and shut off the vehicle. Upon restarting, the warnings cleared and the vehicle drove normally again. There were no prior warning signs or fault messages. I brought the vehicle to Mullinax Ford in Apopka, FL, and explained the issue in detail. However, I was told there were no diagnostic trouble codes (DTCs) stored, and they refused to conduct any further testing. I specifically asked them to perform: A full scan of all vehicle modules (including the IPMA/collision system), Check the forward collision camera and wiring, Confirm all PCM/ADAS software is up to date, Perform a battery and charging system test, Inspect the throttle body or related sensors. They declined, saying “if there are no codes, there’s no issue.” This is concerning because the symptoms are intermittent and potentially safety-related — including unexpected loss of power and the disabling of a major safety system. Based on owner reports and technical bulletins from Ford for similar symptoms in other models (such as F-150 and Explorer), this may be due to software or hardware faults that do not always trigger DTCs. This issue affects my confidence in the safety and reliability of the vehicle. I am requesting that Ford investigate further, open a case, and provide support in ensuring proper diagnostics and resolution — even if the dealer won’t take further action.
NHTSA complaint 11658074Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.