Model year

2018 Ford Transit

Van, gasoline, built in United States. Owner complaints on file from Jun 29, 2018 to Sep 2, 2026.

Recall campaigns covering this model year141.46M vehicles or units across those campaigns
Owner complaints5722.8 times the median 2018 van
Severity index8.82018 vans average 8.4
First 24 months11Complaints in its first two years
Complaints over time

Complaints about the 2018 Ford Transit peaked in 2023, with 10 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

02.557.51020182019202020212022202310202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

26% of complaints about the 2018 Ford Transit name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
15
Powertrain
12
Electrical system
8
Structure
8
Fuel system
4
Wheels
4
Back-over prevention
2
Seat belts
2
Brakes
2
Tires
2
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

14 recall campaigns cover the 2018 Ford Transit

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2018 Ford Transit
CampaignFiledSubjectComponentVehiclesRemedy
25V-572Sep 3, 2025Rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverseBack-over prevention1,456,417Part replacement
21V-631Aug 11, 2021Incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable,…Brakes30Part replacement
19V-439Jun 11, 2019Temperature and vibration stresses may cause the tempered glass roof hatch to shatterStructure15Part replacement
19V-333Apr 29, 2019When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when…Seats544Repair or modification
19V-329Apr 26, 2019When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when…Seats360Repair or modification
19V-313Apr 18, 2019When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when…Seats2,080Repair or modification
19V-252Mar 28, 2019When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when…Seats15Repair or modification
19V-247Mar 28, 2019When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when…Seats4Repair or modification
19V-238Mar 26, 2019When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when…Seats12Repair or modification
19V-229Mar 22, 2019When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when…Seats776Repair or modification
19V-205Mar 18, 2019Seat cushion may not remain locked into place when under load, such as in a crash or a sudden stopSeats471Repair or modification
19V-332Mar 1, 2019When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when…Seats90Repair or modification
19V-103Feb 21, 2019Cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detachPowertrain174Part replacement
18V-782Nov 6, 2018When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when…Seats475Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2018 Ford Transit

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

57 complaints on file, page 1 of 3.

  1. Filed Sep 2, 2026Failure Aug 27, 202685,000 milesPasadena, TXDifferential unit

    The contact owns a 2018 Ford Transit. The contact stated that while driving at an undisclosed speed, the vehicle was making an abnormal sound coming from the vehicle's differential of the vehicle. The vehicle was taken to a certified mechanic and was diagnosed with differential failure. The vehicle was not yet repaired. The failure mileage was approximately 85,000.

    NHTSA complaint 11761603
  2. Filed Aug 5, 2026Failure Aug 4, 2026Newfield, NYSteering, Suspension, Unknown or other

    I took my vehicle on for am oil change and the mechanic brought to my attention that the front subframe of the vehicle had serious rot and rust. This lower subframe ties the front control arms together and other structural components, which is concerning with how fast this component has degraded. When researching this online, this appears to be a common issue on 2015 and later Transit vans, to the point that an investigation was started towards a class action lawsuit. My vehicle is only 8 years and has 95,000 miles, quite young for this serious of an issue to be found. Ford should be held responsible and a safety recall should be issued as other manufacturers have had similar ones in recent years.

    NHTSA complaint 11755008
  3. Filed May 22, 2026Failure Oct 1, 2025Sulphur, OKUnknown or other

    Back up camera works only intermittently.

    NHTSA complaint 11739640
  4. Filed May 7, 2026Failure May 7, 2026364,000 milesLiberty, NYSpeedometer/odometer

    Odometer Fraud. The contact purchased a 2018 Ford Transit. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of the purchase the mileage was 64,000 and at the time when the fraud was discovered the mileage was 364,00.

    NHTSA complaint 11736268
  5. Filed Feb 25, 2026Failure Feb 25, 202690,000 milesEdmonds, WAEngine, Engine and engine cooling

    The contact owns a 2018 Ford Transit. The contact stated that while driving at an undisclosed speed, there was a misfire coming from the engine with the check engine warning light illuminated. The vehicle was taken to several independent mechanics, where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

    NHTSA complaint 11720498
  6. Filed Dec 5, 2025Failure Oct 1, 2025Durango, COEngine, Power train

    1- THE TURBO HAS FAILED TWICE 2- CURRENTLY The torque converter has failed. The mechanic has claimed this is a common problem and recommends a complete transmission replacement. This is available for inspection right now. The problem was suspected by Dealer but independent center diagnosed. The vehicle made a terrible hum as if it was going to explode. We had it cleaned and it made it stop for 10 miles, then it resumed.

    NHTSA complaint 11703242
  7. Filed Oct 13, 2025Failure Sep 1, 2025Sarasota, FLUnknown or other

    Rear-view camera displayed on rear-view mirror quit working, creating a blind spot behind the vehicle. No accident has yet occurred, but the danger is there. The vehicle is available for inspection. Ford has issued a recall for this problem for this year, make, and model vehicle, but Ford says that the recall is not extended to vehicles like mine that were manufactured in a plant not covered by the initial recall #25V270, which has recently been extended. My vehicle has not been inspected by any third party, nor has the problem been confirmed by any local dealer, althought I have spoken to my local dealer, Sarasota Ford, twice about this issue. No warning lamps or messages have been displayed in my vehicle. The camera just goes to a blue screen, especially when the weather is warm or in the heat of the day.

    NHTSA complaint 11693073
  8. Filed Oct 11, 2025Failure Sep 22, 2025Marquette, MIElectrical system

    In hot or humid conditions, the 8 inch center display flashes on and off intermittently. This failure makes the backup camera unusable, which is a safety problem. It also makes controlling the navigation or radio very difficult. The dealer has looked at this vehicle problem a few times in the last five years and has been unable to duplicate the problem. I cannot force this to occur at the dealership service department. Because the weather condition needed to duplicate this problem rarely occur near my home getting service for this is very difficult. Once the heat or humidity has subsided via using the air conditioning, the problem goes away after an hour or so.

    NHTSA complaint 11692745
  9. Filed Sep 29, 2025Failure Jun 29, 2025480,000 milesEast Stroudsburg, PAPower train

    The contact owns a 2018 Ford Transit. The contact stated that while driving approximately 40-60 MPH, the vehicle started vibrating abnormally and was almost uncontrollable. The contact held the steering wheel tightly. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the driveshaft coupling had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted and confirmed that the VIN was not included in a related recall. The manufacturer was not notified of the failure. The failure mileage was approximately 480,000.

    NHTSA complaint 11690253
  10. Filed Sep 18, 2025Failure Sep 18, 2025Grants Pass, ORUnknown or other

    09/18/25 As per conversation with Ford Customer Service; while the vehicle falls within the Mfg Date (Oct 19 2017) and Mfg Place (Kansas) listed on recall notice 25S89 AKA 25V572000, 25V270, the issue description -"rear view camera distorted or blank" is still not eligible because it falls outside of Fords approved/listed VIN numbers. Ford Customer Support recommended having the issue repaired at local dealer and pay out-of-pocket and 'hope' that Ford acknowledges this VIN as part of a 'possible' future recall. How can I/we/you be assured that Ford will review this particular issue and consider it for recall? Are there other vehicles like mine that have this ongoing issue that Ford has deliberately excluded?

    NHTSA complaint 11688220
  11. Filed Sep 2, 2025Failure Sep 2, 2025240,000 milesJersey City, NJSpeedometer/odometer

    Odometer Fraud. The contact purchased a 2018 Ford Transit. The contact stated that upon taking the vehicle to the Ford dealer for service, the contact was informed that the vehicle was a Lemon vehicle, and that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 33,135; however, upon retrieving the Carfax history report of the vehicle, the Ford dealer informed the contact that the vehicle mileage was 240,000.

    NHTSA complaint 11684566
  12. Filed Aug 19, 2025Failure Jun 15, 2025Sparks, NVPower train

    My 2018 Ford Transit 250 experienced a failure of the Input/Turbine Speed Sensor in the 6R80 transmission’s mechatronic lead frame at approximately 60,000 miles. The failure was confirmed by an authorized Ford service department, which retrieved DTC codes P0715-00 and P0717-00. These codes indicate that the turbine speed sensor signal is lost, forcing the transmission into limp mode, causing loss of power and erratic shifting. This is a serious safety concern, it can occur suddenly while driving and results in loss of proper gear control. Relation to Recall 19S07 Ford has already acknowledged this same defect in other vehicles using the 6R80 transmission. In Safety Recall 19S07, Ford recalled certain 2011–2013 F-150, Expedition, and Navigator models due to failure of the Output Shaft Speed (OSS) sensor in the 6R80 lead frame. The failure mode, symptoms, and remedy (lead frame replacement and PCM update) are identical. In my case, the failure is of the Input/Turbine Speed Sensor rather than the OSS sensor, but both are housed in the same lead frame assembly and both result in sudden sensor failure, limp mode, and unsafe driving conditions. Why Action Is Needed Despite the identical defect, Ford has refused coverage because my VIN is not included in Recall 19S07 and my vehicle is just outside the 5 year / 60,000 mile powertrain warranty. This exclusion leaves Transit owners unprotected even though we are experiencing the same premature failure Ford already acknowledged. Given the safety implications, I am requesting NHTSA to investigate whether Recall 19S07 should be expanded to include Ford Transit vehicles equipped with the 6R80 transmission. Summary Vehicle: 2018 Ford Transit 250, 60,000 miles DTCs: P0715-00, P0717-00 (Input/Turbine Speed Sensor failure) Component: 6R80 mechatronic lead frame (same part as in Recall 19S07) Symptoms: Limp mode, loss of shifting, unsafe drivability Ford refuses coverage despite identical failure acknowledged in other model

    NHTSA complaint 11681679
  13. Filed Jun 13, 2025Failure Dec 5, 2020Bloomington, INVehicle speed controlCrash2 injured

    The contact owns a 2018 Ford Transit. The contact stated that while slowly driving into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into another parked vehicle. During the incident, the brake pedal was pressed, but the vehicle did not stop. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure. No injuries were reported and a police report was taken at the scene. Also, the vehicle later experienced the same failure. While attempting to park the vehicle again experienced unintended acceleration and drove forward, crashing into a second vehicle. During the crash, the two front occupants of the second vehicle had sustained undisclosed injuries that later required medical treatment. No further information was available. A police report was taken at the scene. The vehicle was towed to the local dealer, who was unable to determine the cause of the second failure. The contact indicated that the failure had recently reoccurred for the third time. The cause of the failures was not determined. The manufacturer was not contacted regarding the failures. The failure mileage was unknown.

    NHTSA complaint 11666727
  14. Filed Apr 15, 2025Failure Feb 17, 2025156,206 milesBroad Brook, CTEngine

    The contact owns a 2018 Ford Transit. The contact stated while driving at 55 MPH, the vehicle suddenly started losing power, after driving over 200 yards, the vehicle became inoperable. The check engine and service engine warning lights were illuminated. The contact merged to the side of the road as a ramp was coming up and called AAA. The vehicle was towed to the dealer and was diagnosed with a timing chain and engine failure. The contact was informed by the dealer of an extended warranty; however, the warranty had expired two days prior to the failure. The vehicle was taken to an independent mechanic. The engine was replaced with a used engine, new timing chain, new gaskets, engine oil, water pump, rear sealant, coolant, and spark plugs. The vehicle was replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 156,206.

    NHTSA complaint 11654711
  15. Filed Nov 3, 2024Failure Oct 27, 2024New York, NYWheels

    I finance this car 10/ 25/24. I found some papers inside the car that says the car was 300.0 miles. But i purchased to the dealer with 77.0miles, how can I know is was a fraud?

    NHTSA complaint 11623348
  16. Filed Oct 28, 2024Failure Oct 17, 2024Marengo, IAUnknown or other, Wheels

    I was driving on a rural highway 55 mph when I heard a pop! I lost control and veered into oncoming traffic! I slowed down by tapping brakes and ended up back on the right side in the shoulder/ditch. The shoulder had new gravel so it slowed me down and grabbed a hold of what was left. Found the wheel out in the ditch a good ways from the car and also three lug nuts with bolts still attached and broken at the base in the stretch from the turn off to where the car stopped. Also found my brake pad near a lug nut in the median! Bolts completely broken at the base with lug nuts still attached. Wheel completely fine just not on car. Inside rim gouged out from riding on it after the bolts broke. Found a recall on Ford Transit for the 2019 version of this vehicle for the exact same problem. But since this is a 2018 Ford will not honor it. Cause appears to be a weakness in the alloy used which warps over time and then without warning causing the bolts to brake at the base and separate wheel from vehicle.

    NHTSA complaint 11622254
  17. Filed Oct 11, 2024Failure Sep 27, 2024Cedar City, UT, UTEngine

    Exhaust manifold warped/broken stud causing exhaust leak.

    NHTSA complaint 11619378
  18. Filed Jun 25, 2024Failure Jun 25, 2024Ronkonkoma, NYPower train

    Randomly down shifts on its own while driving

    NHTSA complaint 11596493
  19. Filed Jun 7, 2024Failure Apr 1, 2022160,000 milesApollo, PAService brakes, Hydraulic

    The contact owns a 2018 Ford Transit. The contact stated that while driving at various speeds, an abnormal squeaking sound would be emitted from the vehicle without warning. The contact stated that the sound went away upon the depression of the brake pedal. Since owning the vehicle, the contact had taken the vehicle to the dealer for an oil change, each time, the contact was informed that both the brake pads and rotors needed to be replaced. The contact stated that the clips needed to keep the brake pads in place fractured approximately 20-50 miles after being replaced. The contact stated that the brake pads and rotors had been replaced several times due to the failure. The manufacturer was notified of the failure and acknowledged the failure; however, no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 160,000.

    NHTSA complaint 11593003
  20. Filed Mar 26, 2024Failure May 17, 2023200,593 milesCaryville, TNEngine, Power train, Vehicle speed control

    With this vehicle when driving on highway or interstate once you go past about 40 miles the transmission begins to overheat and when it reaches a temperature of approximately 245° it will kick down into limp mode causing the vehicle to suddenly slow down in front of other traffic. You have to get over to the side of the road and let the transmission cool down before you can continue at a safe pace. This vehicle has been taken multiple times the transmission has been replaced twice. They have replaced the transmission cooler, they have an auxiliary cooler, and the problems still persist. This is very dangerous to be operating when it kicks down tent mode and gears down suddenly. It has been in Fords service shop for over seven months now and we just got it back with the new auxiliary cooler on it and it is still having the same problem.

    NHTSA complaint 11579477
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

192 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • SSM 55098 Aug 18, 2026 · Service Bulletin/Repair Instructions
    Some 2013-2016 Super Duty vehicles equipped with a 6.7L diesel engine and 2015-2019 Transit vehicles equipped with a 3.2L diesel engine may not pass a state smog test due to the exhaust gas system (EGS) monitor that will not run after completing the exhaust…
  • 25N15 S1 Apr 20, 2026 · Other
    Customer Satisfaction Program 25N15 - Supplement #1 Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement
  • SSM 54690 Mar 26, 2026 · Service Bulletin/Repair Instructions
    Some 2013-2016 Super Duty vehicles equipped with a 6.7L diesel engine and 2015-2019 Transit vehicles equipped with a 3.2L diesel engine may not pass a state smog test due to the exhaust gas system (EGS) monitor that will not run after completing the Exhaust…
  • 25N17 Mar 25, 2026 · Other
    Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
  • SSM 54601 Feb 24, 2026 · Service Bulletin/Repair Instructions
    Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keyp…
  • 25N15 Jan 5, 2026 · Other
    Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacemen
  • 25L02 Dec 2, 2025 · Other
    Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement
  • 25N15 Dec 22, 2025 · Other
    Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement
  • TSB 25-2570 Nov 26, 2025 · Service Bulletin/Repair Instructions
    This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperat…
  • SSM 54366 Nov 12, 2025 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions D…
  • SSM 53323 Jan 23, 2025 · Service Bulletin/Repair Instructions
    All Transit accessory stick-on keyless entry keypads come with a wallet card containing the master code.
  • SSM 53040 Oct 10, 2024 · Service Bulletin/Repair Instructions
    While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. …
  • 23N04 Jun 3, 2024 · Service Bulletin/Repair Instructions
    Certain 2015-2019 Model Year Transit Vehicles Equipped With 3.2L Diesel Engine Exhaust Gas Temperature (EGT) Sensor Replacement. In affected vehicles, the Malfunction Indicator Light (MIL) may illuminate with DTC P04)B, P041C, and/or P041D and the vehicle …
  • SSM 52596 Jun 6, 2024 · Service Bulletin/Repair Instructions
    2024-2024 Tranist- Keyless Entry Keypad and Master Code Retrieval. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in a plastic bag tha…
  • TSB 24-2165 May 27, 2024 · Service Bulletin/Repair Instructions
    This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex…
  • SSM 52483 Apr 25, 2024 · Service Bulletin/Repair Instructions
    Some 2018-2019 Explorer and 2018-2024 Transit/F-150/Expedition/Navigator vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). Diagnosis sho…
  • SSM 52476 Apr 24, 2024 · Service Bulletin/Repair Instructions
    All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Un…
  • SSM 52448 Apr 16, 2024 · Service Bulletin/Repair Instructions
    2015-2024 Transit and 2023-2024 Transit Trail vehicles equipped with DRW have a high mount rear marker lamp that does not illuminate with the stop lamps. This lamp assembly may appear to be a stop lamp but is intended to illuminate with the parking lamps on…
  • TSB 24-2099 Apr 2, 2024 · Service Bulletin/Repair Instructions
    This article supersedes TSB 22-2444 to add 2024 model year vehicles. Some 2015-2024 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel (only), and U-joints at the transmission flange and rear driveshaft may experience a boom/hum/moan n…
  • SSM 52335 Mar 6, 2024 · Service Bulletin/Repair Instructions
    For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for …
  • SSM 52314 Mar 1, 2024 · Service Bulletin/Repair Instructions
    During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking…
  • 23N04 Feb 8, 2024 · Service Bulletin/Repair Instructions
    Certain 2015-2019 Model Year Transit Vehicles Equipped With 3.2L Diesel Engine - Exhaust Gas Temperature (EGT) Sensor Replacement
  • 23M01 Jan 9, 2024 · Service Bulletin/Repair Instructions
    Certain 2015-2019 Ford Transit 3.2L Diesel Replace Diesel Particulate Filter (DPF)
  • SSM 51937 Sep 20, 2023 · Service Bulletin/Repair Instructions
    Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parki…
  • SSM 51907 Sep 7, 2023 · Service Bulletin/Repair Instructions
    Some 2015-2023 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise. Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo are…
  • 23N01 Sep 30, 2023 · Service Bulletin/Repair Instructions
    Certain 2015-2019 Model Year Transit Vehicles with 3.2L Diesel Engine - Crankcase Ventilation Hose Assembly Replacement and Powertrain Control Module Software Update
  • SSM 51838 Aug 2, 2023 · Service Bulletin/Repair Instructions
    In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embe…
  • SAN-Vol1 I1 Jun 8, 2023 · Service Bulletin/Repair Instructions
    The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and othe…
  • SSM 51306 Jan 19, 2023 · Service Bulletin/Repair Instructions
    Some 2018-2023 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). This may be…
  • SSM 51265 Dec 20, 2022 · Service Bulletin/Repair Instructions
    Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parki…
  • TSB 22-2444 Nov 21, 2022 · Service Bulletin/Repair Instructions
    This article supersedes TSB 22-2271 to update the vehicle model years affected. Some 2015-2023 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel (only), and U-joints at the transmission flange and rear driveshaft may experience a boom…
  • SSM 51168 Nov 1, 2022 · Service Bulletin/Repair Instructions
    2015-2023 Transit vehicles equipped with DRW have a high mount rear marker lamp that does not illuminate with the stop lamps. This lamp assembly may appear to be a stop lamp but is intended to illuminate with the parking lamps only. This information is avai…
  • TSB 22-2321 Aug 11, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2022 Transit vehicles may experience a snap, click and/or pop noise from the door check when opening/closing the front door(s). This may be due to a cracked/broken door check and/or fastener. To correct the condition, follow the Service Procedure …
  • TSB 22-2271 Jul 7, 2022 · Service Bulletin/Repair Instructions
    This article supersedes TSB 22-2175 to update the Issue, Action, and Service Procedure. Some 2015-2022 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel (only), and U-joints at the transmission flange and rear driveshaft may experienc…
  • SSM 50874 Jun 22, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2022 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise. Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo are…
  • SSM 50841 Jun 8, 2022 · Service Bulletin/Repair Instructions
    Some 2018-2022 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). This may be…
  • SSM 50804 May 24, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as …
  • TSB 22-2175 May 5, 2022 · Service Bulletin/Repair Instructions
    Some 20152022 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel only, and a U-joint at the transmission flange and rear driveshaft may experience a boom/hum/moan noise or vibration from the rear while driving. This noise or vibration…
  • SSM 50651 Apr 5, 2022 · Service Bulletin/Repair Instructions
    In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Emb…
  • SSM 50661 Apr 6, 2022 · Service Bulletin/Repair Instructions
    Some 2018-2022 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with Diagnostic Trouble Codes (DTCs) P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). This may be due to…
  • SSM 50659 Apr 6, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2022 Transit Connect/Transit/Explorer vehicles equipped with a fleet telematics global positioning system (GPS) and a connected human machine interface (HMI) radio (CHR) may experience concerns with rear camera zoom, wrong map matching or a blank …
  • SSM 50589 Mar 15, 2022 · Service Bulletin/Repair Instructions
    2015-2022 Transit vehicles equipped with DRW have a high mount rear marker lamp that does not illuminate with the stop lamps. This lamp assembly may appear to be a stop lamp but is intended to illuminate with the parking lamps only. This information is avai…
  • SSM 50588 Mar 15, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2022 Transit Connect/Transit/Explorer vehicles equipped with a fleet telematics global positioning system (GPS) and a connected human machine interface (HMI) radio (CHR) may experience concerns with rear camera zoom, wrong map matching or a blank …
  • TSB 22-2043 Feb 15, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2021 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel only, and a U-joint at the transmission flange and rear driveshaft may experience a boom/hum/moan noise or vibration from the rear while driving. This noise or vibration…
  • TSB 22-2022 Feb 2, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2019 Transit vehicles may exhibit uneven steering effort. This may be due to the steering column slider length. To correct the condition, follow the Service Procedure to adjust the steering column slider length.
  • 21M03 Nov 30, 2021 · Service Bulletin/Repair Instructions
    Certain 2017-2019 Model Year Transit Vehicles with a 3.2L Diesel Engine EGR Cooler Replacement- Owner Letter sent
  • 21M03-S1 Dec 3, 2021 · Service Bulletin/Repair Instructions
    Certain 2017-2019 Model Year Transit Vehicles with a 3.2L Diesel Engine EGR Cooler Replacement Vehicles Covered By This Program: The build date range for the affected vehicles was incorrectly listed as June 4, 2015 through October 24, 2019. The correct buil…
  • SSM 50375 Dec 23, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the …
  • SSM 50323 Dec 7, 2021 · Service Bulletin/Repair Instructions
    Some 2017-2022 F-Super Duty and 2016-2022 F-650/F-750 with 6.7L diesel engines, 2015-2019 Transit with 3.2L diesel engines and 2018-2021 F-150 with 3.0L diesel engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code …
  • 21M03 Nov 4, 2021 · Service Bulletin/Repair Instructions
    Certain 2015-2019 Model Year Transit Vehicles with a 3.2L Diesel Engine EGR Cooler Replacement n some of the affected vehicles, the EGR cooler may crack and allow coolant to enter the combustion chamber when EGR is enabled. A cracked EGR cooler may cause ma…
  • TSB 21-2408 Nov 19, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2019 Transit vehicles equipped with a 3.7L engine and block heater may exhibit a repeat coolant leak from a deteriorated O-ring and/or intake manifold thermostat housing. This may be due to the block heater in the thermostat housing. To correct th…
  • SSM 50236 Oct 28, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise. Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo are…
  • TSB 21-2332 Sep 27, 2021 · Service Bulletin/Repair Instructions
    Some 2017-2020 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017, 2015-2019 Transit vehicles equipped with a 3.2L engine and 2018-2020 F-150 vehicles equipped with a 3.0L engine may exhibit an illuminated malfunction indicator la…
  • 21N06 Aug 31, 2021 · Service Bulletin/Repair Instructions
    This program extends the warranty coverage of the catalytic converter portion of the selective catalyst reduction (SCR) system for twelve months of service, beginning on the date the powertrain control module (PCM) is reprogrammed under Emissions Recall 21E…
  • 21N05 Aug 31, 2021 · Service Bulletin/Repair Instructions
    This program extends the warranty coverage of the rear nitrogen oxides (NOx) sensor for twelve months of service, beginning on the date the powertrain control module (PCM) is reprogrammed under Emissions Recall 21 E01. This program only applies if a rear N…
  • 21N02 Aug 31, 2021 · Service Bulletin/Repair Instructions
    This program extends the coverage of the front nitrogen oxides (NOx) sensor for twelve months of service, beginning on the date the powertrain control module (PCM) is reprogrammed under emissions recall 21E01. This program oly applies if a front NOx sensor…
  • SSM 50067 Aug 27, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • SSM 50049 Aug 17, 2021 · Service Bulletin/Repair Instructions
    Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincoln Connect or Embe…
  • SSM 50039 Aug 16, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transpor…
  • TSB 21-2175 Jun 2, 2021 · Service Bulletin/Repair Instructions
    Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehic…
Source: NHTSA manufacturer communications files.