Other, diesel, 4x2, built in United States. Owner complaints on file from Jan 7, 2015 to Oct 14, 2015.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 15V-806 | Nov 30, 2015 | Affected vehicles are equipped with a seat belts whose shoulder belt may rest at, or below, the shoulder of the seat occupant | Seat belts | 285 | Repair or modification |
| 15V-771 | Nov 19, 2015 | Affected water heaters have a water and gas valve that may cause the water heater to overheat the water in the hot water supply tap | Equipment | 489 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
REF# 10670754 01/07/15 NVS-216RR DEALER (MHSRV) NOTIFIED IN PERSON, BY PHONE & IN WRITING (EMAIL) MFG FOREST RIVER CONTACTED BY PHONE - MIKE BUKOWSKI 10/16/14 TEST DRIVE: MHSRV ASSURES SEATBELTS CHECKED @ MAKE READY. 10/17/14 PURCHASED MOTORHOME. SEATBELTS NOT FIXED. MHSRV SAID TAKE ON TRIP, WRITE LIST OF REPAIRS, BRING BACK IN FOR REPAIRS MADE ALL AT ONCE. 12/04/2014 RETURNED TO MHSRV FOR REPAIR. SVC ADVISOR SAID MHSRV AWARE OF SEATBELT ISSUE, IT HAD BEEN BROUGHT TO THEIR ATTENTION BY ANOTHER CUSTOMER. 01/21/2015 "REPLY EMAIL' FROM MHSRV WITH DESCRIPTION OF SEATBELT ISSUE: 'D/S & P/S SHOULDER STRAPS DO NOT FULLY RETRACT, SLACK @ FLOOR SHOULDER STRAPS LOOSE AT SHOULDER, NOT PROPERLY POSITIONED AT SHOULDER AREA OF SEAT SHOULDER STRAPS LOOSE @ CHEST STRAPS DO NOT CROSSOVER SHOULDER AND DOWNWARD @ TORSO ' MALE OR FEMALE BODY FRAME SHOULDER STRAPS NOT SAFELY POSITIONED TO HOLD FRONT DRIVER/PASSENGER STATIONARY DURING IMPACT IF ACCIDENT OCCURRED - IMPACT WOULD ALLOW DRIVER/PASSENGER TO BE LOOSELY THROWN AROUND WHILE BUCKLED. POTENTIAL INJURIES: WHIPLASH ' CERVICAL/THORACIC/LUMBAR INJURY SIDE TO SIDE IMPACT ABSORPTION ' HEAD, NECK, SPINAL COLUMN INJURY, ORGAN DAMAGE SHOULDER STRAPS RESTING/TIGHTENING AT STOMACH/PELVIC AREA CAUSES INJURY TO ORGANS/RIBS LOOSE/MISPLACED SHOULDER STRAPS ARE INEFFECTIVE; LAP BELT INSUFFICIENT PROTECTION LOOSE STRAPS WILL CAUSE FORWARD/UPWARD TRAJECTORY OF PASSENGERS TOWARD WINDSHIELD' 09/08/2015 SVC ADVISOR EMAIL: 'RECEIVED AUTHORIZATION FROM THE MANUFACTURER TO RAISE THE SEATBELT HEIGHTS.' 10/08/2015 SVC ADVISOR EMAIL CONFIRMED: '28) SEATBELTS- FOREST RIVER IS CONCERNED ABOUT SAFELY ALTERING THEM AND IS SAYING THEY AREN'T REALLY WILLING TO DO THAT. WE WILL BE SENDING PICTURES OF HOW THEY COME ACROSS SOMEONE. WE DID MEASURE OTHER LEGACY MOTOR HOMES WE HAVE ON OUR LOT AND THEIR SEATBELT MOUNTS ARE AT THE SAME HEIGHT.
NHTSA complaint 10782213TL-THE CONTACT OWNS A 2015 FOREST RIVER LEGACY. THE CONTACT STATED THAT THE FRONT CAPTAIN'S SEAT BELTS FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,283. DJR
NHTSA complaint 10670754Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.