Trailer, Not Applicable, built in United States. Owner complaints on file from Aug 3, 2015 to Oct 16, 2018.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 18V-550 | Aug 21, 2018 | Break-away safety switch may not have been wired to a constant power source, and, as a result, the switch may be inadvertently disconnected from… | Electrical system | 5,847 | Repair or modification |
| 17V-756 | Nov 22, 2017 | These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the… | Equipment | 365,885 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
8 complaints on file, page 1 of 1.
JUNE 8, 2017, WE WERE TRAVELING SOUTHBOUND ON I-15 IN CENTRAL UTAH. WE WERE TRAVELING AT OR NEAR 60 MILES PER HOUR, WHEN THE VINYL ROOF SEPARATED FROM THE TOP FRONT OF OUR TRAILER. WE IMMEDIATELY STOPPED AT THE 1ST OFF RAMP WE COULD SAFELY GET TOO, AND SECURED IT WITH ROPES TO PREVENT ANY HAZARD TO THE PUBLIC. AT THE TIME OF THIS ROOF FAILURE WE HAD LESS THAN 900 MILES OF ACTUAL HIGHWAY USE. IF WE WOULD HAVE CONTINUED ON WITHOUT SEEING THE PROBLEM THE ROOF COULD HAVE BLOWN COMPLETELY OFF, POSSIBLY BLINDING OTHER MOTORISTS, RESULTING IN POSSIBLE DEATH OR INJURY TO THE PUBLIC. THE MANUFACTURER (FOREST RIVER TRAILERS) HAS COMPLETELY DENIED ANY AND ALL RESPONSIBILITY FOR THESE FAILURE. SINCE OUR INCIDENT, WE HAVE SEEN MANY OTHER FOREST RIVER TRAILERS THAT THIS HAS HAPPENED TO. THIS FAULTY PRODUCT HAS THE POTENTIAL OF CAUSING INJURY OR DEATH TO THE TRAVELING PUBLIC. I BELIEVE THAT THE ROOT CAUSE OF THE VINYL ROOF BECOMING DELAMINATED IS DUE TO THE CHEAP PRESSBOARD SUB-ROOF. THE PRESSBOARD HAS A VERY UNEVEN SURFACE, ALLOWING ONLY PORTIONS OF THE STICKY VINYL FABRIC TO ADHERE. THE REASON I AM BRINGING THIS TO YOUR ATTENTION IS TO HOPEFULLY PREVENT ANYONE ON THE PUBLIC HIGHWAYS FROM LOSS OF LIFE DO TO SUCH A POTENTIAL SAFETY HAZARD.
NHTSA complaint 11140755I BOUGHT AN RV 2015 FOR MAJOR RV IN HESPERIA CALIFORNIA FOREST RIVER SALEM TWO WEEKS AFTER I BOUGHT IT THE PAIN STARTED PULLING OFF THE FRONT THEN TRAILER BRAKES KEPT SHORTING IN AND OUT AND THEN QUIT WORKING ALTOGETHER TOOK IT BACK TO MAJOR RV TOLD HIM ABOUT THE PAINT AND TRAILER BRAKES THEY TOLD ME THEY PUT A SWITCH IN THAT FROM WHEREVER MADE THE SWITCH PUT A WIRE IN THE WRONG PLACE BUT THEY WERE CONTACT IN THE FACTORY TO DO THE PAINT I TOLD HIM SUSPENSION IS HITTING THE BOTTOM OF THE TRAILER CAPACITY IS 1300 AND 50 POUNDS WHAT'S THE TRACK 400 POUNDS FROM FRESHWATER ALL THAT'S GREAT NOTHING MUCH IN THE TRAILER AT ALL BUTT IT TOOK A WHOLE YEAR I SAT AROUND THE CORNER FROM THE FOREST RIVER FACTORY FOR 6 MONTHS IN THE TRAILER PARK WAITING FOR THEM TO CALL ME TO FIX MY TRAILER A FEW WEEKS BEFORE THE WARRANTY EXPIRED THEY ASKED ME TO BRING THE TRAILER AND I HAVE A NEWBORN DAUGHTER WHICH WAS NO PROBLEM BY THAT TIME WE WENT THROUGH THE WHOLE PREGNANCY WITH NOT EVEN AN EMAIL BACK TO US I TOOK THE TRAILER AND THEY REPLACE THE SUSPENSION THE FRESHWATER TANK ALL THE DRAINS IN THE TRAILER WENT THROUGH THE ELECTRICAL SYSTEM I HAD TO RENT A ROOM FOR A WEEK $700 WHEN I GOT THERE THE TRAILER WAS NOT EVEN READY THEY HAD PUT BACK ON A DESTROYED TIRE WHEN I HAD A BRAND NEW SPARE ON THE BACK WHICH I REPLACE ON MY WAY TO COLORADO I NOTICED THE TIRES STARTED WOBBLING AGAIN THE TRAILER WAS BECOMING VERY UNSTABLE AND UNCONTROLLABLE
NHTSA complaint 10924681TL* THE CONTACT OWNS A 2015 FOREST RIVER HEMISPHERE (NA). WHILE DRIVING VARIOUS SPEEDS, THE BRAKES FAILED TO RESPOND WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
NHTSA complaint 10919075TL* THE CONTACT OWNS A 2015 FOREST VILLA SALEM VILLA (NA). WHILE THE VEHICLE WAS PARKED, THE AWNING DETACHED FROM THE TRAILER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 09/08/16*LJ *JS
NHTSA complaint 10884959THE SUSPENSION AND AXLES DO NOT ADEQUATELY SUPPORT THE CHASSIS AT THE ADVERTISED CURB WEIGHT OF THE TRAILER, CAUSING THE AXLES TO WARP AND ALL 4 OF THE TIRES TO FAIL. THE ATTACH POINTS TO THE CHASSIS ALSO DISLODGED AND REQUIRE REPLACEMENT.
NHTSA complaint 10884887**ADVISED BY PUBLIC.AFFAIRS@DOT.GOV TO FORWARD TO YOU FOR ACTION** EXTENSIVE MOLD DAMAGE - COMPROMISED STRUCTURAL/SUSPENSION INTEGRITY DUE TO WATER LEAKAGE FINE/RECALL LEVIED AGAINST MANUFACTURER FOREST RIVER (JULY 2015) FOR FAILURE TO COMPLY REPORTING SAFETY ISSUES. WE OWN A FOREST RIVER SALEM CRUISE LITE, BOUGHT NEW AUG 2015, FAULTY CONSTRUCTION/LEAKS SINCE PURCHASE. REPAIR DONE/NOT RESOLVED. BROUGHT IN AGAIN & CURRENTLY WALLS RIPPED OUT & EXTENSIVE MOLD FOUND BY DEALERSHIP. DEALER ADVOCATED FOR FULL REPLACEMENT (TECHNICIAN HAD TO LEAVE UNIT DUE TO MOLD). FOREST RIVER TOWED IT FROM FL TO GOSHEN, IN FACILITY (WALLS RIPPED OUT, 1000+ MILES ON HIGHWAYS IN HIGH WIND/STRUCTURAL INTEGRITY COMPROMISED DUE TO DAMAGE, NOT TO MENTION EXPOSED MOLD). MONITOR ASSIGNED TO NHTSA RULING PLEASE BE ADVISED VEHICLE CURRENTLY AT FACTORY IF THEY'D LIKE TO SEE DAMAGE FIRSTHAND. AS WELL, PLEASE SEE BBB COMPLAINTS OF SAFETY ISSUES NOT BEING HANDLED. WE ASKED THE REP TO ADDRESS SAFETY, HE REPLIED 'WELL, YOU DID BUY OUR BASE MODEL. THAT'S WHAT WE USE TO KEEP OUR PRODUCTION LINE GOING DURING THE SLOW SEASON'. IF THIS ISN'T AN ADMISSION OF GUILT, NOT SURE WHAT IS. IN OTHER WORDS, IF WE BOUGHT A COROLLA (BASE MODEL) VS A CAMRY.. WOULD IT 'SERVE US RIGHT' IF IT HAD SERIOUS SAFETY FLAWS.. WOULD THE NHTSA BE OK WITH THAT COMMENT? WE ARE URGING SOMEONE (OR THE MONITOR ASSIGNED TO THE NHTSA RULING MADE IN JULY 2015) ... PLEASE GO TO THE FACTORY ASAP. PLEASE ADDRESS THESE SERIOUS SAFETY ISSUES THAT CONTINUE. YOUR RULING MAY HAVE 'SHIFTED' FOREST RIVERS PRACTICES, BUT STILL ARE ALLOWING THEM TO PRODUCE SERIOUSLY FLAWED, UNSAFE PRODUCTS. THIS IS 2ND ATTEMPT TO FIX WATER INTRUSION (NOW W/MOLD). WE WANT REFUND/REPLACEMENT, NOT A 'BAND-AID' AS WAS SUGGESTED & FAILED LAST TIME! CAN'T IN GOOD FAITH RE-SELL THIS UNIT WITH HISTORY OF LEAKING / MOLD. UNSAFE TO REMAIN IN! PLEASE HELP!
NHTSA complaint 10821385TL* THE CONTACT OWNS A 2015 FOREST RIVER SALEM. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT ONLY EMITTED WARM AIR, THE CHASSIS TWISTED, THE ELECTRIC JACKS DID NOT FUNCTION, AND SEALS WERE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE AIR CONDITIONER UNIT WAS REPLACED ON FIVE SEPARATE OCCASIONS. THE CHASSIS WAS WELDED BACK INTO POSITION. IN ADDITION, THE FRACTURED SEALS AND ELECTRIC JACKS WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED. THE VIN WAS NOT AVAILABLE.
NHTSA complaint 10786307TL* THE CONTACT OWNS A 2015 FOREST RIVER SALEM FIFTH WHEEL TRAILER. WHILE DRIVING AT 60 MPH, THE RUBBERIZED ROOF SEPARATED FROM THE VEHICLE. THE TRAILER WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE ROOF WAS IMPROPERLY INSTALLED AND IMPROPERLY GLUED TO THE VEHICLE SURFACE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint 10745756Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.