Model year

2017 Forest River Surveyor

Trailer, Not Applicable, built in United States. Owner complaints on file from Nov 26, 2018 to Sep 30, 2019.

Recall campaigns covering this model year3260 vehicles or units across those campaigns
Owner complaints2Close to the median 2017 trailer
Severity index0.02017 trailers average 7.3
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2017 Forest River Surveyor peaked in 2018, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512018120192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2017 Forest River Surveyor name structure

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Structure
1
Suspension
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2017 Forest River Surveyor

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2017 Forest River Surveyor
CampaignFiledSubjectComponentVehiclesRemedy
16V-751Oct 18, 2016Federal Placard installed on the vehicles indicate an incorrect tire and rim combinationEquipment149Label or owner notice
16V-655Sep 13, 2016These vehicles may be equipped with tires and rims that do not match the information listed on the Federal PlacardEquipment39Label or owner notice
16V-547Jul 22, 2016Affected vehicles have a Federal Placard that incorrectly classifies the vehicle as a school busEquipment72Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2017 Forest River Surveyor

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Sep 30, 2019Failure Sep 12, 20198,000 milesPhoenix, MDBody

    THE SPRING HANGERS SEPARATED FROM THE FRAME. IT LOOKS LIKE THE FRAME RUSTED OR WAS NOT BUILT STRONG ENOUGH TO HANDLE THE LOAD. THERE ARE HOLES IN THE FRAME. THE FRAME IS ONLY 3 YEARS OLD. I DON'T KNOW THE DATE IT HAPPENED, BUT NOTICED MY TIRES SIGNIFICANTLY WEARING ON THE OUTSIDE. I WENT TO CHANGE THE TIRE AND SAW THE SPRING HANGER HAD SEPARATED. I WAS 200 MILES FROM HOME AT HICKORY RUN STATE PARK WHEN I NOTICED THE PROBLEM. I HAD TO FIND A MOBILE WELDER TO DO A TEMP FIX AND THEN TOW TO A SHOP FOR A MORE PERMANENT FIX, INCLUDING ADDING (WELDING) A STRONG STEEL PIECE TO THE FACTORY I BEAM FRAME,

    NHTSA complaint 11258970
  2. Filed Nov 26, 2018Failure Aug 16, 2018Everett, WASuspension

    TL* THE CONTACT OWNS A 2017 FOREST RIVER SURVEYOR, MODEL: 247-BHDS BEING TOWED BY A 2011 FORD F-150. THE CONTACT STATED THAT THE SPRING HANGERS FRACTURED FROM THE FRAME OF THE RV, WHICH AFFECTED THE SUSPENSION OF THE TRAVEL TRAILER. THE DEALER (DREAM CHASERS RV OF BURLINGTON, 1946 PARK LN, BURLINGTON, WA 98233, 360-755-3218) INDICATED THAT THE TRAVEL TRAILER WAS OUT OF WARRANTY AND DID NOT PROVIDE ANY GUIDELINES FROM THE MANUFACTURER OR THE FRAME DESIGNER, LIPPERT. THE TRAVEL TRAILER WAS TAKEN TO A CERTIFIED WELDING FACILITY THAT REPLACED THE LEAF SPRINGS AND SPRING HANGERS. THE WELDERS STATED THAT THEY HAD TO REDESIGN THE SUSPENSION OF THE TRAILER WITH A REINFORCEMENT FRAME DUE TO THE FRAME NOT BEING PROPERLY INSTALLED FROM THE FACTORY. THE TRAVEL TRAILER WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST.

    NHTSA complaint 11153942
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

No manufacturer communications on file

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

Source: NHTSA manufacturer communications files.