Trailer, Not Applicable, built in United States. Owner complaints on file from Jan 12, 2021 to Jan 12, 2021.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 20V-767 | Dec 10, 2020 | Federal Placard and Cargo Carrying Capacity (CCC) label may state a lower weight than the actual weight | Equipment | 200 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
THE NEW 2020 FOREST RIVER XLR TOYHAULER WE PURCHASED 16K+ GVWR, WAS SUPPLIED WITH 2017 DOT CODED F RATED TIRES. OBVIOUSLY THIS TRAILER SHOULD HAVE COME WITH "G" RATED TIRES FROM THE FACTORY, BUT THAT IS MOOT FOR THIS COMPLAINT. THE F RATED STERLING SPORT ST TIRES SUPPLIED ON OUR 20 XLR WERE, AS MENTIONED ABOVE, DATED 4017, MEANING 40TH WEEK OF 2017 PRODUCTION. THIS IS UNACCEPTABLE TO SHIP "NEW" TIRES OUT THAT ARE 3 YEARS OLD. THIS WAS NOT AN OLD STOCK TRAILER SITTING ON A LOT, IT WAS PURCHASED JUNE 26, 2020 (THE COVID SUMMER). BEFORE PURCHASING, I CONTACTED FOREST RIVER DIRECTLY TO REQUEST CURRENT DOT CODE TIRES ON THE TRAILER, AS I'M VERY FICKLE ABOUT TIRE WEAR/PRESSURE/AGE. AT THAT TIME THE SALESMAN FOR MY REGION NOTIFIED MY OF THE 1 YEAR UNLIMITED MILEAGE WARRANTY WOULD COVER ME FOR ANY AND ALL CONCERNS RELATED TO THE TIRE/WHEEL COMBO. I WAS NAIVE ENOUGH TO TAKE THAT AT FACE VALUE AND PURCHASE. SIX MONTHS AND 6 DAYS LATER 1/1/2021, JUST 100 MILES AWAY FROM ORLANDO, FL ON INTERSTATE 75 I HAD A TIRE DELAMINATION ON THE FRONT DRIVER'S SIDE AXLE. NOT ONLY DID THIS TIRE BLOW OUT, BUT IT DAMAGED THE SIDE WALL OF THE SECOND TIRE, MEANING I WAS TWO TIRES DOWN, WITH ONE SPARE. AFTER HUNTING DOWN A TIRE PLACE ~50 MILES AWAY WITH A CORRECT SIZE TIRE I WAS ABLE TO LIMP HOME. UPON REACHING OUT TO FOREST RIVER ABOUT THE DAMAGE TO MY CAMPER, INCLUDING A FRAME OUTRIGGER BEING RIPPED FROM THE BODY AND MANGLED, I WAS TOLD THAT ONLY THE TIRE WOULD BE REPLACED AND I WOULD HAVE TO FILE THE REPAIR AS A CLAIM ON MY INSURANCE. ALONG WITH THAT, THE STERLING SPOT ST TIRES WERE NO LONGER BEING PRODUCED AND HAD BEEN REPLACED WITH A DIFFERENT BRAND AND TREAD FROM THE LIONSHEAD BRAND. I EXPECT THIS COMPLAINT WILL DO ME NO GOOD IN CORRECTING MY CAMPER, BUT THIS COMPANY IS A JOKE AND THEIR FAULTY TIRES NEED TO BE TAKEN OFF THE ROAD, WITH CUSTOMERS RIGHTLY COMPENSTATED.
NHTSA complaint 11387652Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.