Complaints over time
Complaints about the 2020 Frazer RAM 5500 Chassis by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 Frazer RAM 5500 Chassis
Other, diesel, 4WD/4-Wheel Drive/4x4, built in Mexico. Owner complaints on file from Apr 11, 2026 to Apr 11, 2026.
Recall campaigns covering this model year176 vehicles or units across those campaigns
Owner complaints1Below the median 2020 other
Severity index0.02020 others average 6.4
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2020 Frazer RAM 5500 Chassis name driver assistance
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2020 Frazer RAM 5500 Chassis
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 20V-313 | May 28, 2020 | Rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of… | Brakes | 76 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 Frazer RAM 5500 Chassis
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Apr 11, 2026Failure Apr 10, 2026Attalla, ALAutomatic emergency braking, Service brakes
They replaced a module. The night I picked up my vehicle from the Dodge dealership in Bessemer, Alabama, after the Door Control Module was replaced, the ABS and traction control lights activated. I called the shop the next morning, and they instructed me to continue driving they should go off. The lights went off briefly, but soon returned, prompting me to contact Fiat Chrysler corporate. When corporate directed me back to the dealership, the shop stated they could not see the vehicle for a significant period. I attempted to take the truck to other repair facilities, but they refused to work on it, stating they would not touch another shop's unresolved electrical issues. Operating a commercial vehicle while the transmission and braking systems receive invalid signals—especially after being told to keep driving and being unable to find a shop willing to fix the dealership's error—presents a severe safety risk. The truck is sending "invalid data" to the transmission, confirming a network communication failure that began exactly when the door module was installed. This conflict causes shorts in the ABS pumps and modules. Other Dodge dealerships will not touch the unresolved electrical problems. I demand that Fiat Chrysler resolve these recurring electrical failures i am spending alot of money repairing something that start after they did work to it. Even after i reported it to them. They have several tickets created for this issue. There was a recall for this same issue on other Ram trucks why it stopped with these i dont know.There are plenty Ram trucks that's dealing with this Abs issue. I have a 2018 Ram 3500 that has the recall but the fix is not available yet.This could be very dangerous.
NHTSA complaint 11730532
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
2 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- LS Brake Mod. May 15, 2020 · Service Bulletin/Repair Instructions
LiquidSpring brake line modification instructions for vehicles affected by LiquidSpring recall notice 20E031. Illustrates required processes for repairing affected vehicle rear braking system. - Recall 20E031 May 15, 2020 · Service Bulletin/Repair Instructions
Notification to affect dealers in regards to LiquidSpring Suspension Recall Notice 20E031. LiquidSpring rear suspension systems are purchased and installed by Braun Industries.
Source: NHTSA manufacturer communications files.