Heavy truck, diesel, 6x4, built in United States. Owner complaints on file from Aug 15, 2012 to Feb 17, 2020.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 20V-214 | Apr 14, 2020 | Rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road | Lighting | 63,175 | Inspection |
| 18V-503 | Jul 31, 2018 | In certain front axle, brake lining, and brake spider combinations, braking may cause high vibrations, resulting in early failure of the tie-rod tube | Steering | 1,256 | Part replacement |
| 17V-810 | Dec 15, 2017 | These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the… | Equipment | 24,860 | Part replacement |
| 17V-761 | Nov 27, 2017 | After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal | Lighting | 438,255 | Repair or modification |
| 15V-616 | Oct 1, 2015 | Affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking… | Trailer hitches | 5,801 | Part replacement |
| 14V-680 | Oct 29, 2014 | Vehicles are not in compliance with the requirements of the Federal Motor Vehicle Safety Standards No. 303, "Fuel System Integrity Of Compressed… | Engine and cooling | 65 | Not stated |
| 14V-080 | Feb 21, 2014 | Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold… | Engine and cooling | 3,258 | Software update |
| 13V-127 | Apr 9, 2013 | In the affected vehicles, when the ignition is off and the door is opened without the parking brake applied, the dashboard does not display the… | Electrical system | 50 | Software update |
| 13V-099 | Mar 18, 2013 | On vehicles configured to have the turn signals operate as Daytime Running Lights (DRLs) and the 'Turn-Tip' turn signal function activated, the… | Electrical system | 52,376 | Software update |
| 12V-601 | Dec 21, 2012 | Maintenance access panel door on the bottom of the APU may dislodge and separate | Equipment | 515 | Part replacement |
| 12V-405 | Aug 16, 2012 | Air tank mounting brackets may develop cracks which can lead to the air tank brackets separating from the frame rail | Equipment | 1,663 | Part replacement |
| 12V-178 | Apr 24, 2012 | Quick release valve cover may not be correctly manufactured, allowing the cover to become separated from the valve body | Brakes | 3,116 | Part replacement |
| 12V-138 | Apr 2, 2012 | These vehicles may be equipped with certain national seat brand driver’s seats | Seats | 5,247 | Part replacement |
| 12V-137 | Apr 2, 2012 | Certain property class 04 (pc04) steering wheel nuts with incompletely formed threads were supplied to dtna in lieu of the specified property… | Steering | 1,046 | Repair or modification |
| 12V-074 | Feb 28, 2012 | Pump to rail high pressure fuel line support system used on these engines is sensitive to assembly torque and may be damaged during service work | Engine and cooling | 103,437 | Part replacement |
| 11V-465 | Sep 8, 2011 | Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation… | Stability and traction control | 4,444 | Software update |
| 11V-330 | Jun 21, 2011 | Bolt attaching a rubber isolator to a support bracket may become loose and back out, potentially contacting an un-fused starter cable and creating… | Electrical system | 48,170 | Repair or modification |
| 11V-289 | May 18, 2011 | During the coupling process on vehicles equipped with pre-modification fontaine ultra lt fifth wheels, it is possible for the driver to partially… | Trailer hitches | 2,342 | Not stated |
| 11V-257 | Apr 26, 2011 | Tubing used to assemble the affected drivelines has a nonconforming seam weld with insufficient bonding of the material | Powertrain | 347 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
17 complaints on file, page 1 of 1.
I,M A DRIVER WITH A CDL DRIVER LICENSE ,IN THE DATE OF CRASH I'M WORKING FOR THIS COMPANY HUL,MC 101946,US DOT 3145531,THE PERSON WHO GIVE ME THIS JOB SAY HE IS THE OWNER AND HE HAVE AN ACTIVE INSURANCE FOR THE VEHICLE,WHEN THE DATE OF THE CRASH ,HE NEVER SAY TO ME THE VEHICLE HAVE SOME PROBLEM WITH BRAKES,THEN THAT HAPPENED,NOW MY DRIVER LICENSE IS SUSPENDED FOR THIS VEHICLE BUT I'M NOT THE OWNER AND I TRY TO CONTACT HIM SEVERAL TIMES AND HE NEVER ANSWER IN FACT HE OWN ME THE JOB ,AND THE INJURIES ,IM SENT MY INSURANCE ALREADY TO THE FLHSMV,BUT STILL SUSPENDED IS MY WAY TO LIVE MY JOB DEPEND OF MY DRIVER LICENSE .
NHTSA complaint 11309638STORAGE ADRESS 979 LINDBERG LN PETALUMA CA
NHTSA complaint 11297153TL* THE CONTACT OWNS A 2012 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT THE HAZARD LIGHTS MALFUNCTIONED, THE WINDSHIELD WIPERS DID NOT WORK, THE ELECTRICAL SYSTEM FAILED, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LOU BROCHORDT FREIGHTLINER (2840 CENTER PORT CIR #102, POMPANO BEACH, FL 33064, (954) 545-1000), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 662,371. *TT *TR
NHTSA complaint 11241759TL* THE CONTACT OWNS A 2012 FREIGHTLINER CASCADIA. WHILE OPERATING THE VEHICLE, FLAMES SUDDENLY APPEARED FROM THE PASSENGER SIDE HEADLIGHT ASSEMBLY. THE DRIVER IMMEDIATELY STOPPED THE VEHICLE AND APPLIED WATER TO EXTINGUISH THE FLAMES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. ALSO, WHILE DRIVING, THE SPEEDOMETER DISPLAYED 12 MPH LESS THAN THE ACTUAL SPEED TRAVELED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THERE WAS A COMPUTER FAILURE. ALSO, THERE WAS AN ENGINE WATER PUMP LEAK THAT PRODUCED WHITE SMOKE. THE INDEPENDENT MECHANIC REPLACED THE GASKET IN THE ENGINE. IN ADDITION, THERE WERE AIR LEAKS IN THE BRAKING SYSTEM AND THE VEHICLE STALLED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 650,000. THE VIN WAS UNKNOWN.
NHTSA complaint 11193880SIGNAL DETECTION AND ACTIVATION MODULE (SAM) VEHICLE WAS STATIONARY ,I DROPED MY TRL IN A DOC DOOR AT AMAZON, THEN I DROVE ABOUT A THOUSAND FEET TO PARK MY TRACTOR IN THE DESIGNATED AREA, AFTER PARKING I CUT THE TRUCK OFF AND AFTER ABOUT 10 MIN I STARTED IT UP THEN ALL OF A SUDDEN THE LITES ON DASHBOARD STARTED BLINKING OFF AND ON MY HEADLITES CAME ON AND MARKER LITES STARTED BLINKING WITHOUT EVER TURNING THEM ON. MY MECHNAIC DID EXTENSIVE SCANNING AND TESTING OF THE ACTIVE FAULT CODES THAT CAME UP (RESULTS ENCLOSED)
NHTSA complaint 11130344CASCADIA 2012 CONSTANTLY IN AND OUT OF SHOP EVERY SINGLE WEEK SINCE I HAVE HAD THIS TRUCK. NOT EVEN 5 MONTHS YET AND ITS BEEN IN THE SHOP AND DEALER EVERY WEEK OR OTHER WEEK WITH THE SAME PROBLEM EVERY SINGLE TIME. REGEN DPF IS NOT COMPLETING AND EVERYTIME I GO TO DEALER THEY CHANGE ONE BOX AGAIN STILL PROBLEM. DEALER CHARGES EVERYTIME WHICH DOESN'T MAKE SENSE BECAUSE THIS IS MANUFACTURES PROBLEM AND I ALWAYS HAVE TO PAY FOR IT.
NHTSA complaint 11074391TL* THE CONTACT OWNS A 2012 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT THERE WAS A PREMATURE FAILURE WITH THE DIESEL PARTICULATE FILTER (DPF) SYSTEM. THE VEHICLE WAS DIAGNOSED BY CAMPBELL FREIGHTLINER (1015 CRANBURY SOUTH RIVER RD, MONROE TOWNSHIP, NJ 08831, (732) 287-1500) AND THE DPF UNIT WAS REPLACED; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS INSPECTED BY MORE THAN ONE MECHANIC AT THE DEALER, BUT THERE WAS NO SOLUTION. THE MANUFACTURER WAS NOTIFIED SEVERAL TIMES AND WAS UNABLE TO PROVIDE A PERMANENT SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint 11074278TL* THE CONTACT OWNS A 2012 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT THE VEHICLE WAS NOT OPERABLE. IN ADDITION, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE CHECK ENGINE AND VARIOUS OTHER WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PREVIOUSLY TAKEN TO AN INDEPENDENT MECHANIC WHERE THE DEF ASSEMBLY NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED AND THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 585,000.
NHTSA complaint 110200435TH WHEEL LOCKING MECHANICAL DOES NOT LOCK WHEN BACKING UP AND COUPLING TO TRAILER
NHTSA complaint 11003818TL* THE CONTACT OWNS A 2012 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE, IT WAS DISCOVERED THAT COOLANT LEAKED FROM THE VEHICLE. UPON INSPECTION, IT WAS DETERMINED THAT THE COOLANT RESERVOIR HAD CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SURGE TANK HAD FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 398,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint 10924605SAME CAB, PROBLEM DASH LIGHTS WENT OFF, LIGHTS OUTSIDE FLASHING WITH VEHICLE MOVING AT 70 MPH TOOK IT TO DEALER THEY REPLACE CAB SAME WHICH COST ME $2635.35 TO REPAIR DEFECTIVE PART DANGEROUS PROBLEM IF HAPPEN AT NIGHT TIME BECAUSE HEAD LIGHTS DON'T WORK I HOPE YOU PEOPLE DO SOMETHING ABOUT IT VERY DANGEROUS PROBLEM TANKS [XXX] FROM CALIFORNIA. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
NHTSA complaint 10903504TL* THE CONTACT OWNS A 2012 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT THERE WAS A BURNING ODOR THAT EMITTED THROUGH THE VENT AND UNDER THE SLEEPER WHERE THERE WAS A STORAGE COMPARTMENT. THE CONTACT NOTICED THAT THE HARNESS WAS BURNED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT DIAGNOSED THAT THE HARNESS NEEDED TO BE REPLACED TO PREVENT AN ELECTRICAL SHORTAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 670,000. UPDATED 08/22/16*LJ THE CONSUMER STATED THERE WAS A RECALL FOR 2016 MODELS FOR THE SAME FAILURE; THEREFORE, THIS VEHICLE SHOULD BE INCLUDED IN THE RECALL. UPDATED 11/30/2017*JS
NHTSA complaint 10881632TL* THE CONTACT OWNS A 2012 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE VEHICLE FAILED TO START INTERMITTENTLY AND ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. THE CONTACT ALSO NOTICED A BURNING ODOR COMING FROM THE DRIVER'S SIDE AIR VENT. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE SAM CHASSIS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 15V127000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 583.
NHTSA complaint 10744176TL* THE CONTACT OWNS A 2012 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT ONCE THE TURN SIGNALS WERE ACTIVATED AND SHUT OFF, THEY WOULD CONTINUE TO BLINK. THE SIGNALS WOULD BLINK FIVE TIMES WHEN THE LEVER WAS BARELY TOUCHED. IN ADDITION, THE DAYTIME RUNNING LAMPS BURNED OUT MULTIPLE TIMES AND WERE REPLACED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V099000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 426,000.
NHTSA complaint 10616901TL* THE CONTACT OWNS A 2012 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT ALL FOUR BATTERIES FAILED. THE CONTACT ALSO MENTIONED THE STARTER PREVIOUSLY FAILED AND THE FAILURE MAY BE RELATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 263,175.
NHTSA complaint 10515647THIS SUMMARY WAS WRITTEN BY ODI'S BOWMAN AFTER PHONE INTERVIEW WITH COMPLAINANT: PRIMARY ALLEGED ISSUE: (1) LIMITED FRONT VISIBILITY DUE TO LIMITED AREA SWEPT BY WIPERS [ODI NOTE: SEE THE PHOTOS IN WHICH THE COMPLAINANT MASKED THE WINDSHIELD WITH NEWSPAPER TO ILLUSTRATE THE COMPROMISED VISIBILITY CLAIM]. MORE SPECIFICALLY, THE COMPLAINANT STATES THAT THE REASON FOR THE RESTRICTED AREA OF VISIBILITY IS CAUSED BY THE SPLIT WINDSHIELD DESIGN AND THAT THE CONDITION IS EXACERBATED BY ACCUMULATION OF HARDENED ROAD SALT, ETC. SPRAY, TYPICAL OF THE ENVIRONMENTAL CONDITIONS EXPERIENCED IN NORTHEASTERN USA WINTER DRIVING; (2) OTHER ISSUES IDENTIFIED BY THE COMPLAINANT: (A) DELAY IN RELEASE OF CRUISE CONTROL ON APPLICATION OF BRAKES; (B) AIR PRESSURE LOSS WHILE DRIVING [ODI NOTE: REPORTEDLY, THE COMPRESSOR MAINTAINS SUFFICIENT ON-BOARD AIR PRESSURE AND VOLUME FOR VEHICLE SYSTEM REQUIREMENTS SUCH AS BRAKING, ETAL]: THE COMPLAINT QUESTIONS WHERE (SPECIFICALLY) THE AIR LOSSES ARE OCCURRING AND WHETHER THE OBSERVED AIR-LOSS COULD INDICATE A CONDITION THAT MAY POSE A FUTURE VEHICLE SAFETY CONCERN; (C) THE SPRAY FROM THE WINDSHIELD COATS THE OUTSIDE REAR MIRRORS LIMITING SIDE AND REAR VISIBILITY. ..UPDATED 09/24/12 *BF
NHTSA complaint 10477581TL* THE CONTACT OWNS A 2012 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT THE REARVIEW MIRROR DID NOT ALLOW HIM TO SEE THE BLIND SPOTS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint 10470757Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.