Complaints over time
Complaints about the 2023 Freightliner Sprinter 1500 by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2023 Freightliner Sprinter 1500
Other, diesel, 4x2, built in United States. Owner complaints on file from Apr 16, 2026 to Apr 16, 2026.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Close to the median 2023 other
Severity index0.02023 others average 9.4
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2023 Freightliner Sprinter 1500 name visibility and wipers
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2023 Freightliner Sprinter 1500
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2023 Freightliner Sprinter 1500
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Apr 16, 2026Failure Apr 16, 20261,500 milesAlbertson, NYRearview mirrors/devices
The contact owns a 2023 Freightliner Sprinter 1500. The contact stated that while driving at an undisclosed speed, the front driver’s and passenger’s side mirrors vibrated abnormally, causing difficulty with seeing objects in the mirrors. The vehicle was taken to a dealer, where it was determined that the front driver’s and passenger’s side mirrors needed to be replaced. The vehicle was repaired. The vehicle was taken back to the dealer; however, the dealer was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 1,500.
NHTSA complaint 11731607
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
72 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- LI28_00-N-079097_1_en Aug 26, 2026 · Service Bulletin/Repair Instructions
Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force distribution AWD, rather force is only applied to the front axle according to ESP calcul… - LI09_41-N-079165_2_en Aug 3, 2026 · Service Bulletin/Repair Instructions
Complaint Low Coolant warning with possible engine misfire caused by a leaking Charge Air Cooler (Intercooler), accompanied by one or more of the following possible fault codes related to the coolant system: P30040B: Component 'Temperature sensor downstream… - LI18_40-N-080867_1_en Aug 5, 2026 · Service Bulletin/Repair Instructions
OM654 Engine Oil Consumption Complaint The customer may report repeated low engine oil level warnings in the instrument cluster. The customer may also state that engine oil must be added between scheduled maintenance intervals. During diagnosis, oil residue… - LI20_10-N-080868_1_en Aug 6, 2026 · Service Bulletin/Repair Instructions
Complaint The coolant warning lamp may be displayed in the instrument cluster. The malfunction indicator lamp (MIL) may also be illuminated. Cause Moisture or corrosion may be present in the connector of the low‑temperature circuit switchover valve (Y97/6) … - LI07_02-N-079573_2_en Aug 5, 2026 · Service Bulletin/Repair Instructions
Oil Leak at Crankcase Near the High-pressure Fuel Pump OM654 Complaint Visible oil leak at the crankcase near the mounting area of the high‑pressure fuel pump on OM654 engines. Cause Oil leakage near the high‑pressure fuel pump may result from insufficient … - LI54_30-N-080701 Jul 1, 2026 · Service Bulletin/Repair Instructions
ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may report that the vehicle did not reach the starting maintenan… - LI33_30-N-080795 Jul 17, 2026 · Service Bulletin/Repair Instructions
Model 907 with all-wheel drive (A4M) – All-wheel drive inoperative Complaint The customer may report one or more of the following: • All-wheel drive is unavailable or inoperative. • Rear wheel slip during acceleration on low-traction surfaces. • Noise from … - 2026070003 Jul 24, 2026 · Service Campaign
An authorized Mercedes-Benz eSprinter dealer will update the drivetrain control unit on the affected vehicles. An authorized Mercedes-Benz Sprinter dealer will update the engine control unit on the affected vehicles. - LI80.20-N-079697 Jun 8, 2026 · Service Bulletin/Repair Instructions
Acoustic Warning or message occurring when a closed sliding door is not recognized Complaint Customer may state the warning message or indicator accompanied by acoustic tone alerting the sliding door is ajar when the door is completely closed Cause There ar… - LI09.41-N-080666 Jun 3, 2026 · Service Bulletin/Repair Instructions
Check engine light with reduced power –P300A6D due to charge air system contamination Complaint The check engine light is activated, accompanied by fault code 'P300A6D The boost pressure is too low', indicating reduced boost pressure. Cause Charge air syst… - LI05.30-N-080518 Jun 3, 2026 · Service Bulletin/Repair Instructions
OM654 Extended engine crank or starting concerns and/or poor running characteristics Complaint One or more of the following may be reported: • Extended crank or hard start • Rough idle or misfire like condition • Engine stalls during low-speed maneuvering C… - LI00.20-N-080626 Jun 2, 2026 · Service Bulletin/Repair Instructions
Complaint ASSYST values in XENTRY actual values and workshop menu of instrument cluster are implausibly excessive. Infor-mation: According to ASSYST values in XENTRY Diagnosis and the instrument cluster workshop menu, a larger jump (for example 20,000 km … - LI47_00-N-069565 Jun 16, 2026 · Service Bulletin/Repair Instructions
Fuel Level Unchanged After Refueling Complaint The customer reports that the fuel gauge shows inaccurate readings or remains unchanged after refueling. Cause A. The Fuel Supply Control Unit (FSCU) fails to detect a refueling event B. The Fuel Level Sensor p… - LI14.20-N-073867 Jun 15, 2026 · Service Bulletin/Repair Instructions
Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in tab… - LI09.40-N-079144 Jun 3, 2026 · Service Bulletin/Repair Instructions
Complaint The check engine light is activated, accompanied by one or more of the following fault codes related to the Boost Pressure Positioner: • P300A6D The boost pressure is too low. Charge Air Cooler. • P300974 Component 'Boost pressure positioner' has… - LI09_40-N-079144 Jun 29, 2026 · Service Bulletin/Repair Instructions
Complaint The check engine light is activated, accompanied by one or more of the following fault codes related to the Boost Pressure Positioner: • P300A6D The boost pressure is too low. Charge Air Cooler. • P300974 Component 'Boost pressure positioner' has… - LI07.16-N-080732 Jun 18, 2026 · Service Bulletin/Repair Instructions
Complaint The customer reports that the engine cranks but does not start, or only starts after extended cranking. A check engine light may be present, and fault codes P300616 (The fuel pressure in the system is too low) and/or P300617 (The fuel pressure i… - LI07.16-N-080731 Jun 18, 2026 · Service Bulletin/Repair Instructions
Complaint The customer reports an exhaust odor from the engine compartment, potentially accompanied by a check engine light and/or engine misfire. Cause The injector hold-down may fracture due to material-related factors, allowing the injector to lift from … - LI49.20-N-078466_4 May 8, 2026 · Service Bulletin/Repair Instructions
Check engine light with fault code P3005CA in MRD1 (CDI) Complaint The check engine light is on, with a possiblility in a reduction of power and the presence of soot in the exhaust system. Fault code P3005CA: The diesel particulate filter efficiency is insu… - LI35.00-N-080267_1 May 26, 2026 · Service Bulletin/Repair Instructions
Sprinter 907 - Rear Axle Noise Diagnosis Best Practices Complaint Various noises from area of rear axle while driving Cause A: Howling Noises The high‑frequency howling noise is caused by the normal meshing behavior of the rear axle gear set, consisting of … - LI91-18-N-080032 Apr 9, 2026 · Service Bulletin/Repair Instructions
Complaint Crease formation on genuine leather seat covers in vehicles with low mileage Cause • objects left on the seats for extended periods of time (pressure marks) • objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle) • ligh… - LI4700N069565 Apr 29, 2026 · Service Bulletin/Repair Instructions
Complaint The customer reports that the fuel gauge shows inaccurate readings or remains unchanged after refueling. Cause A. The Fuel Supply Control Unit (FSCU) fails to detect a refueling event. B. The Fuel Level Sensor provides incorrect readings. - LI49-20-N-080376 Mar 23, 2026 · Service Bulletin/Repair Instructions
The check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to AdBlue quality or concentration. Complaint Customer reports an illuminated check engine light and or an AdBlue system warning indicating AdBlue quality … - LI49-20-N-078838 Mar 23, 2026 · Service Bulletin/Repair Instructions
Check engine light or Adblue warning with fault codes P206B31, P203B31, or P300494 present in AdBlue (SCR) control unit (N118/5) Complaint The check engine light or AdBlue warning is activated, accompanied by one or more of the following fault codes related… - LI49-20-N-075995 Mar 23, 2026 · Service Bulletin/Repair Instructions
Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset with fault code P13DF00 or P300685 Complaint SCR or AdBlue warning message cannot be reset. All fault codes in the AdBlue (SCR) control unit have been processed and corrected, howev… - Differential Pressure Feb 26, 2026 · Warranty Program/Extension
In our continuing efforts to assure the proper performance of our products and to ensure the satisfaction of our customers, the warranty for the low pressure EGR differential pressure sensor in the vehicles listed below has been extended from 5 years/100,00… - LI5410N080207 Feb 20, 2026 · Service Bulletin/Repair Instructions
Xentry Battery Tester results do not match with workshop Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to … - LI4920N078838 Feb 24, 2026 · Service Bulletin/Repair Instructions
Check engine light or Adblue warning with fault codes P206B31, P203B31, or P300494 present in AdBlue (SCR) control unit (N118/5) Complaint The check engine light or AdBlue warning is activated, accompanied by one or more of the following fault codes related… - LI4920N075995 Feb 24, 2026 · Service Bulletin/Repair Instructions
Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset with fault code P13DF00 or P300685 Complaint Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset. Information: All fault codes in the AdBlue® (SCR) control u… - LI49.20-N-080011 Jan 14, 2026 · Service Bulletin/Repair Instructions
Complaint The check engine light is on, with a possibility in a reduction of power, with no soot present in the exhaust system. Fault codes: P300E5F The fill level of the diesel particulate filter is too high. (Early warning) P300E5E The fill level of the d… - LI49.20-N-075995 Jan 15, 2026 · Service Bulletin/Repair Instructions
Complaint Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset. Information: All fault codes in the AdBlue® (SCR) control unit have been processed and corrected; however, fault codes P13DF00 and P300685 remain active and stored in the… - LI14.30-N-075882 Jan 23, 2026 · Service Bulletin/Repair Instructions
Complaint Check engine warning light is active. The following fault codes may be present in the engine control unit: • P3007F1 Leak detected in the intake air system or • P3007F2 Mass air flow malfunction in the intake air system (cylinder bank 1) or • P300… - LI14.20-N-073867 Jan 16, 2026 · Service Bulletin/Repair Instructions
EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) – OM642, Sprinter 906/907 Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with p… - LI88.30-N-078036_2 Nov 13, 2025 · Service Bulletin/Repair Instructions
Electric Step will not extend/inoperative Complaint T57 Electric step inop with warning on cluster. Cause Possible damage to end position sensors. Remedy Please remove lower panel on step and inspect for damage to end position sensors. If no damage is found… - LI54.21-N-069524_7 Nov 12, 2025 · Service Bulletin/Repair Instructions
Diverse messages in the instrument cluster, vehicle will not start, gears cannot be engaged Complaint Vehicle cannot be started, various messages in instrument cluster, gears cannot be engaged, ignition cannot be switched on, central locking has malfunction… - LI49.00-N-080010 Nov 22, 2025 · Service Bulletin/Repair Instructions
Exhaust Gas Flap Noise Complaint Customers may report a high-pitched squealing or squeaking noise originating from the exhaust system, specifically near the exhaust gas flap. Cause The noise occurs during actuation of the exhaust gas flap. Internal movement… - LI49.20-N-078466 Oct 22, 2025 · Service Bulletin/Repair Instructions
Check engine light with fault code P3005CA in MRD1 (CDI) Complaint: The check engine light is on, with a possiblility in a reduction of power and the presence of soot in the exhaust system. Fault code P3005CA: The diesel particulate filter efficiency is ins… - LI54.30-N-079757 Sep 26, 2025 · Service Bulletin/Repair Instructions
Engine Oil Level Cannot Be Checked via Instrument Cluster Service Menu Complaint Sometimes the engine oil level cannot be determined using the instrument cluster's service menu. The following mes- sages may be displayed: •Engine oil level currently inopera… - LI27.19-N-079793 Sep 16, 2025 · Service Bulletin/Repair Instructions
Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy For vehicles with 722.9 transmission: Ensure LI54… - LI01.40-N-077649 Sep 10, 2025 · Service Bulletin/Repair Instructions
Oil Leak at Vibration Damper Area Complaint Oil leakage observed near the vibration damper, traced to a faulty radial shaft sealing ring at the front crankshaft flange. (see photo in attachment) Cause The sealing lip of the radial shaft sealing ring has wo… - LI01.10-N-079275 Sep 26, 2025 · Service Bulletin/Repair Instructions
Internal Diesel Engine Damage or Oil Sludge Formation Complaint Customer reports that the vehicle will not start, is difficult to start, or is making unusual noises. Inspection Findings: Upon inspection, engine bearings—including crankshaft, connection rod… - LI07.02-N-079573 Jul 25, 2025 · Service Bulletin/Repair Instructions
Oil Leak at Crankcase Near the High-pressure Fuel Pump OM654 Complaint: Visible oil leak at the crankcase near the mounting area of the high-pressure fuel pump on OM654 engines. Cause: The shaft seal (radial sealing ring) at the high-pressure fuel pump is n… - LI49.20-N-079157_6 Jun 24, 2025 · Service Bulletin/Repair Instructions
Complaint The check engine light is activated, accompanied by one or more of the following fault codes related to the Adblue System: •P20F409: The Adblue consumption is too low. There is a component fault. •P202E84: The Adblue metering valve 1 (Motor side… - LI47.70-N-079422_1 Jun 12, 2025 · Service Bulletin/Repair Instructions
HV battery is not charging to its full capacity with restricted maximum SoC Complaint The vehicle's HV battery is not charging to its full capacity, with the maximum State of Charge (SoC) being restricted to a specific percentage. Cause The State of Charge … - LI14.30-N-075882_6 Jun 20, 2025 · Service Bulletin/Repair Instructions
Check engine light active - Fault P3007F1, P3007F2, P300CA8, or P300CA9 present in CDI control unit Complaint Check engine warning light active. The following fault codes may be present in the engine control unit: • P3007F1 Leak detected in intake air syste… - LI14.20-N-079253_3 Jun 16, 2025 · Service Bulletin/Repair Instructions
Check engine light with fault code P300E55 with H12 Complaint The check engine light is activated, accompanied by the following fault code related to the Exhaust gas recirculation cooler (low pressure): •P300E55 The efficiency of component 'Exhaust gas re… - LI01.10-N-079275_1 Jun 6, 2025 · Service Bulletin/Repair Instructions
Internal Diesel Engine Damage or Oil Sludge Formation Complaint Customer reports that the vehicle will not start, is difficult to start, or is making unusual noises. Inspection Findings: Upon inspection, engine bearings—including crankshaft, connection ro… - LI49.20-N-079157 May 19, 2025 · Service Bulletin/Repair Instructions
Complaint The check engine light is activated, accompanied by one or more of the following fault codes related to the Adblue System: •P20F409: The Adblue consumption is too low. There is a component fault. •P202E84: The Adblue metering valve 1 (Motor side)… - LI14.20-N-079253 May 19, 2025 · Service Bulletin/Repair Instructions
Complaint The check engine light is activated, accompanied by the following fault code related to the Exhaust gas recirculation cooler (low pressure): •P300E55 The efficiency of component 'Exhaust gas recirculation cooler (low pressure)' is not sufficien… - LI14.20-N-073867 May 9, 2025 · Service Bulletin/Repair Instructions
Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in tabl… - LI49.20-N-079157 Apr 17, 2025 · Service Bulletin/Repair Instructions
Check engine light with possible Adblue warning with fault code P20F409 or P202E84 Complaint The check engine light is activated, accompanied by one or more of the following fault codes related to the Adblue System: •P20F409: The Adblue consumption is too … - LI14.20-N-073867 Apr 25, 2025 · Service Bulletin/Repair Instructions
EGR Valve Diagnosis and Cleaning Procedure using TUNAP 926® on 906, 907 Sprinter with OM642 Diesel Engine Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve s… - LI09.41-N-079165_1 Apr 21, 2025 · Service Bulletin/Repair Instructions
Low Coolant Warning, Potential Misfire, and Absence of External Coolant Leaks Complaint Low Coolant warning with possible engine misfire caused by a leaking Charge Air Cooler (Intercooler), accompanied by one or more of the following possible fault codes r… - LI09.40-N-079144_4 Apr 25, 2025 · Service Bulletin/Repair Instructions
Check engine light with reduced power with fault codes P300A6D, P300974, P300DFB, or P300DE8 Complaint: The check engine light is activated, accompanied by one or more of the following fault codes related to the Boost Pressure Positioner: • P300A6D The boos… - LI01.20-N-079115_1 Apr 3, 2025 · Service Bulletin/Repair Instructions
Check engine light illuminated - Fault code current P04D-B79 The crankcase ventilation system is interrupted. Complaint: Check engine light on. Fault code P04DB79 is current in the engine control module (N3/10). Cause: Open circuit or high resistance to cra… - LI82.35-N-078930 Mar 10, 2025 · Service Bulletin/Repair Instructions
Warning Lamp "Washer Fluid Empty" Yet Reservoir Is Not Empty Complaint: Warning lamp "washer fluid empty", even thought the washer fluid reservoir is full Cause: Insufficient electrical conductivity of the washer fluid, as the washer fluid was mixed with d… - LI49.20-N-078838 Mar 18, 2025 · Service Bulletin/Repair Instructions
Check engine light or Adblue warning with fault codes P206B31, P203B31, or P300494 when outside temperatures are below 32 degrees Fahrenheit. SCR Gen4 (KP7) Complaint: The check engine light or AdBlue warning is activated, accompanied by one or more of the … - LI49.20-N-075995 Mar 6, 2025 · Service Bulletin/Repair Instructions
Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset with fault code P13DF00 or P300685 Complaint: Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset. Information: All fault codes in the AdBlue® (SCR) control … - LI47.10-N-079010 Mar 10, 2025 · Service Bulletin/Repair Instructions
Procedure for When Diesel Fuel Tank is Filled with Incorrect Fuel Type Complaint: Procedure for When Diesel Fuel Tank is Filled with Incorrect Fuel Type (e.g., gasoline, water, biodiesel, AdBlue/DEF) Cause: The incorrect fuel type, such as gasoline, water, … - LI14.20-N-073867 Mar 10, 2025 · Service Bulletin/Repair Instructions
EGR Valve Diagnosis and Cleaning Procedure Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list …
Source: NHTSA manufacturer communications files.