Complaints over time
Complaints about the 2016 Freightliner XC-R peaked in 2017, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2016 Freightliner XC-R
Other, diesel, 6x2. Owner complaints on file from Sep 10, 2017 to Sep 10, 2017.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Close to the median 2016 other
Severity index100.02016 others average 9.6
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2016 Freightliner XC-R name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2016 Freightliner XC-R
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2016 Freightliner XC-R
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Sep 10, 2017Failure Aug 9, 201719,000 milesMazama, WAElectrical systemFire
ON AUGUST 9TH, 2017 WE EXPERIENCED AN ENGINE FIRE UPON STARTING OUR 2016 NEWMAR DUTCHSTAR MOTORHOME. ON SEPTEMBER 7TH, 2017 THE FIRE INVESTIGATORS REPRESENTING NATIONAL INTERSTATE INSURANCE COMPANY, NEWMAR CORPORATION, FREIGHTLINER CUSTOM CHASSIS CORPORATION AND CUMMINS ENGINE DID THEIR INVESTIGATION WHICH MY HUSBAND ATTENDED. ALL PRESENT CONCURRED THAT THE CAUSE OF THE FIRE MATCHED WHAT WAS DESCRIBED IN NEWMAR RECALL 16V809 (FREIGHTLINER IMPROPERLY ROUTED THE POWER STEERING HOSE TOO CLOSE TO THE STARTER SO THAT IT RUBS ON THE STARTER LUG. THE ABRASION RESULTS IN A SHORT CIRCUIT, AN ELECTRICAL ARC, AND A POWER STEERING FLUID LEAK RESULTING IN A FIRE THAT ALSO BURNS THROUGH THE DIESEL FUEL LINE FURTHER FUELING THE FIRE.) THIS RECALL DID NOT INCLUDE THE THE MANUFACTURE DATE OF OUR MOTORHOME AND THEREFORE WE HAD NO KNOWLEDGE OF THIS RECALL. OUR COACH WAS MANUFACTURED IN THE SUMMER OF 2015 AND THE RECALL MANUFACTURE START DATE WAS JANUARY 2016. IF WE HAD BEEN PART OF THE RECALL OUR LIVES AND PROPERTY WOULD NOT HAVE BEEN PUT AT RISK! THE RECKLESS DISREGARD FOR THE SAFETY OF COACH OWNERS, DEMONSTRATED BY NEWMAR AND FREIGHTLINER, BY NOT INCLUDING OUR COACH IN THIS RECALL IS UNCONSCIONABLE. THIS IS A VERY DANGEROUS SITUATION FOR OTHER INDIVIDUALS THAT HAVE COACHES WITH THIS FREIGHTLINER CHASSIS. IF THIS FIRE OCCURRED WHILE WE WERE DRIVING DOWN THE ROAD MY HUSBAND AND I MAY HAVE BEEN KILLED IN ADDITION TO OTHER PEOPLE ON THE ROAD AROUND US.
NHTSA complaint 11022499
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.