By year
Owner complaints about General Coach vehicles peaked at 1 in 2003
Owner complaints filed with NHTSA, 2003 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
General Coach
The complete NHTSA record for General Coach vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most General Coach recalls are filed by General Coach America, part of General Coach.
Owner complaints in the last five years02 on file in all, across 17 models
Recall campaigns110 in five years
Severity index0.0Crash, fire, injury or death per 100 complaints
Investigations22 service bulletins
Components
Electrical system draws the most owner complaints about General Coach vehicles, 50% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The Citation has the most complaints of any General Coach model
Every General Coach model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Citation | 2001 to 2008 | 1 | 0.0 | 7 | 0 |
| Prestige | 2006 to 2008 | 1 | 0.0 | 3 | 0 |
| Travel Trailer | 1987 to 1995 | 0 | None | 9 | 0 |
| M1035 | 2002 to 2005 | 0 | None | 8 | 0 |
| M1030L | 2002 to 2005 | 0 | None | 6 | 0 |
| M1035L | 2002 to 2005 | 0 | None | 6 | 0 |
| M1030 | 2002 to 2005 | 0 | None | 5 | 0 |
| Citation Supreme | 2001 to 2004 | 0 | None | 4 | 0 |
| Corsair | 2000 to 2003 | 0 | None | 4 | 1 |
| Citation Resort | 2006 to 2008 | 0 | None | 3 | 0 |
| ELF | 1997 to 1999 | 0 | None | 3 | 0 |
| Lotran | 1997 to 1999 | 0 | None | 3 | 0 |
| ABC - M1235 | 2010 to 2011 | 0 | None | 2 | 0 |
| Ic-Lc | 2009 to 2010 | 0 | None | 2 | 0 |
| Lo-Trans | 2005 to 2006 | 0 | None | 2 | 0 |
| Corsair Excella | 2000 | 0 | None | 1 | 0 |
| Ez-Trans | 2007 to 2010 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a General Coach product
- 10V-647 Dec 21, 2010
Weld around the igen3 steering shaft tube that secures the spline tube to the intermediate tube may be mislocated (i.e., not fully over the seam…
Steering · 12 vehicles - 10V-062 Feb 25, 2010
When the buses are used in a severe duty application, such as buses in heavy transit use, there can be overheating of the brakes
Brakes · 66 vehicles - 08V-256 Jun 5, 2008
Fatigue failure in the section of the cooling unit which contains the refrigerant could allow the liquid solution to slowly leak
Equipment · 1 vehicles - 07V-318 Jul 2, 2007
On certain travel and park trailers, the gross axle weight rating (gawr) on the federal certification label is incorrect
Equipment · 19 vehicles - 04V-599 Dec 23, 2004
Certain buses fail to conform to the requirements of federal motor vehicle safety standard no. 217, 'bus emergency exits and window retention and…
Equipment · 111 vehicles - 04V-521 Nov 2, 2004
On certain buses equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment
Adaptive equipment · 231 vehicles - 04V-275 Jun 7, 2004
Certain buses involved in this campaign fail to comply with the requirements of federal motor vehicle safety standard no. 210, "seat belt assembly…
Seats · 90 vehicles - 03V-451 Nov 12, 2003
On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel
Equipment · 21 vehicles - 03V-450 Nov 12, 2003
On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel
Equipment · 371 vehicles - 02V-276-009 Dec 2, 2002
Certain travel trailers and fifth wheel trailers equipped with norcold refrigerator cooling units
Equipment · 54k vehicles
Source: NHTSA ODI recalls file.