Model year

2023 Genesis Supreme 37CRXL

Trailer, Not Applicable, built in United States. Owner complaints on file from Oct 23, 2023 to Oct 23, 2023.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Close to the median 2023 trailer
Severity index0.02023 trailers average 5.4
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2023 Genesis Supreme 37CRXL peaked in 2023, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.75120231202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2023 Genesis Supreme 37CRXL name brakes

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Brakes
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2023 Genesis Supreme 37CRXL

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2023 Genesis Supreme 37CRXL

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Oct 23, 2023Failure Oct 9, 2023Escondido, CAService brakes

    While towing the listed trailer (2023 Genesis Supreme 37CRXL 5th Wheel) on the freeway at approximately 55 MPH, traffic began to slow in front of me. I applied the brakes in my tow vehicle and noticed the brakes in the trailer were not effective and the trailer was pushing the truck. Thankfully a collision did not occur as I had left adequate space to stop the truck and trailer. Upon inspection of the brakes on all three axles of the trailer, I discovered the following. These brakes are electrically operated drum style brakes. The backside of the drum contains the inner bearing and has a grease seal. The grease seal on all 6 brakes (left and right of the 3 axles) had failed and allowed the brakes to become coated with grease. The entire spindle was coated in grease with a large amount of grease coming out of the front where the spindle nut would be located. This leads me to believe the manufacturer is using the zerk fitting on the front of the axle spindle to completely fill the bearing cavity with grease and causing the seals to fail.

    NHTSA complaint 11551306
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

No manufacturer communications on file

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

Source: NHTSA manufacturer communications files.