Complaints about the 2023 Genesis Supreme 37CRXL peaked in 2023, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Trailer, Not Applicable, built in United States. Owner complaints on file from Oct 23, 2023 to Oct 23, 2023.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
While towing the listed trailer (2023 Genesis Supreme 37CRXL 5th Wheel) on the freeway at approximately 55 MPH, traffic began to slow in front of me. I applied the brakes in my tow vehicle and noticed the brakes in the trailer were not effective and the trailer was pushing the truck. Thankfully a collision did not occur as I had left adequate space to stop the truck and trailer. Upon inspection of the brakes on all three axles of the trailer, I discovered the following. These brakes are electrically operated drum style brakes. The backside of the drum contains the inner bearing and has a grease seal. The grease seal on all 6 brakes (left and right of the 3 axles) had failed and allowed the brakes to become coated with grease. The entire spindle was coated in grease with a large amount of grease coming out of the front where the spindle nut would be located. This leads me to believe the manufacturer is using the zerk fitting on the front of the axle spindle to completely fill the bearing cavity with grease and causing the seals to fail.
NHTSA complaint 11551306Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.