Complaints over time
Complaints about the 2025 Genesis G80 peaked in 2025, with 3 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2025 Genesis G80
Sedan, gasoline, built in South Korea. Owner complaints on file from May 14, 2025 to Nov 22, 2025.
Recall campaigns covering this model year2179k vehicles or units across those campaigns
Owner complaints3Close to the median 2025 sedan
Severity index0.02025 sedans average 15.7
First 24 months3Complaints in its first two years
Components
33% of complaints about the 2025 Genesis G80 name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2025 Genesis G80
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-229 | Apr 10, 2026 | Fuel may leak at the pipe connection between the fuel pipe and fuel rail | Fuel system | 94,760 | Part replacement |
| 26V-019 | Jan 16, 2026 | Due to a software error, the instrument panel display may fail | Electrical system | 83,877 | Software update |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2025 Genesis G80
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed Nov 22, 2025Failure Oct 14, 2025Midland park, NJVehicle speed control
On Oct 14, 2025 I was traveling on route 287 north in cruise control set at 67 mph. Suddenly the dashboard screen went black and the car floored itself. The gas pedal went to the floor. It took a few seconds to realize what was going on. When the dashboard lit back up I was going over 100 mph. I quickly applied the brakes which disengaged it. It never happened again. The car is currently at the dealership but they could not reproduce the problem. They said it did not throw a code either. I felt it was important to report this so I am.
NHTSA complaint 11700956 - Filed Oct 5, 2025Failure Sep 30, 2025East Brunswick, NJWarnings, Warning
Driver attention warning "consider taking a break" too sensitive, too frequent and too random, happens every 7-15 minutes with loud beeps. Very annoying and distracting, and the feature cannot be turned off.
NHTSA complaint 11691447 - Filed May 14, 2025Failure May 13, 2025Lafayette, LAElectrical system
The entire instrument panel/cluster went out while driving. It did come back on after going totally black. We had no ability to see speed, fuel, or any cameras. This happened yesterday, May 13, 2025. We are trying to get an appointment at the dealership to address it. There does not appear to be any error codes recorded by the vehicle for this event, according to the app. It appears that this problem is the same as an existing recall for G80 vehicles through 2024. Genesis and NHTSA needs to add 2025 models to this recall (026G)
NHTSA complaint 11660904
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
31 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 26-DS-001G TSB Sep 9, 2026 · Service Bulletin/Repair Instructions
Some GV70 (JK1, JK1A), GV80 (JX1) and G80 (RG3) vehicles may have a hum or whine noise condition from the rear differential at certain speeds. This bulletin describes the procedure to inspect the vehicle for the hum or whine noise and, if necessary, to tigh… - L05G EM Jun 17, 2026 · Warranty Program/Extension
Your vehicle may exhibit battery drain due to the Central Control Panel (CCP) not entering sleep mode. At Genesis, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, Genesis is conducting a campaig… - 26-HA-002G TSB Jun 10, 2026 · Service Bulletin/Repair Instructions
Some Genesis vehicles (listed below) equipped with Lambda-III 3.5T-GDI engines may exhibit reduced heater performance due to engine coolant deposits clogging the heater core. This bulletin provides instructions to verify the concern and to replace the front… - 26-GI-002G TSB May 27, 2026 · Service Bulletin/Repair Instructions
This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 1st Na… - DTN DL Apr 10, 2026 · Other
The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not su… - DTN DCS Apr 10, 2026 · Other
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been i… - 26-01-035G DCS Apr 10, 2026 · Service Campaign
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services (CCS) functions. This may be due to an occasional disconnection on Verizon's communication network. Technical Service Bulletin (TSB) 26-01-035G p… - 26-01-035G TSB Apr 10, 2026 · Service Campaign
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services (CCS) functions. This may be due to an occasional disconnection on Verizon’s communication network. Follow the procedures in this bulletin to ver… - 26-AD-001G Mar 10, 2026 · Service Bulletin/Repair Instructions
Some 2020MY and newer vehicles equipped with a front view camera may illuminate certain warning lights and trigger DTC C272246 fault code for the front camera. In the following cases, the front camera auto-calibration range may be exceeded while driving: • … - 26-01-012G TSB Jan 30, 2026 · Service Campaign
Certain G80 (RG3) vehicles may exhibit a Data Communication Unit (DCU) software error due to the internal timer initialization logic not being implemented. The DCU module may shut down telematics services after one year. This bulletin provides instructions … - 25-01-090G DCS Dec 16, 2025 · Service Campaign
Certain G80 (RG3) and GV80 (JX1) vehicles may exhibit battery drain due to the Central Control Panel (CCP) not entering sleep mode. This occurs when a communication error causes the touch-module control IC and MCU to repeatedly reinitialize, preventing the … - 25-01-090G TSB Jan 16, 2026 · Service Campaign
Certain G80 (RG3) and GV80 (JX1) vehicles may exhibit battery drain due to the Central Control Panel (CCP) not entering sleep mode. This occurs when a communication error causes the touch-module control IC and MCU to repeatedly reinitialize, preventing the … - 25-BD-012H TSB Nov 6, 2025 · Service Bulletin/Repair Instructions
This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. … - 25-BE-020G TSB Sep 30, 2025 · Service Bulletin/Repair Instructions
This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system as described in this TSB. - 25-ST-001G TSB Sep 24, 2025 · Service Bulletin/Repair Instructions
Some vehicles may exhibit a rubbing type noise when turning the steering wheel. Follow the procedure in this TSB to inspect the source of the noise and, if necessary, replace the Steering Shaft Dust Cover. - GCE25-92-E140 TSB Sep 6, 2025 · Service Campaign
This bulletin provides information related to the DCU (DATA CONNECTIVITY UNIT) software enhancement (OTA) for RG3 PE vehicles in Puerto Rico. - 25-01-057G TSB Aug 28, 2025 · Service Campaign
Certain G80 (RG3) vehicles may exhibit a Data Communication Unit (DCU) software error due to the internal timer initialization logic not being implemented. The DCU module may shut down telematics services after one year. This bulletin provides instructions … - 25-BE-014G TSB Jun 18, 2025 · Service Bulletin/Repair Instructions
Certain G80 (RG3) and G80 Electrified (RG3 EV) vehicles may have an inoperable horn due to an exposure to moisture from the horizontal mounting position. This bulletin provides instructions to replace and vertically mount the horns and add a LH extension ca… - 25-BD-001G-1 TSB May 30, 2025 · Service Bulletin/Repair Instructions
This bulletin provides repair information for the dark chrome trim when stains are present. Some stains may occur from hard water or cleaning chemicals used during a car wash. Follow the procedures below to replace the affected dark chrome moldings. - 25-01-018G-1 TSB May 8, 2025 · Service Campaign
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services (CCS) functions. This may be due to an occasional disconnection on Verizon’s communication network. Follow the procedures in this bulletin to ver… - 25-GI-009G Apr 29, 2025 · Service Bulletin/Repair Instructions
Certain Genesis vehicles may experience an inoperable horn from moisture or carbonization at the contact point. This bulletin provides a guide to inspect and replace the horns. - 25-01-019G-1 DN Apr 24, 2025 · Service Campaign
Certain G80 (RG3) and G90 (RS4) vehicles equipped with the 2.5T-GDI Theta III or 3.5T-GDI Lambda III engine may exhibit reduced air conditioning performance due to chemical damage to the suction and discharge seal washers caused by foreign substances. - 25-01-019G-1 TSB Apr 24, 2025 · Service Campaign
Certain G80 (RG3) and G90 (RS4) vehicles equipped with the 2.5T-GDI Theta III or 3.5T-GDI Lambda III engine may exhibit reduced air conditioning performance due to chemical damage to the suction and discharge seal washers caused by foreign substances. This … - 25-GI-007G TSB Apr 23, 2025 · Service Bulletin/Repair Instructions
This bulletin provides a diagnostic and inspection procedure for addressing parking camera error conditions for G80 (RG3), GV70 (JK1/JK1A), and GV80 (JX1) vehicles. Follow the information in this TSB on the symptoms, causes, and associated diagnostic steps … - 25-01-019G OL Mar 17, 2025 · Service Campaign
Genesis has become aware that some vehicles may exhibit reduced air conditioning performance. - 25-01-011H EM Mar 13, 2025 · Service Campaign
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services (CCS) functions. This may be due to an occasional disconnection on Verizon’s communication network. - 25-01-019G TSB Feb 28, 2025 · Service Campaign
Certain G80 (RG3) and G90 (RS4) vehicles equipped with the 2.5T-GDI Theta III or 3.5T-GDI Lambda III engine may exhibit reduced air conditioning performance due to chemical damage to the suction and discharge seal washers caused by foreign substances. This … - 25-01-018G TSB Feb 28, 2025 · Service Campaign
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services (CCS) functions. This may be due to an occasional disconnection on Verizon’s communication network. Follow the procedures in this bulletin to ver… - 25-BE-003G DN Feb 22, 2025 · Service Bulletin/Repair Instructions
Genesis Motor America has noted that several vehicles were impacted by a telecommunications outage that occurred on Sunday, February 9th , resulting in the potential loss of connectivity or interruptions when attempting to use Connected Car Services functio… - 25-BE-003G TSB Feb 14, 2025 · Service Bulletin/Repair Instructions
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Service (CCS) functions. This may be due to an occasional disconnection on Verizon’s communication network. Follow the procedures in this bulletin to rese… - 25-BD-001G TSB Jan 28, 2025 · Service Bulletin/Repair Instructions
This procedure provides repair information for the dark chrome trim when stains are present. Some stains may occur from hard water or cleaning chemicals used during a car wash. Follow the procedures below to replace the affected dark chrome moldings.
Source: NHTSA manufacturer communications files.