Complaints over time
Complaints about the 2024 Genesis G90 peaked in 2025, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2024 Genesis G90
Sedan, hybrid, built in South Korea. Owner complaints on file from May 14, 2025 to Jul 30, 2026.
Recall campaigns covering this model year4394k vehicles or units across those campaigns
Owner complaints3Below the median 2024 sedan
Severity index0.02024 sedans average 11.2
First 24 months1Complaints in its first two years
Components
33% of complaints about the 2024 Genesis G90 name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
4 recall campaigns cover the 2024 Genesis G90
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-229 | Apr 10, 2026 | Fuel may leak at the pipe connection between the fuel pipe and fuel rail | Fuel system | 94,760 | Part replacement |
| 26V-218 | Apr 6, 2026 | Driver and passenger seat belt anchors may detach | Seat belts | 294,448 | Part replacement |
| 25V-833 | Dec 1, 2025 | Highway Drive Assist (HDA) corner radar may falsely detect another vehicle, which can result in sudden, unintended braking while driving | Electrical system | 483 | Part replacement |
| 25V-474 | Jul 17, 2025 | Due to a software error, the instrument panel display may fail | Electrical system | 4,754 | Software update |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2024 Genesis G90
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed Jul 30, 2026Failure Mar 27, 2026Atlanta, GAUnknown or other
I purchased this vehicle brand new in September 2024. Since the time of purchase, it has experienced numerous software-related issues that have affected the reliability and functionality of multiple systems. Wi-Fi Connectivity The in-vehicle Wi-Fi was inoperable for approximately 90 days (September 2024 through December 2024). The Wi-Fi issue returned in March 2026 and remains unresolved. Calendar Synchronization Calendar synchronization has never functioned properly since the vehicle was purchased and remains an ongoing issue. Navigation and Weather Services Failures with the navigation and weather systems began to cascade into other software functions, causing additional features to malfunction, including: Voice commands Delayed or unresponsive app commands Driver assistance features SOS functionality The navigation, weather, and the related issues listed above have since been resolved. However, the Wi-Fi connectivity and calendar synchronization issues continue to persist. Overall, the vehicle has experienced multiple software problems.
NHTSA complaint 11753895 - Filed Apr 20, 2026Failure Apr 19, 2026great falls, VAElectrical system, Engine, Service brakes
I own a 2024 Genesis G90 with two active NHTSA recalls: 25V474 and 25V833. On April 19, 2026, the vehicle suffered a total electrical failure: “Check brake system” warning Engine would not start Electronic door handles failed; occupants trapped inside for over 20 minutes Turn signals operate abnormally The dealer previously repaired only by reset (no recall fix). This is a life-threatening safety defect affecting brakes, electrical system, and egress. Please open an investigation and enforce recall repairs. I am pursuing Lemon Law relief.
NHTSA complaint 11732542 - Filed May 14, 2025Failure Sep 9, 2023Navarre, FLAdaptive cruise control, Automatic emergency braking, Blind spot detection
I purchased a new 2024 Genesis g90 vehicle from Key Genesis in Jacksonville Florida. I live in Navarre Florida near Pensacola so I took the vehicle into the Pensacola dealership for service. For almost a years time I have been notifying the dealership of a serious safety issue wirh the vehicle. There is a condition where the vehicle slams on the brakes on the highway for no apparent reason. The vehicle slams on the brakes at highway speeds while straddling two lanes. A vehicle in either lane being me could easily crash into the rear of my car when it does this. It took the dealership and Genesis corporate almost 8 months to confirm the problem, even though I had videos of the event happening. They wouldn't accept my video evidence. Consequently, they finally verified the problem and have been trying to fix it for months. They have no idea why it is doing this or how to fix it. But they have deemed the vehicle to be unsafe to drive and will not give it back to me. I have asked them to replace it with a new vehicle but they have refused. I went through the Lemon Law option and all they would offer me was to repurchase it for $23,000 less than what I have into it. They offered to pay me $9,000 and to keep the car but they have no idea what's wrong or how long it will take to fix it. So that offer is meaningless. I would like some help to try to get them to replace it with a new vehicle.
NHTSA complaint 11661048
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
39 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 26-BD-009G TSB Sep 24, 2026 · Service Bulletin/Repair Instructions
Some Genesis G90 (RS4) vehicles equipped with the power door system (PDS) may produce a clunking noise when the power door is manually opened or closed. This bulletin provides instructions to remove the PDS from the affected door and perform a partial repla… - 26-01-072G TSB Sep 9, 2026 · Service Campaign
Certain GV60 (JW1 EV) and G90 (RS4) vehicles may exhibit an inability to perform Over the Air (OTA) software updates due to an internal logic error that prevents the updates from being completed properly. This bulletin provides instructions to perform a Dat… - 26-01-072G DCS Sep 9, 2026 · Service Campaign
Certain GV60 (JW1 EV) and G90 (RS4) vehicles may exhibit an inability to perform Over the Air (OTA)software updates due to an internal logic error that prevents the updates from being completed properly. - 26-HA-002G TSB Jun 10, 2026 · Service Bulletin/Repair Instructions
Some Genesis vehicles (listed below) equipped with Lambda-III 3.5T-GDI engines may exhibit reduced heater performance due to engine coolant deposits clogging the heater core. This bulletin provides instructions to verify the concern and to replace the front… - 26-GI-002G TSB May 27, 2026 · Service Bulletin/Repair Instructions
This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 1st Na… - DTN DL Apr 10, 2026 · Other
The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not su… - DTN DCS Apr 10, 2026 · Other
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been i… - 26-01-035G DCS Apr 10, 2026 · Service Campaign
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services (CCS) functions. This may be due to an occasional disconnection on Verizon's communication network. Technical Service Bulletin (TSB) 26-01-035G p… - 26-01-035G TSB Apr 10, 2026 · Service Campaign
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services (CCS) functions. This may be due to an occasional disconnection on Verizon’s communication network. Follow the procedures in this bulletin to ver… - 26-AD-001G Mar 10, 2026 · Service Bulletin/Repair Instructions
Some 2020MY and newer vehicles equipped with a front view camera may illuminate certain warning lights and trigger DTC C272246 fault code for the front camera. In the following cases, the front camera auto-calibration range may be exceeded while driving: • … - 25-BD-012H TSB Nov 6, 2025 · Service Bulletin/Repair Instructions
This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. … - 25-BE-020G TSB Sep 30, 2025 · Service Bulletin/Repair Instructions
This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system as described in this TSB. - 25-ST-001G TSB Sep 24, 2025 · Service Bulletin/Repair Instructions
Some vehicles may exhibit a rubbing type noise when turning the steering wheel. Follow the procedure in this TSB to inspect the source of the noise and, if necessary, replace the Steering Shaft Dust Cover. - 25-BE-002G TSB May 16, 2025 · Service Bulletin/Repair Instructions
This bulletin provides information related to the changes introduced in the 2024 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2024 2nd Navigation Map and Software Update I… - 25-01-018G-1 TSB May 8, 2025 · Service Campaign
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services (CCS) functions. This may be due to an occasional disconnection on Verizon’s communication network. Follow the procedures in this bulletin to ver… - 25-GI-009G Apr 29, 2025 · Service Bulletin/Repair Instructions
Certain Genesis vehicles may experience an inoperable horn from moisture or carbonization at the contact point. This bulletin provides a guide to inspect and replace the horns. - 25-01-019G-1 DN Apr 24, 2025 · Service Campaign
Certain G80 (RG3) and G90 (RS4) vehicles equipped with the 2.5T-GDI Theta III or 3.5T-GDI Lambda III engine may exhibit reduced air conditioning performance due to chemical damage to the suction and discharge seal washers caused by foreign substances. - 25-01-019G-1 TSB Apr 24, 2025 · Service Campaign
Certain G80 (RG3) and G90 (RS4) vehicles equipped with the 2.5T-GDI Theta III or 3.5T-GDI Lambda III engine may exhibit reduced air conditioning performance due to chemical damage to the suction and discharge seal washers caused by foreign substances. This … - 25-01-019G OL Mar 17, 2025 · Service Campaign
Genesis has become aware that some vehicles may exhibit reduced air conditioning performance. - 25-01-011H EM Mar 13, 2025 · Service Campaign
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services (CCS) functions. This may be due to an occasional disconnection on Verizon’s communication network. - 25-01-019G TSB Feb 28, 2025 · Service Campaign
Certain G80 (RG3) and G90 (RS4) vehicles equipped with the 2.5T-GDI Theta III or 3.5T-GDI Lambda III engine may exhibit reduced air conditioning performance due to chemical damage to the suction and discharge seal washers caused by foreign substances. This … - 25-01-018G TSB Feb 28, 2025 · Service Campaign
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services (CCS) functions. This may be due to an occasional disconnection on Verizon’s communication network. Follow the procedures in this bulletin to ver… - 25-BE-003G DN Feb 22, 2025 · Service Bulletin/Repair Instructions
Genesis Motor America has noted that several vehicles were impacted by a telecommunications outage that occurred on Sunday, February 9th , resulting in the potential loss of connectivity or interruptions when attempting to use Connected Car Services functio… - 25-BE-003G TSB Feb 14, 2025 · Service Bulletin/Repair Instructions
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Service (CCS) functions. This may be due to an occasional disconnection on Verizon’s communication network. Follow the procedures in this bulletin to rese… - 24-HA-001G Oct 24, 2024 · Service Bulletin/Repair Instructions
Certain Genesis vehicles (listed below) equipped with Lambda-III 3.5T-GDI engines may exhibit reduced heater performance due to engine coolant deposits clogging the heater core. This bulletin provides instructions to verify the concern and to replace the fr… - 24-BE-013G Sep 23, 2024 · Service Bulletin/Repair Instructions
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Service (CCS) functions. This may be due to an occasional disconnection on Verizon’s communication network. Follow the procedures in this bulletin to rese… - 24-DS-003G Aug 12, 2024 · Service Bulletin/Repair Instructions
This bulletin provides information to inspect and replace the front or rear wheel bearing hub assemblies for all Genesis vehicles. This procedure is applicable when noise (whirring, roaring, grinding, rumbling, etc.) is present which gets louder when drivin… - 21-BD-001G Feb 3, 2021 · Service Bulletin/Repair Instructions
Genesis applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under… - 21-AT-015G Aug 17, 2021 · Service Bulletin/Repair Instructions
This TSB provides a procedure to diagnose and repair a transmission for the following Incorrect Ratio DTC (transmission clutch slipping more than 200 rpm in gear). - 19-AT-014G Jun 12, 2019 · Service Bulletin/Repair Instructions
This bulletin provides a procedure to diagnose an 8-speed automatic transaxle with a harsh and/or delayed shift. - 19-AT-007G Apr 15, 2019 · Service Bulletin/Repair Instructions
This bulletin provides a procedure to transfer oil pressure data to the TCU using GDS Mobile. This procedure is necessary to reduce the TCU learning time and improve the shift quality. ï· Before replacing an automatic transmission: Input the data into the T… - 21-AT-012G Jul 27, 2020 · Service Bulletin/Repair Instructions
This bulletin provides a procedure to transfer oil pressure data to the TCU using GDS Mobile. This procedure is necessary to reduce the TCU learning time and improve the shift quality. ï· Before replacing an automatic transmission (Pages 2~3): Input the d… - 19-BE-017G Nov 18, 2019 · Service Bulletin/Repair Instructions
Certain vehicles (listed below) equipped with the HomeLink5 (Two Way Communication) mirror may experience programming and operating difficulties with the home garage system. This bulletin provides information related to some of the possible symptoms. - 19-AT-023G Sep 30, 2019 · Service Bulletin/Repair Instructions
If you are servicing a vehicle with a transmission slipping concern, follow the Service Procedure shown below and perform a stall test. This TSB provides a procedure to test each clutch in the transmission. If the vehicle fails the stall test, replace the t… - 19-AT-012G Jun 4, 2019 · Service Bulletin/Repair Instructions
This TSB provides a procedure to diagnose and repair a transaxle for the following Incorrect Ratio DTC (transaxle clutch slipping more than 200 rpm in gear). - 19-AT-008G Apr 8, 2019 · Service Bulletin/Repair Instructions
When servicing a vehicle with a “Check Engine light” and any of the DTCs listed below, follow the Service Procedure to replace the related solenoid and E-module or park position switch. - 24-01-011G Jan 23, 2024 · Service Bulletin/Repair Instructions
Certain 2024MY G80 (RG3) and 2024MY G90 (RS4) vehicles may have a missing mounting bolt on the transfer case assembly. Follow the procedures listed below to inspect, and if necessary, replace the missing bolt. - 23-EE-013G Dec 15, 2023 · Service Bulletin/Repair Instructions
This bulletin is issued to provide the extended battery diagnosis procedure using GDS. This battery diagnosis function displays the various battery-related faults such as: • Internal short circuit • Battery deterioration • Malfunction of electronic parts… - 23-ST-004G-1 Sep 12, 2023 · Service Bulletin/Repair Instructions
This bulletin describes the procedure to inspect the steering universal joint dust cover for noise, and if necessary, apply grease on certain Genesis vehicles.
Source: NHTSA manufacturer communications files.