Model year

2024 Genesis GV60

SUV, electric, 4WD/4-Wheel Drive/4x4, built in South Korea. Owner complaints on file from Dec 7, 2024 to Mar 6, 2026.

Recall campaigns covering this model year5259k vehicles or units across those campaigns
Owner complaints14Close to the median 2024 suv
Severity index7.12024 suvs average 7.6
First 24 months8Complaints in its first two years
Complaints over time

Complaints about the 2024 Genesis GV60 peaked in 2024, with 6 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

02462024620252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

57% of complaints about the 2024 Genesis GV60 name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
8
Brakes
3
Driver assistance
2
Structure
2
Speed control
2
Lighting
1
Fuel system
1
Powertrain
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

5 recall campaigns cover the 2024 Genesis GV60

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2024 Genesis GV60
CampaignFiledSubjectComponentVehiclesRemedy
25V-624Sep 18, 2025Stainless-steel molding at the top of the windshield assembly may detachStructure7,855Part replacement
25V-474Jul 17, 2025Due to a software error, the instrument panel display may failElectrical system4,754Software update
24V-868Nov 18, 2024Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive powerElectrical system145,642Software update
24V-584Aug 7, 2024Rearview camera display may shut off when the vehicle is driven in reverseBack-over prevention1,488Software update
24V-204Mar 15, 2024Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive powerElectrical system99,055Software update
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2024 Genesis GV60

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

14 complaints on file, page 1 of 1.

  1. Filed Mar 6, 2026Failure Dec 1, 2025Wooster, OHElectrical system

    On December 1, 2025 the car gave a series of messages on the screen indicating that there was an issue with the electrical system. I was within a mile of home and so drove home because it was operating normally at first. Driving home the car went into a limp mode and could only go very slowly 15-20 mph probably). The car was towed from my house on 12/1/2025. The issue turned out to be a bad Integrated Charging Control Unit (ICCU). The car was fixed on 12/16/2025. I just wanted to make sure this failure was counted .

    NHTSA complaint 11722478
  2. Filed Mar 4, 2026Failure Mar 1, 2026Carmel, INElectrical system, Fuel/propulsion system, Vehicle speed control

    On March 1, 2026, while driving at normal roadway speed on a double yellow-lined road, my 2024 Genesis GV60 Advance displayed a "Check Electric Vehicle System" warning. With less than one minute of the warning appearing, the vehicle lost propulsion and rolled to a stop. I was able to steer into a parking lot, but I was stranded miles from home. There was minimal advance warning before complete loss of drive power. The vehicle could not be driven and required towing. The vehicle previously had the ICCU recall campaign marked as complete on January 3, 2025. Despite that prior recall remedy, the vehicle experienced sudden loss of propulsion. The vehicle is currently at the dealership for diagnosis and repair. The dealership has indicated extended diagnostic time and that related parts are on backorder. I am filing this compliant because sudden propulsion loss with little warning presents a significant safety risk to both occupants and surrounding traffic.

    NHTSA complaint 11721954
  3. Filed Jan 14, 2026Failure Jan 13, 2026Austin, TXElectrical system

    Electrical failure. Car was stuck in neutral on a hill with houses behind. Could not put in park, apply hazard light, or apply emergency brake. Could not exit the car safely due the fact if you took your foot of the brake the car would roll backward down hill uncontrolled. Steering was very stiff or locked so is was impossible to direct car to safe spot at the bottom of the hill. Have video documentation.

    NHTSA complaint 11710890
  4. Filed Dec 30, 2025Failure Dec 30, 2025Oregon, WIAutomatic emergency braking, Power train, Service brakes

    During a routine left hand turn at low speed (~10-15MPH), the vehicle engaged emergency braking. The dashboard indicated emergency braking was enabled. There were no objects in the vehicle's path. Acceleration was not possible during the event. Because the braking was unexpected and unintentional, the vehicle behind nearly collided with me.

    NHTSA complaint 11707781
  5. Filed Nov 21, 2025Failure Nov 17, 2025Claremont, CA, CAElectrical system

    Last year there was a recall associated with this vehicle due to the ICCU (Integrated Charging Control Unit). Two visits to the dealership were required to resolve the issue (November and December 2024). My vehicle was running properly until 11/17/25 PM when while freeway driving home I experienced a power failure that prompted me to immediately pull over to check the power circuit. My vehicle lost power, going from 65 mph to the 40's, and later the 20's. I was fortunately able to exit the freeway without incident and limped into a nearby dealership after hours where I left my car for repair. I suspect this may be another issue with the ICCU. I am still waiting on the dealership's diagnostics. I am reporting this incident, as based on internet forums, this issue remains a safety problem for the Genesis GV60. I was very fortunate not to have cars immediately behind me when the power failure occurred. What component or system failed or malfunctioned, and is it available for inspection upon request? - ELECTRICAL How was your safety or the safety of others put at risk? - I WAS AT RISK FOR A REAR END COLLISION ON THE FREEWAY DUE TO THE ABRUPT LOSS OF POWER Has the problem been reproduced or confirmed by a dealer or independent service center? - DEALERSHIP IS STILL WORKING ON CAR Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - NO PRIOR WARNING SIGNS

    NHTSA complaint 11700744
  6. Filed Oct 26, 2025Failure Oct 26, 2025Corte Madera, CABody

    Chrome trim piece above windshield detached and flew off when traveling at highway speed on freeway.

    NHTSA complaint 11695706
  7. Filed Jun 19, 2025Failure May 15, 2025San Marcos, CABody

    The approximately 52-inch-long chrome trim piece that runs the length of the top of the windshield came off while driving. Because this trim piece is at the top of the windshield, and out of the view of the driver, I am uncertain exactly when it came off, but I believe it came off while at freeway speed, and that is why I do not have, or know, the location of the missing trim. A trim piece of this size (approximately 52 inches) coming off my vehicle at freeway speed would have passed over the top of my vehicle and posed a safety hazard to a motorist or motorbike rider behind me. The manufacturer’s authorized dealer confirmed the missing piece and replaced it under warranty. I heard oddly pronounced wind noises before I noticed the trim piece was missing, and I believe, in retrospect, the noise may have been created by the loose trim piece prior to completing dislodging from the vehicle.

    NHTSA complaint 11667992
  8. Filed Mar 22, 2025Failure Mar 21, 2025west long branch, NJExterior lighting, Service brakes

    Due to regenerative braking, the brake lights dont go on when they should, or they go on when they shuldnt. This is well documented at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11649881
  9. Filed Dec 23, 2024Failure Dec 23, 2024Fort Atkinson, WIElectrical system, Speedometer/odometer

    Frequently, when starting my car, the instrument cluster display is blank. It can take many minutes for it to turn on. This is unsafe as I can’t see speed and other potential alerts.

    NHTSA complaint 11632214
  10. Filed Dec 19, 2024Failure Oct 24, 20249,000 milesOregon, WIElectrical system

    The contact owns a 2024 Genesis GV60. The contact stated while the vehicle was parked, the instrument panel was intermittently darkened, and the contact had to wait several minutes for the instrument panel to return to normal operation. There was no warning light illuminated; however, an unknown error message was intermittently displayed on the instrument panel. The vehicle was taken back to the residence. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.

    NHTSA complaint 11631575
  11. Filed Dec 15, 2024Failure Nov 1, 2024Palm City, FLUnknown or other

    Steering wheel side Instrument Cluster does not turn on sometimes when starting the car. I will usually turn on after a few minutes, but there is no odometer or other information until it turns on.

    NHTSA complaint 11630798
  12. Filed Dec 10, 2024Failure Nov 21, 2024Riverwoods, ILElectrical system

    The main cluster display periodically remains black, off or dark. When this happens you are unable to see your speed, lane departure, battery percentage and other vehicle stats. Car has been to the dealer twice for software updates but they have not fixed the problem. Genesis Owner forums state that others within the US have similar problems.

    NHTSA complaint 11630008
  13. Filed Dec 9, 2024Failure Dec 3, 2024Buffalo Grove, ILWarnings, Service brakes, Vehicle speed controlCrash

    While I was parking in the lot, the vehicle nearly came to a stop when it abruptly accelerated on its own. My foot was firmly planted on the brake, a standard practice at the end of the parking process. The sudden acceleration made it impossible to regain control, resulting in a collision with the parking lot sign and a small tree. I took decisive action to steer the vehicle away from the glass door of the building in front of me, but it ultimately struck the building wall to my right. This incident highlights serious safety issues, specifically Sudden Unintended Acceleration (SUA) and a failure of the Collision Avoidance Assist safety technology.

    NHTSA complaint 11629630
  14. Filed Dec 7, 2024Failure Dec 3, 2024Hillsborough, NJElectrical system

    The instrument cluster does not illuminate when car starts. This happens periodically and randomly and there are numerous reports of this on the internet. Surprised this has not been reported here previously.

    NHTSA complaint 11629412
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

32 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • 26-01-072G TSB Sep 9, 2026 · Service Campaign
    Certain GV60 (JW1 EV) and G90 (RS4) vehicles may exhibit an inability to perform Over the Air (OTA) software updates due to an internal logic error that prevents the updates from being completed properly. This bulletin provides instructions to perform a Dat…
  • 26-01-072G DCS Sep 9, 2026 · Service Campaign
    Certain GV60 (JW1 EV) and G90 (RS4) vehicles may exhibit an inability to perform Over the Air (OTA)software updates due to an internal logic error that prevents the updates from being completed properly.
  • Z06G OL Aug 3, 2026 · Warranty Program/Extension
    Certain 2023 – 2025 model year Genesis GV60, 2023 – 2025 model year Genesis GV70 Electrified, and 2023 – 2025 model year Genesis G80 Electrified vehicles may require replacement of the Integrated Charging Control Unit (ICCU) and ICCU Fuse. At Genesis, we ar…
  • 26-EV-004G DCS Jun 17, 2026 · Warranty Program/Extension
    Genesis is extending the warranty coverage for the Integrated Charging Control Unit (ICCU) and ICCU fuse to 15 years/180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subseque…
  • 26-EV-004G DN Jun 17, 2026 · Warranty Program/Extension
    Genesis is extending the warranty coverage for the Integrated Charging Control Unit (ICCU) and ICCU fuse to 15 years/180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subseque…
  • 26-EV-004G TSB Jun 17, 2026 · Warranty Program/Extension
    Genesis is extending the warranty coverage for the Integrated Charging Control Unit (ICCU) and ICCU fuse to 15 years / 180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subseq…
  • 26-GI-002G TSB May 27, 2026 · Service Bulletin/Repair Instructions
    This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 1st Na…
  • DTN DL Apr 10, 2026 · Other
    The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not su…
  • DTN DCS Apr 10, 2026 · Other
    The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been i…
  • 26-01-035G DCS Apr 10, 2026 · Service Campaign
    Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services (CCS) functions. This may be due to an occasional disconnection on Verizon's communication network. Technical Service Bulletin (TSB) 26-01-035G p…
  • 26-01-035G TSB Apr 10, 2026 · Service Campaign
    Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services (CCS) functions. This may be due to an occasional disconnection on Verizon’s communication network. Follow the procedures in this bulletin to ver…
  • 25-BD-012H TSB Nov 6, 2025 · Service Bulletin/Repair Instructions
    This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. …
  • 25-BE-020G TSB Sep 30, 2025 · Service Bulletin/Repair Instructions
    This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system as described in this TSB.
  • 25-EV-003G TSB Jul 26, 2025 · Service Bulletin/Repair Instructions
    Certain G80 Electrified (RG3 EV), and GV60 (JW1 EV) vehicles may have missing Inlet 5-Pin Combo DC insulation caps (DC pin caps) which may lead to damage to the charge port if not replaced. This bulletin provides instructions to replace the DC pin cap(s).
  • 25-BE-002G TSB May 16, 2025 · Service Bulletin/Repair Instructions
    This bulletin provides information related to the changes introduced in the 2024 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2024 2nd Navigation Map and Software Update I…
  • 25-01-018G-1 TSB May 8, 2025 · Service Campaign
    Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services (CCS) functions. This may be due to an occasional disconnection on Verizon’s communication network. Follow the procedures in this bulletin to ver…
  • 25-BD-006G TSB May 7, 2025 · Service Bulletin/Repair Instructions
    Certain GV60 (JW1 EV) vehicles equipped with the accessory cargo mat, may exhibit separation from the mat's adhesive securing pads on the back of the rear seat. This bulletin provides instructions to replace the cargo mat with a new part.
  • 25-BD-005G TSB May 5, 2025 · Service Bulletin/Repair Instructions
    Certain GV60 (JW1 EV) and GV80 (JX1) vehicles may experience a rattle noise from the tailgate side panel or side outer panel area while driving. This bulletin provides instructions to install washers to the side guide bumpers on the tailgate side panel or b…
  • 25-GI-009G Apr 29, 2025 · Service Bulletin/Repair Instructions
    Certain Genesis vehicles may experience an inoperable horn from moisture or carbonization at the contact point. This bulletin provides a guide to inspect and replace the horns.
  • 24-01-091G TSB Dec 6, 2024 · Service Campaign
    Certain 2023-2025MY GV70 Electrified (JK1A EV), 2023-25MY GV60 (JW1 EV) and 2023-25MY G80 Electrified (RG3 EV) vehicles may exhibit a condition while driving where the 12V battery voltage drops below the operational voltage and the Vehicle Control Unit (VCU…
  • 24-BE-013G Sep 23, 2024 · Service Bulletin/Repair Instructions
    Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Service (CCS) functions. This may be due to an occasional disconnection on Verizon’s communication network. Follow the procedures in this bulletin to rese…
  • 24-BD-010G Aug 30, 2024 · Service Bulletin/Repair Instructions
    This bulletin provides instructions to install washers to the side guide bumpers on the tailgate side panels for GV60 vehicles that experience a rattle noise from the tailgate area while driving.
  • 24-01-070G Aug 23, 2024 · Service Campaign
    Certain GV60 (JW1 EV) vehicles may exhibit a condition where DTC P1AA900 becomes active after charging. The Battery Management System (BMS) software logic could cause an HV battery cell voltage to be misread under specific conditions resulting in a false-po…
  • 24-DS-003G Aug 12, 2024 · Service Bulletin/Repair Instructions
    This bulletin provides information to inspect and replace the front or rear wheel bearing hub assemblies for all Genesis vehicles. This procedure is applicable when noise (whirring, roaring, grinding, rumbling, etc.) is present which gets louder when drivin…
  • 21-BD-001G Feb 3, 2021 · Service Bulletin/Repair Instructions
    Genesis applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under…
  • 23-01-082G Dec 19, 2023 · Service Bulletin/Repair Instructions
    This Vehicle Control Unit (VCU) software package includes the following key VCU updates: • Brake light logic update for regenerative braking. o Revised logic to enable brake light actuation during regenerative braking at certain deceleration speeds and du…
  • 23-01-087G Nov 22, 2023 · Service Bulletin/Repair Instructions
    The Steering Wheel Remote Control (SWRC) switch on certain 2023 - 2024MY GV60 (JW1 EV) vehicles may not work intermittently. This bulletin provides the procedure to update the software of the SWRC system on these vehicles to improve the switch operation.
  • 23-01-082G Oct 12, 2023 · Service Bulletin/Repair Instructions
    This Vehicle Control Unit (VCU) software package includes the following key VCU updates: • Brake light logic update for regenerative braking. o Revised logic to enable brake light actuation during regenerative braking at certain deceleration speeds and du…
  • 23-01-082G Oct 12, 2023 · Service Bulletin/Repair Instructions
    This updated Vehicle Control Unit (VCU) software package includes the following: • Brake light logic update for regenerative braking. • i-Pedal mode operation logic update. • 12V battery saver logic update allows charging from EV Battery as low as 10% SO…
  • 23-01-069G-1 Sep 21, 2023 · Service Bulletin/Repair Instructions
    Certain 2023MY G80 Electrified (RG3 EV), 2023-24MY GV60 (JW1 EV), and 2023-24MY GV70 Electrified (JK1a EV) vehicles may have a condition where low 12V auxiliary battery charging occurs due to an ICCU (Integrated Charge Control Unit) fault and may set the fo…
  • 23-01-069G Aug 15, 2023 · Service Bulletin/Repair Instructions
    Certain 2023MY G80 Electrified (RG3 EV) and 2023-24MY GV60 (JW1 EV), vehicles may have a condition where low 12V auxiliary battery charging occurs due to an ICCU (Integrated Charge Control Unit) fault and may set the following DTC P1A9096 – “DC/DC Converter…
  • 23-01-069G Aug 15, 2023 · Service Bulletin/Repair Instructions
    Certain 2023MY G80 Electrified (RG3 EV) and 2023-24MY GV60 (JW1 EV), vehicles may have a condition where low 12V auxiliary battery charging occurs due to an ICCU (Integrated Charge Control Unit) fault and may set the following DTC P1A9096 – “DC/DC Converter…
Source: NHTSA manufacturer communications files.