2023 Genesis GV70 Electrified

5 complaints on file, page 1 of 1.

1. Filed May 15, 2025Failure May 5, 2025Chesapeake, VABody

   This was a certified (CPO) car purchased in April and on the first highway drive the front engine under cover (aka skid plate) came loose and rendered the car inoperable as it was violently flapping under the car and in danger of coming loose which would have caused significant road debris but also had the potential of destabilizing the car. On the road shoulder, I could see this large body piece was only held by 2 of the four fasteners and was also torn. The car is with the dealership of Genesis of Virginia Beach to have the part replaced after having the car towed there. The car just went through a 191 point Genesis CPO inspection and had no indications this large body piece would fall off or jeopardize my safety.

   NHTSA complaint 11661327
2. Filed Apr 28, 2025Failure Apr 12, 2025Haymarket, VAElectrical system

   ICCU failed leaving me stranded on the side of the road (thankfully not on bridge). This was supposed to have been fixed under a recall the week prior by reprogramming the computer. Genesis has not changed the ICCU so even if/when repaired, it will most likely happen again. The Genesis of Wexford, PA dealer confirmed ICCU and fuse blown. "Stop vehicle and check power supply" warning light came on.

   NHTSA complaint 11657192
3. Filed Nov 3, 2024Failure Nov 1, 2024Mercer Island, WAElectrical system

   Genesis GV70 Electrified with 15,818 miles. Car suddenly would not accelerate beyond 20 mph and RED Warning on dashboard to immediately pull over and stop car. No prior warning or symptoms. Significant concern for safety of my passenger and myself due to driving much lower than speed limit on road, in wet conditions. Thankfully, I was not on a freeway or major intersection. Called Genesis dealership, and service manager confirmed the defective part is the ICCU, which was already on NHTSA recall and was reprogrammed earlier this year on my car. Same issue occurred, but this time the dealership plans to replace the part. Why was this not replaced the first time if it can go bad? This should be a required replacement, not reprogramming. This is the SECOND major power failure on my car within 1-1/2 yrs of ownership and only 15,818 miles driven. Seems like significant issues on this car, maybe a lemon?

   NHTSA complaint 11623361
4. Filed Aug 9, 2024Failure Jul 28, 2024Mercer Island, WAElectrical system, Engine, Fuel/propulsion system

   Complete power outage when parking the car, after pressing the power button. Car did not go through shutoff mode. Parking brake was not engaged, so car would roll if foot brake was released. Could not restart vehicle, and no electrical switches worked. Doors would not unlock, rear hatch wouldn't activate. Approximately 30 seconds later power came back on and dash showed red status for approximately 3 seconds. Then dash returned to normal status and car worked fine.

   NHTSA complaint 11607479
5. Filed Dec 28, 2023Failure Dec 27, 2023San Francisco, CAWarnings, Adaptive cruise control, Warning

   While driving, instrument cluster and infotainment system both went dark. Car was still driveable, but speedometer remained fixed and did not reflect vehicle speed. Indicator stalk did not activate turn signals. Hazard button did not activate emergency flashers. Reset gesture (holding map+setup buttons) had no effect. After driving for a while, instrument cluster and infotainment system restarted, and several error conditions were displayed, including Check Forward Safety System, Check Smart Cruise Control, and Check Lane Departure System. Driver side power window and power seat are inoperable.

   NHTSA complaint 11562371