By year
Owner complaints about GM vehicles peaked at 1 in 2017
Owner complaints filed with NHTSA, 2010 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
GM
The complete NHTSA record for GM vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most GM recalls are filed by Turtle Top, part of Gm.
Owner complaints in the last five years12 on file in all, across 11 models
Recall campaigns100 in five years
Severity index0.0Crash, fire, injury or death per 100 complaints
Investigations14 service bulletins
Components
Airbags draws the most owner complaints about GM vehicles, 25% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The G3500 has the most complaints of any GM model
Every GM model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| G3500 | 2006 to 2014 | 1 | 0.0 | 9 | 0 |
| G4500 | 2006 to 2014 | 1 | 0.0 | 9 | 0 |
| Odyssey | 2006 to 2011 | 0 | None | 9 | 0 |
| Odyssey XL | 2004 to 2009 | 0 | None | 7 | 0 |
| MPV BUS | 2001 to 2007 | 0 | None | 6 | 0 |
| Terra Transit | 2000 to 2006 | 0 | None | 6 | 0 |
| Terra Transport | 2007 to 2009 | 0 | None | 4 | 0 |
| 3500 Allstar | 2005 to 2007 | 0 | None | 3 | 0 |
| Savanna 3500 | 2006 | 0 | None | 2 | 0 |
| Limo Coach | 2001 | 0 | None | 1 | 0 |
| Odyssey XL MPV | 2008 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a GM product
- 21E-026 Apr 9, 2021
Start/stop accumulator may have missing or loose bolts, allowing oil to leak
Powertrain · 515 vehicles - 15V-213 Apr 10, 2015
After installing a compressor, a power distribution terminal strip may not have been properly reconnected
Electrical system · 835 vehicles - 12V-044 Feb 2, 2012
Em-1 evaporators contain a fuse holder in the motor assembly which due to time, temperature, and/or vibration may cause the fuse to loosen in the…
Equipment · 133 vehicles - 11V-224 Apr 11, 2011
First aid kits could possibly contain contaminated povidine iodine prep pads
Equipment · 40 vehicles - 10V-548 Nov 5, 2010
Evaporator utilizes a power resistor to regulate blower speed
Equipment · 1,817 vehicles - 10V-354 Jul 30, 2010
Wheelchair lifts contain defective software that controls the lift up function
Adaptive equipment · 14 vehicles - 10V-353 Jul 30, 2010
Wheelchair lifts were to be equipped with a restraint buckle that has an interlock feature designed to prevent the lift from operating if the…
Adaptive equipment · 138 vehicles - 09V-102 Mar 27, 2009
These vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 404, "platform lift installations in motor…
Adaptive equipment · 74 vehicles - 09V-100 Mar 27, 2009
These lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, "platform lift system accessible for motor…
Adaptive equipment · 52 vehicles - 09V-054 Feb 11, 2009
These lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, "platform lift system accessible for motor…
Adaptive equipment · 814 vehicles
Source: NHTSA ODI recalls file.