Complaints over time
Complaints about the 1996 GMC 3500 peaked in 2002, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
1996 GMC 3500
Other, diesel, 4x2, built in United States. Owner complaints on file from Feb 8, 2002 to Jan 13, 2004.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints31.5 times the median 1996 other
Severity index0.01996 others average 7.4
First 24 months0Complaints in its first two years
Components
67% of complaints about the 1996 GMC 3500 name fuel system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 1996 GMC 3500
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 1996 GMC 3500
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed Jan 13, 2004Failure Aug 4, 199650 milesWhiteville, NCService brakes, Hydraulic, Hydraulic power assist system
IN 1996 I PURCHASED NEW A GMC 3500 CREW CAB PICKUP TRUCK. I NOTICED IMMEDIATELY THAT WHEN APPLYING BRAKES HARD ALL POWER STEERING WAS LOST PARTICULARLY IN LEFT TURNS AND AT LOW SPEEDS. BRAKING WAS NOT HARD ENOUGH TO ACTIVATE THE ANTISKID. I NOTIFIED THE DEALER AND WE TRIED THE SAME MANEUVER ON THREE OTHER SIMILAIR TRUCKS IN HIS LOT. ALL DID THE SAME THING. AFTER MANY CALLS IT WAS DETERMINED THAT THIS WAS SOMETHING "I HAD TO LIVE WITH".
NHTSA complaint 10053026 - Filed Dec 18, 2003Failure Dec 18, 200328,000 milesCharlotte, NCElectrical system, Engine, Fuel system, Fuel pump
VEHICLE INTERMITTENTLY STALLED WHILE DRIVING AT VARIOUS SPEEDS. CONDITION FORCED DRIVER TO PULL OFF THE ROAD. POWER STEERING AND BRAKES FAILED WHEN VEHICLE STALLED. DEALER REPLACED AT 28000 MILES THE FUEL PUMP AND COMPUTER, BUT SAME PROBLEM RECURRED. *AK
NHTSA complaint 10051755 - Filed Feb 8, 2002Failure Jan 14, 1998Fresno, CAFuel system, Fuel pump
FUEL PUMP HAS GONE OUT AND VEHICLE HAS BECOME INOPREABLE. CONTACTED DEALER AND THE DEALER WAS NOT WILLING TO DO ANYTHING. *AK THE CONSUMER STATED THAT THE PUMP WAS REPLACED 14 TIMES BUT NO CHANGE. ALSO, THE TRUCK HAS NO POWER FOR STEERING OR BRAKING WHEN IT STALLS. *YH
NHTSA complaint 8003794
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
2 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 130089009 Sep 1, 2013 · Service Bulletin/Repair Instructions
Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules - 17-NA-073 Feb 21, 2023 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
Source: NHTSA manufacturer communications files.