Complaints over time
Complaints about the 2002 GMC C/K Pickup peaked in 2003, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2002 GMC C/K Pickup
Pickup, gasoline, 4WD/4-Wheel Drive/4x4, built in Canada. Owner complaints on file from Mar 12, 2003 to Feb 21, 2012.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints5Below the median 2002 pickup
Severity index20.02002 pickups average 11.5
First 24 months1Complaints in its first two years
Components
40% of complaints about the 2002 GMC C/K Pickup name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2002 GMC C/K Pickup
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2002 GMC C/K Pickup
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
5 complaints on file, page 1 of 1.
- Filed Feb 21, 2012Failure Jan 15, 201056,337 milesScarborough, MEService brakes, Hydraulic
WHILE ATTEMPTING TO STOP IN MY DRIVEWAY, I LOST BRAKING POWER... PEDAL WENT TO THE FLOOR AFTER A FEW PUMPS. BRAKE FLUID OUT ON THE GROUND. INSPECTION REVEALED REAR BRAKE LINE FAILURE BECAUSE OF CORROSION. THE TRUCK HAD 56,337 MILES AT THE TIME. IN SEPTEMBER 2011, THE FRONT LINES FAILED BECAUSE OF CORROSION WHILE OUT DRIVING ON THE ROADS. THE CORROSION WAS SEVERE OVERALL AND I HAD THE ENTIRE FRONT BRAKE LINE SYSTEM REPLACED FROM THE MASTER CYLINDER DOWN RATHER THAN THE PARTIAL BRANCH THAT HAD BURST. AT THE TIME OF THE FRONT LINE FAILURE, THE VEHICLE ONLY HAD 58,555 MILES ON IT. IT IS WORTH NOTING THAT THE CORROSION WAS ESPECIALLY SEVERE AT THE CONTACT POINTS: WHERE FASTENERS HELD THE LINES TO THE CHASSIS AND WHERE THEY MET JUNCTION BOXES/BLOCKS. THIS BRAKE LINE ISSUE APPEARS TO BE A COMMON ONE AND IS WORTHY OF THIS REPORT. WITH SO FEW MILES, I CAN'T IMAGINE WHY THIS PROBLEM IS OCCURRING. FURTHER, WITH THE COST OF THESE VEHICLES, WHY WOULDN'T GENERAL MOTORS USE CORROSION RESISTANT MATERIALS FOR BRAKE LINES? *TR
NHTSA complaint 10448615 - Filed Apr 11, 2005Failure Mar 10, 2005Racine, OHService brakes, Rotor
FAULTY DISC BRAKE ROTORS ON GENERAL MOTOR CARS AND TRUCKS. EVEN THOUGH G.M. DEALERS ACKNOWLEDGE PROBLEM REFUSE TO CORRECT WITHOUT OWNER PAYING. COULD POSSIBLY CAUSE ACCIDENT ON BRAKE FAILURE.*AK
NHTSA complaint 10116744 - Filed Jul 8, 2004Failure Jul 8, 200418,400 milesBuxton, METrailer hitches
GENERAL MOTORS HEAVY DUTY HITCH ON 1999-PRESENT TRUCKS & SUVS. RATED FOR 1500 LBS TOUNGE WEIGHT & 15,000 LBS TOTAL W/WEIGHT DIST. FLEXES UNDER LIGHT LOAD COMNDITIONS WHEN USING WEIGHT DISTRUBITION. POTENTIAL METAL FATIGUE AND FAILURE(TRAILER BREAKING LOOSE) NOTHING WAS DONE BY MY DEALER, I REPLACED THE HITCH MYSELF WITH AN AFTERMARKET PRODUCT.*AK
NHTSA complaint 10080608 - Filed Sep 8, 2003Failure Sep 8, 2003Goffstown, NHInterior/under dash
INSTRUMENT PANEL FAILED COMPLETELY WITHOUT WARNING. *AK
NHTSA complaint 10038365 - Filed Mar 12, 2003Failure Feb 5, 20039,500 milesWaterford TWP, MIAir bagsCrash1 injured
ONE OF OUR 2002 GMC PICKUPS WAS INVOLVED IN A FRONTAL COLLISION THAT WAS SEVERE ENOUGH TO BEND THE FRAME AND TOTAL THE TRUCK BUT THE AIR BAGS DID NOT DEPLOY. DUE TO THE AMOUNT AND TYPE OF DAMAGE I BELIEVE THERE IS A PROBLEM. I CONTACTED GM CUSTOMER SERVICE BUT THERE DID NOT SEEM TO BE ANY INTEREST. *JB
NHTSA complaint 10010354
Source: NHTSA ODI complaints file.
Investigations
2 NHTSA investigations on file
- EA04011 Engineering analysis, Brakes
PARKING BRAKE FAILURE
Opened Apr 9, 2004, closed May 10, 2005 · led to a recall - PE03057 Preliminary evaluation, Brakes
PARKING BRAKE FAILURE
Opened Dec 8, 2003, closed Apr 9, 2004
Source: NHTSA ODI investigations file.
Service bulletins
3 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SB-10-08-50-003B Nov 1, 2011 · Service Bulletin/Repair Instructions
GENERAL MOTORS: INFORMATION PROVIDED BY BULLETIN FOR ALL 2012 AND PRIOR GENERAL MOTOR TRUCKS AND PASSENGER VEHICLES REGARDING THE ADJUSTABLE COMFORT AND CUSTOM UPHOLSTERY OF THE DRIVER AND THE PASSENGER HEAD RESTRAINT. *PE - SB-06-02-32-013B Aug 1, 2009 · Service Bulletin/Repair Instructions
SAAB/HUMMER/GM: DIAGNOSTIC TIPS/RECOMMENDATIONS WHEN POWER STEERING PUMP REPLACEMENT IS NECESSARY. ANALYSIS OF RETURNED POWER STEERING (PS) PUMPS THAT HAD BEEN REPLACED FOR NOISE, NO POWER ASSIST, NO OR LOW PRESSURE AND LEAKING CONDITIONS HAS INDICATED … - 01050 Jun 28, 2001 · Service Bulletin/Repair Instructions
SOME VEHICLES HAVE A BRAKE SYSTEM WARNING LIGHT IN THE INSTRUMENT CLUSTER THAT MAY NOT ILLUMINATE WHEN THE BRAKE FLUID IS LOW, WHEN THIS OCCURS, THE VEHICLE MAY NOT MEET THE PARTIAL SYSTEM REQUIREMENT OF REDUCED BRAKING CAPABILITY. *SLC
Source: NHTSA manufacturer communications files.