Complaints over time
Complaints about the 2002 GMC C Series peaked in 2004, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2002 GMC C Series
Van, gasoline, 4x2, built in United States. Owner complaints on file from Jan 15, 2004 to Jun 24, 2011.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints2Below the median 2002 van
Severity index0.02002 vans average 13.2
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2002 GMC C Series name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2002 GMC C Series
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2002 GMC C Series
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jun 24, 2011Failure Jun 9, 20021,200 milesGeorgia 3602, MPSteering
2002 SIERRA PICKUP HAS A CLUNKING NOISE IN THE STEERING COLUMN. WORSE WHILE TURNING AT LOW SPEEDS. DEALER LUBED IT AT 12,000 MILES. IT ONLY LAST A SHORT TIME THE NOISE IS BACK AGAIN. VEHICLE HAS NOW HAS ONLY 32,200 MILES. APPRECIATE ANY HELP OR IDEALS ON WHAT TO DO TO FIX THIS PROBLEM. *TR
NHTSA complaint 10408852 - Filed Jan 15, 2004Failure Oct 15, 200330,000 milesVictoria, TX12v/24v/48v battery, Engine and engine cooling
A NEW DISTRIBUTOR CAP AND ROTOR HAS BEEN REPLACED 2 TIMES WITHIN A 6 MONTH PERIOD. THE VEHICLE TRIES TO START BUT IT DOESN'T CATCH AND THEN SOUNDS LIKE IT'S TRYING TO BACK FIRE. THE AC COIL IS LEAKING ON TO THE CAP AND PRODUCING MOISTURE WHICH IS WHY IT WILL NOT START OR STALLS AND WILL NOT START BACK UP. GMC SAYS THEY HAVE HAD NO PROBLEMS WITH OTHER VEHICLES AND MY MECHANIC SAID THAT THEY CAN'T DO ANYTHING UNTIL IT HAPPENS AGAIN. THIS IS MY 3RD GMC VAN AND HAVE NEVER HAD THESE KIND OF PROBLEMS OR I WOULDN'T HAVE PURCHASED THE 2ND ONE. I'M VERY DISAPPOINTED!
NHTSA complaint 10069780
Source: NHTSA ODI complaints file.
Investigations
2 NHTSA investigations on file
- EA04011 Engineering analysis, Brakes
PARKING BRAKE FAILURE
Opened Apr 9, 2004, closed May 10, 2005 · led to a recall - PE03057 Preliminary evaluation, Brakes
PARKING BRAKE FAILURE
Opened Dec 8, 2003, closed Apr 9, 2004
Source: NHTSA ODI investigations file.
Service bulletins
103 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- PIP5601C Jul 18, 2025 · Service Bulletin/Repair Instructions
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC. - General Communication Aug 26, 2024 · Service Campaign
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some … - 24-NA-141 Jul 24, 2024 · Service Bulletin/Repair Instructions
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more ca… - 16-NA-383 Jun 28, 2024 · Service Bulletin/Repair Instructions
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduc… - 18-NA-099 Jun 17, 2024 · Service Bulletin/Repair Instructions
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. - 10-08-45-001H Mar 28, 2024 · Service Bulletin/Repair Instructions
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish. - 16-NA-383 Mar 13, 2024 · Service Bulletin/Repair Instructions
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to red… - 22-NA-074 Feb 22, 2024 · Service Bulletin/Repair Instructions
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. - 18-NA-099 Jan 16, 2024 · Service Bulletin/Repair Instructions
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. - PI1394B Jan 12, 2024 · Service Bulletin/Repair Instructions
This PI bulletin advises the technician on the proper way to install the pistons in an engine. - 02-08-42-001J Jan 12, 2024 · Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage. - Recalls Jun 30, 2014 · Service Bulletin/Repair Instructions
Vehicle Recalls - PIT4864F Mar 1, 2014 · Service Bulletin/Repair Instructions
Information On Requests To Add OnStar Bluetooth Option. - 23-NA-219 Dec 12, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories. - PIT5264B Nov 1, 2014 · Service Bulletin/Repair Instructions
Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States. - WB11-X-001A Oct 18, 2023 · Service Bulletin/Repair Instructions
The following information is provided to clearly explain Isuzu’s policy for control module (engine, transmission, antilock brake, instrument panel, body control, power interface, etc.) reprogramming. Control module calibrations are regularly updated for man… - 17-NA-170 Oct 6, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. - 23-NA-153 Sep 1, 2023 · Service Bulletin/Repair Instructions
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. - 18-NA-073 Aug 24, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. - 19-NA-219 Apr 24, 2023 · Service Bulletin/Repair Instructions
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue. - 17-NA-170 Apr 27, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. - 04-00-89-015Z Apr 19, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only). - 19-NA-219 Mar 23, 2023 · Service Bulletin/Repair Instructions
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue. - 22-NA-009 Mar 17, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters. - 17-NA-073 Feb 21, 2023 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides information regarding the field action courtesy transportation policy. - 01-08-42-001O Feb 15, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines. - 21-NA-124 Dec 14, 2022 · Service Bulletin/Repair Instructions
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set. - 22-NA-074 Nov 9, 2022 · Service Bulletin/Repair Instructions
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. - 22-NA-205 Oct 19, 2022 · Service Bulletin/Repair Instructions
This service bulletin provides information on Module Harvesting. - 22-NA-195 Sep 28, 2022 · Service Bulletin/Repair Instructions
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada. - 22-NA-009 Sep 14, 2022 · Service Bulletin/Repair Instructions
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters. - 22-NA-181 Sep 1, 2022 · Service Bulletin/Repair Instructions
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission. - 20-NA-065 Aug 15, 2022 · Service Bulletin/Repair Instructions
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set. - 22-NA-009 Jun 15, 2022 · Service Bulletin/Repair Instructions
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters. - 22-NA-074 Mar 31, 2022 · Service Bulletin/Repair Instructions
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. - 22-NA-009 Mar 22, 2022 · Service Bulletin/Repair Instructions
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters. - 15-NA-079 Dec 1, 2015 · Service Bulletin/Repair Instructions
OnStar Voice Fallback Number Update - PI0281D Jan 1, 2014 · Service Bulletin/Repair Instructions
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. … - PI0281D Jan 1, 2014 · Service Bulletin/Repair Instructions
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. … - 99-08-51-007F Feb 1, 2014 · Service Bulletin/Repair Instructions
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, u… - 99-08-51-007F Feb 1, 2014 · Service Bulletin/Repair Instructions
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, u… - 15-NA-079 Dec 1, 2015 · Service Bulletin/Repair Instructions
OnStar® Voice Fallback Number Update Some customers may have received a letter from OnStar® stating that "We recently tried to provide a software update to the OnStar® hardware in your vehicle. However, your system could not be updated remotely. As a res… - 16NA383 Jan 2, 2020 · Service Bulletin/Repair Instructions
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to… - 02-00-89-002N Sep 16, 2014 · Service Bulletin/Repair Instructions
This informational bulletin provides additional information to the technicians and how to submit a field product report. - 08-08-46-004A Nov 30, 2012 · Service Bulletin/Repair Instructions
This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service. - 12-03-10-002 Nov 26, 2012 · Service Bulletin/Repair Instructions
This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles - 06-00-89-026J Nov 20, 2012 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty man… - 10-00-89-010B Nov 13, 2012 · Service Bulletin/Repair Instructions
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only. - 10-00-89-017W Nov 12, 2012 · Service Bulletin/Repair Instructions
This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service. - 08-08-46-004A Nov 30, 2012 · Service Bulletin/Repair Instructions
This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service. - 08-08-44-015C Nov 29, 2012 · Service Bulletin/Repair Instructions
This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats not - 12-03-10-002 Nov 26, 2012 · Service Bulletin/Repair Instructions
This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles - 06-00-89-026J Nov 20, 2012 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty man… - 10-00-89-010B Nov 13, 2012 · Service Bulletin/Repair Instructions
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only. - 12-00-89-002A Nov 13, 2012 · Service Bulletin/Repair Instructions
This informational bulletin provides information for requesting a new key code for customers with lost or stolen keys - 10-00-89-017W Nov 12, 2012 · Service Bulletin/Repair Instructions
This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service. - 11-00-89-005B Oct 10, 2012 · Service Bulletin/Repair Instructions
This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm - PIP5232B Nov 30, 2015 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor cri… - PIT5399 Apr 20, 2015 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable. - PIC4310L Apr 17, 2015 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance …
Source: NHTSA manufacturer communications files.