Complaints about the 2021 GMC Canyon peaked in 2024, with 3 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Pickup, gasoline, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from May 4, 2021 to Jul 30, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-497 | Jul 1, 2021 | Load carrying capacity printed on the Tire and Loading Information placard is 22.5 kg (51 lbs.) more than intended | Equipment | 7,199 | Repair or modification |
| 20V-811 | Dec 23, 2020 | Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle | Seat belts | 470 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
11 complaints on file, page 1 of 1.
While driving a few days ago, power steering abruptly stopped working and a service power steering message appeared. It was very difficult to steer the vehicle back home. I've tried replacing the battery and resetting the steering sensor to no avail.
NHTSA complaint 11753891The contact owns a 2021 GMC Canyon. The contact stated that while driving at various speeds, the driver’s side low beam headlight failed to illuminate as intended. No warning light was illuminated. In addition, the contact stated that upon further inspection, an unknown electrical fuse was burned. The vehicle was taken to a local dealer, where it was diagnosed; however, a cause for the failure was not found. The manufacturer was made aware of the failure. The failure mileage was approximately 36,121.
NHTSA complaint 11715755The contact owns a 2021 GMC Canyon. The contact stated that while reversing, the back over prevention screen image was solid blue, and there was no image displayed, creating a visibility hazard for the driver. The vehicle was taken to the local dealer, and it was determined that the rearview camera coaxial cable connectors were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 22V709000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 46,000.
NHTSA complaint 11698517The contact owns a 2021 GMC Canyon. The contact stated that while driving approximately 50 MPH, the vehicle vibrated and shuddered abnormally. The contact stated that there were no warning lights illuminated. The contact stated that the failure was intermittent at first but became a recurring failure. The contact stated that the check engine warning light had recently illuminated. The vehicle was taken to several independent mechanics who informed the contact of a known transmission failure and a national recall. The contact searched online and related the failure to NHTSA Campaign Number: 24V797000 (Power Train); however, the local dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 69,000.
NHTSA complaint 11679892The electric power steering motor stopped working while driving on the highway. The vehicle was almost impossible to control and almost caused me to enter the oncoming lane of traffic.
NHTSA complaint 11643163While driving, a fire started inside the vehicle between the rear passenger side seat belt and the rear window. My daughters were in the back seat and started screaming. I immediately stopped the vehicle and ran to put the fire out by smothering and throwing water on it. There was zero warning...no lights or warning messages. No major injuries occurred (only small minor burns to my right hand). I then brought the vehicle to the dealership where it was purchased. I was told it was a known issue, and I was prompted to file a claim with my insurance company. Someone from the insurance company, along with the service department at the dealership, inspected the vehicle. Insurance has agreed to cover the parts damaged but not replace the part(s) that actually caused the fire. The dealership will address the actual problem, but only if I pay for the repairs ($1100-1500 estimated cost).
NHTSA complaint 11626131unknown the gmc dealership refuses to repair recalls as they say, theres no recalls on the vehicle. There are 2 recalls and were not told of these recalls when purchasing
NHTSA complaint 11590247The contact owns a 2021 GMC Canyon. The contact stated while driving 6 MPH and going over a speed bump, the contact heard an abnormal knocking sound emanating from the driver’s side suspension. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the upper control arm was striking the suspension spring. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 47,000.
NHTSA complaint 11572439The rear camera and wire harness for the Rear Backup Camera became corroded and stopped working months ago. This is vital technology that our children have grown up with to ensure the safety of backing up in case something is behind the vehicle including young children, toys, equipment or someone simply walking by your driveway while you're backing up. The Service Manager at Billion GMC in Sioux Falls, SD (Dan Dunnagan) said they are replacing tons of the rear cameras due to corrosion, which might be caused by water getting into the system or faulty parts and faulty wiring from the product manufacturer. This is certainly a safety issue. I had it repaired at a cost of $591.84 for the rear camera and wire harness plus labor. This issue on GMC Canyon and Sierra 1500 pickups should be investigated as the Rear Camera is a vital piece of safety equipment and if a large number of these are faulty, subject to corrosion or poor manufacturing, it should be brought forward to protect consumers.
NHTSA complaint 11532732I was involved in a MVA with another car. The other car had all their airbags deploy after they struck me. None of my airbags deployed. I was hit in the right front corner ahead of my right tire. The secondary impact was to my right side between my rear passenger door and rear tire. They hit me with enough force to bend the frame of my truck, crack my engine block and the appraisal from the repair shop came to over $34K without any engine work. I was the only one in my vehicle, thankfully. I am not sure how many occupants were in the other vehicle. But they were transported to the hospital by ambulance. My wife took me in our other vehicle. I was diagnosed with a concussion, assorted bruises, aches and pains. What troubles me is that while my airbags didn't deploy, the other vehicles did! I was spun 90* to 180* from the way I was traveling. (I don't recall any portion of the accident, I was planning on making a right hand turn and I ended up the opposite way from the way I intended to go. I fell that there was sufficient force involved to have my airbags deploy and I did contact GMC to make them aware of it as well.
NHTSA complaint 11438689I WAS INVOLVED IN A SERIOUS FRONT END COLLISION THAT TOTALED MY VEHICLE. MY TRUCK WAS DEEMED NOT REPAIRABLE AND DECLARED TOTAL BY THE INSURANCE COMPANY. I WAS DRIVING ON THE NJ GARDEN STATE PARKWAY WHEN THE ACCIDENT OCCURRED. NOT ONE AIRBAG WAS DEPLOYED!
NHTSA complaint 11415175Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.