Model year

2002 GMC GM

SUV, flex fuel, 4x2, built in United States. Owner complaints on file from Feb 10, 2004 to Jan 14, 2019.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints7Below the median 2002 suv
Severity index14.32002 suvs average 10.9
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2002 GMC GM peaked in 2004, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.522004220062008201020122014201620182020202220242026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

29% of complaints about the 2002 GMC GM name brakes

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Brakes
2
Airbags
1
Electrical system
1
Powertrain
1
Seat belts
1
Seats
1
Steering
1
Tires
1
Speed control
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2002 GMC GM

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2002 GMC GM

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

7 complaints on file, page 1 of 1.

  1. Filed Jan 14, 2019Failure Jan 10, 20193 milesChicago, ILAir bags, Power train, Seat belts, SeatsCrash2 injured2 killed

    HI [XXX]; WELL ME ANY SISTER WAS TAKING THE KIDS TO A FOOTBALL [XXX]; GAME AN THE VAN WAS PARKED AN JUMP OUT OF GEAR AN HIT THE TREE [XXX]; THE AIR BAGS OPEN AS WELL . A LADY CALL ME FROM THE DEALERSHIP . BUT I HAVE NOT HERE FROM HER NO MORE THE CASE WITH TO .COURTS AN THE INSURANCE COMPANY PROGRESSIVE INSURANCE WAS TO PAY [XXX]; THE BILLS AN HAVE NOT DONE [XXX]; SO PLEASE HELP . THE HEALTH CARE SERVICES HAVE NOT CANE OUT TO HELP ME WITH THE INJURY. AN I AM . IN NEED OF A LAWYER ASAP . THANKS [XXX]; I WILL WAIT FOR YOU ALL CALL [XXX]## VIN FAILED ## G M OLDESMOBIL [XXX] 2002 ## 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR

    NHTSA complaint 11170028
  2. Filed Aug 25, 2008Failure Aug 22, 200890,100 milesReno, NVVehicle speed control

    I WAS DRIVING MY 2002 AM GENERAL H1 HUMMER AND WHEN TRYING TO STOP, MY H1 ACCELERATED MAKING IT ALMOST IMPOSSIBLE TO STOP A 5 TON VEHICLE. I ALMOST ENDED UP IN A HEAD ON CRASH BUT PLACED GEAR IN NEUTRAL AND MY ENGINE TACH GAGE MAXED OUT AND AFTER 10 SECONDS LET GO. ACCORDING TO AM GENERAL THEY HAVE HAD A FEW INSTANCES SUCH AS MINE AND IT IS A FAULTY ACCELERATOR PEDAL. THIS WILL BE THE SECOND ACCELERATOR PEDAL BEING REPLACED. THE FIRST WAS IN MY 1999 H1. THIS IS A MAJOR ISSUE AN CAN CAUSE DEATH OR SERIOUS INJURY. IRONICALLY I BROUGHT IT IN 2 DAYS EARLIER FOR UNEXPLAINED ACCELERATION ON THE FREEWAY. I THOUGHT IT WAS A CRUISE CONTROL ISSUE AND WINKEL HUMMER IN RENO, REPLACED MY INJECTOR PUMP ($2,400) AND THE PROBLEM WAS NOT FIXED. I HAVE ORDERED A AC DELCO ACCELERATOR PEDAL WITH TPS (THROTTLE POSITION SENSOR) TO TEMPORARILY FIX THE PROBLEM HOPEFULLY. THIS IS A MAJOR ISSUE. H1'S WEIGH 8800 POUNDS AND IF IT CANNOT STOP DEATH OR BODILY INJURY CAN OCCUR. THIS SHOULD BE RECALLED AND FIXED SINCE THIS IS NOT AN ISOLATED INCIDENT. MY ATTORNEY JOEL BARBER (775) 323-6464 ADVISED ME TO CONTACT YOUR AGENCY. *TR

    NHTSA complaint 10239659
  3. Filed Apr 3, 2008Failure Mar 20, 200512,000 milesCarrollton, GAColumn

    I HAVE A 2002 CHEVY TAHOE THAT HAS A BUMPING NOISE IN THE STEERING COLUMN. I ALSO HAVE THREE FRIENDS THAT HAVE THE EXACT SAME NOISE IN THEIR LIKE VEHICLE. IT SEEMS IT SHOULD BE A RECALL SINCE IT IS IN THIS NUMBER OF VEHICLES. I HAVE REPORTED IT TO THE NSTB AND GOT A NOTE BACK THANK YOU FOR YOUR LETTER. *TR

    NHTSA complaint 10223320
  4. Filed Oct 19, 2007Failure Aug 8, 2007Avila, INControl module

    CAR WILL NOT START PASSLOCK PROBLEM

    NHTSA complaint 10206336
  5. Filed Jul 4, 2007Failure Jul 2, 2007THE Woodlands, TXParking brake

    BAD DESIGN OF EMERGENCY BRAKE ON MY 2002 TAHOE SUV. HAD SELDOM USED THE EMERGENCY BRAKE AND WAS GETTING THE STATE INSPECTION DONE AND WOULD NOT PASS INSPECTION DUE TO FAILURE OF THE EMERGENCY BRAKE. AUTO REPAIR REPLACED THE DAMAGED EQUIPMENT.

    NHTSA complaint 10195308
  6. Filed Mar 25, 2004Failure Mar 22, 2004Geneva, ILTread/belt

    TREAD SEPERATION ON MY BF GOODRICH 245/70/16 T/A TIRES THAT CAME WITH MY 2002 CHEVY TRAILBLAZER. ALL 4 TIRES HAVE CRACKS AROUND THE SIDEWALLS. SHOULD THE CRACKS GET DEEPER, I HAVE BEEN TOLD THE TREAD WILL SEPERATE FROM THE TIRES. THESE HAVE ABOUT HALF THE TREAD LIFE LET. UNFORTUNATELY, I AM TOLD THIS IS A PRO-RATED PROBLEM THAT SEEMS TO HAVE HAPPENED TO ONLY THESE 4 TIRES.

    NHTSA complaint 10063882
  7. Filed Feb 10, 2004Failure Feb 10, 2004Roanoke, TXParking brake

    LATE MODEL (YEAR 2000+) FULL SIZE GM VEHICLES HAVE PARKING BRAKES THAT FAIL TO FUNCTION IN AS FEW AS 15,000 MILES. THE FAILURE OCCURS WHETHER THE DRIVER USES THE BRAKE OR NOT. I AM A TEXAS STATE VEHICLE INSPECTOR IN THE FORT WORTH AREA AND HAVE SEEN HUNDREDS OF THESE WITH A COMMON DESIGN DEFECT.*AK

    NHTSA complaint 10056899
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

289 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • PIP5601C Jul 18, 2025 · Service Bulletin/Repair Instructions
    This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
  • General Communication Aug 26, 2024 · Service Campaign
    Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some …
  • 24-NA-141 Jul 24, 2024 · Service Bulletin/Repair Instructions
    GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more ca…
  • 16-NA-383 Jun 28, 2024 · Service Bulletin/Repair Instructions
    This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduc…
  • 18-NA-099 Jun 17, 2024 · Service Bulletin/Repair Instructions
    This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
  • 24-NA-098 Jun 6, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
  • 10-08-45-001H Mar 28, 2024 · Service Bulletin/Repair Instructions
    This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
  • PIT5353 Nov 1, 2014 · Service Bulletin/Repair Instructions
    XM Audio Traffic And Travel Link Availability And Operation.
  • 16-NA-383 Mar 13, 2024 · Service Bulletin/Repair Instructions
    This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to red…
  • 22-NA-074 Feb 22, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • 18-NA-099 Jan 16, 2024 · Service Bulletin/Repair Instructions
    This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
  • 02-08-42-001J Jan 12, 2024 · Service Bulletin/Repair Instructions
    This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
  • Recalls Jun 30, 2014 · Service Bulletin/Repair Instructions
    Vehicle Recalls
  • PIT4864F Mar 1, 2014 · Service Bulletin/Repair Instructions
    Information On Requests To Add OnStar Bluetooth Option.
  • PIC5588B Jun 1, 2014 · Service Bulletin/Repair Instructions
    Programming And Activation Of Replacement OnStar Modules.
  • PIC5588A Oct 1, 2012 · Service Bulletin/Repair Instructions
    Programming And Activation Of Replacement OnStar Modules.
  • 130089009 Sep 1, 2013 · Service Bulletin/Repair Instructions
    Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
  • PIT5264B Nov 1, 2014 · Service Bulletin/Repair Instructions
    Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
  • PIT5264 Mar 1, 2014 · Service Bulletin/Repair Instructions
    Canadian Customers Unable To Place Calls In The United States
  • 17-NA-170 Oct 6, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
  • 10-00-89-006J Sep 26, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
  • 19-NA-219 Apr 24, 2023 · Service Bulletin/Repair Instructions
    This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
  • 17-NA-170 Apr 27, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
  • 04-00-89-015Z Apr 19, 2023 · Service Bulletin/Repair Instructions
    This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
  • 19-NA-219 Mar 23, 2023 · Service Bulletin/Repair Instructions
    This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
  • 22-NA-009 Mar 17, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
  • 17-NA-073 Feb 21, 2023 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
  • 01-08-42-001O Feb 15, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
  • 21-NA-124 Dec 14, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
  • 22-NA-074 Nov 9, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • 22-NA-205 Oct 19, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Module Harvesting.
  • 10-00-89-006I Oct 7, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
  • 22-NA-195 Sep 28, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
  • 22-NA-009 Sep 14, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
  • 22-NA-181 Sep 1, 2022 · Service Bulletin/Repair Instructions
    This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
  • 20-NA-065 Aug 15, 2022 · Service Bulletin/Repair Instructions
    This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
  • 22-NA-009 Jun 15, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
  • 22NA009 Jan 11, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
  • 22-NA-074 Mar 31, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • 22-NA-009 Mar 22, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
  • 15-NA-079 Dec 1, 2015 · Service Bulletin/Repair Instructions
    OnStar Voice Fallback Number Update
  • 010842001N Jun 21, 2021 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
  • 100089006H May 17, 2021 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
  • 21NA124 May 25, 2021 · Service Bulletin/Repair Instructions
    This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
  • 21NA124 May 25, 2021 · Service Bulletin/Repair Instructions
    This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
  • PIP5358A May 12, 2021 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessm…
  • PIP5640A Apr 12, 2021 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmi…
  • 18NA099 Mar 30, 2021 · Service Bulletin/Repair Instructions
    This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
  • PI0281D Jan 1, 2014 · Service Bulletin/Repair Instructions
    Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. …
  • PI0281D Jan 1, 2014 · Service Bulletin/Repair Instructions
    Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. …
  • 99-08-51-007F Feb 1, 2014 · Service Bulletin/Repair Instructions
    Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, u…
  • 99-08-51-007F Feb 1, 2014 · Service Bulletin/Repair Instructions
    Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, u…
  • 15-NA-079 Dec 1, 2015 · Service Bulletin/Repair Instructions
    OnStar® Voice Fallback Number Update Some customers may have received a letter from OnStar® stating that "We recently tried to provide a software update to the OnStar® hardware in your vehicle. However, your system could not be updated remotely. As a res…
  • PIP5163E Mar 30, 2021 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician …
  • PIP5540G Mar 22, 2021 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of th…
  • PIP5725A Mar 19, 2021 · Service Bulletin/Repair Instructions
    This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel…
  • PIP5628C Oct 8, 2020 · Service Bulletin/Repair Instructions
    This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
  • 18NA099 Aug 5, 2020 · Service Bulletin/Repair Instructions
    This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
  • PIP5226D Jul 27, 2020 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle be…
  • PIT5099E Jul 27, 2020 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressu…
Source: NHTSA manufacturer communications files.