Complaints over time
Complaints about the 2017 GMC Savana peaked in 2023, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2017 GMC Savana
Van, gasoline, built in United States. Owner complaints on file from Mar 8, 2018 to Sep 10, 2026.
Recall campaigns covering this model year6396k vehicles or units across those campaigns
Owner complaints7Below the median 2017 van
Severity index14.32017 vans average 6.2
First 24 months1Complaints in its first two years
Components
43% of complaints about the 2017 GMC Savana name powertrain
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
6 recall campaigns cover the 2017 GMC Savana
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-247 | Apr 6, 2023 | When the HVAC blower motor circuit is left unused with exposed connectors and wiring, the circuit can corrode and overheat | Electrical system | 150,830 | Repair or modification |
| 19V-428 | Jun 11, 2019 | Affected monitors may revert back to the factory default settings which may cause the camera image to be reversed | Equipment | 325 | Not stated |
| 19V-387 | May 23, 2019 | One or both of the rear-quarter windows may be tempered glass instead of laminated glass | Visibility and wipers | 1,159 | Part replacement |
| 18V-655 | Sep 21, 2018 | If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM… | Electrical system | 30,448 | Not stated |
| 18V-295 | May 3, 2018 | Liquid may leak into the driver's power window switch and cause corrosion, resulting in high electrical resistance | Visibility and wipers | 207,483 | Part replacement |
| 18V-267 | Apr 26, 2018 | These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the… | Equipment | 6,154 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2017 GMC Savana
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
7 complaints on file, page 1 of 1.
- Filed Sep 10, 2026Failure Jul 23, 2026Houston, TXAir bagsCrash1 injured
I was involved in a company car wreck on July 23 2026 I got hurt the airbags didn't deploy at all
NHTSA complaint 11763252 - Filed Jun 13, 2023Failure May 1, 202375,000 milesCincinnati, OHPower train
The contact owns a 2017 GMC Savana. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic, who diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.
NHTSA complaint 11526817 - Filed Jan 18, 2023Failure Dec 5, 2022Bradenton,, FLService brakes
The ABS Control Unit is faulty for the second time on this vehicle, with only 28,174 miles on it. The first time was 11/09/20 at 24,156 miles.
NHTSA complaint 11502438 - Filed Jun 17, 2022Failure Jun 16, 2022uxbridge, MAAir bags, Power train
My airbag light will come on randomly . I had it scanned and its coming up as a DTC .
NHTSA complaint 11469854 - Filed Jul 26, 2021Failure Jul 13, 2021Crystal Lake, ILPower train, Steering
Have taken it to the GMC dealership over seven times with same issue. They refuse to fix problem due to not being able to replicate it. Losing steering and braking issue is getting worse. This is a LARGE HEAVY TRUCK and GM refuses to help fix. This is very disturbing. Has to be something in the drive train.
NHTSA complaint 11426488 - Filed Dec 5, 2019Failure Aug 12, 201924,000 milesCarleton, MISeat belts, Suspension, Wheels
I HAVE PURCHASED A CONVERSION VAN THAT HAS BEEN MODIFIED BY AN AFTERMARKET UPFITTER BUT SOLD AS NEW ON A FRANCHISED GMC DEALERSHIP LOT. THE VAN CARRIES TWO PLACARDS WITH CONFLICTING GVWR INFORMATION. THESE VANS ARE BEING MODIFIED IN MASS QUANTITIES. THE REAR SPRINGS HAVE BEEN CHANGED TO SOFTEN THE RIDE BUT ARE INADEQUATE TO SUPPORT THE WEIGHT OF A 3/4 TON VAN. THE TIRES THAT ARE BEING INSTALLED ON THESE VANS FOR VANITY REASONS ARE NOT OF THE CORRECT WEIGHT RATING FOR A 3/4 TON VAN. WE HAVE HAD MAJOR ISSUES WITH THE TIRES FAILING AND THE REAR SPRINGS BENDING. THE CONVERSION COMPANY, THE GMC DEALER, NOR GM CUSTOMER SERVICE WISH TO ADDRESS THESE ISSUES. YET THESE VANS CONTINUE TO BE SOLD IN MASS QUANTITIES ON GMC AND CHEVROLET DEALER LOTS AS BRAND NEW VEHICLES. I AM SEEING MANY ONLINE COMPLAINTS IN FORUMS AND FACEBOOK GROUPS FROM OTHER OWNERS WITH THE SAME TYPE OF ISSUES. I AM GENUINELY CONCERNED THAT SOMEONE IS GOING TO BE INJURED EVENTUALLY DUE TO TIRE OR SPRING FAILURE. ALSO I HAVE BEEN HAVING ISSUES WITH THE SEAT BELTS BECOMING COMPLETELY UNBOLTED FROM THE SEATS. THE FASTENERS USED BY THE CONVERSION COMPANY FOR THE SEAT BELTS ARE ALSO INADEQUATE FOR TODAY'S STANDARDS. PLEASE UNDERSTAND THAT MY COMPLAINT IS NOT IN REGARD TO THE OEM SPEC GM VAN. THIS COMPLAINT IS RELATED TO A GM AUTHORIZED UPFITTER THAT IS TAKING BRAND NEW VANS PROVIDED BY GM, INSTALLING THEIR PARTS, THEN SELLING THEM AS NEW VEHICLES AT GM DEALERSHIPS. THIS CONVERSION COMPANY (THE EXPLORER VAN COMPANY) ALSO INSTALLS THEIR PRODUCTS ON FORD, MERCEDES, AND POSSIBLY THE RAM VANS AS WELL. WE HAVE HAD THREE TIRE FAILURES ALREADY BECAUSE OF THIS ISSUE. BELLE TIRE WOULD NOT SELL US A REPLACEMENT TIRE BECAUSE THE SIZE INSTALLED ON THE VAN IS NOT RATED PROPERLY AND THERE IS NO TIRE MANUFACTURER IN THE US THAT PRODUCES A TIRE IN THE PROPER SIZE WITH THE CORRECT WEIGHT RATINGS.
NHTSA complaint 11287037 - Filed Mar 8, 2018Failure Dec 28, 20173,000 milesAppleton, WIBody
TL* THE CONTACT OWNS A 2017 GMC SAVANA. WHILE DRIVING, THE VEHICLE STARTED TO VEER TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HOLIDAY AUTOMOTIVE (321 N ROLLING MEADOWS DR., FOND DU LAC, WI 54937, (866) 875-3224) WHERE IT WAS DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
NHTSA complaint 11078219
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- PE23016 Preliminary evaluation, Powertrain
6L90 Transmission Failure
Opened Sep 27, 2023, closed Jan 10, 2025
Source: NHTSA ODI investigations file.
Service bulletins
1,158 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- PIT5698F Sep 26, 2026 · Service Bulletin/Repair Instructions
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it. - PIP4902W Sep 4, 2026 · Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. - PIT5099J Jul 21, 2026 · Service Bulletin/Repair Instructions
PI to help diagnose A/C concern - PIT3271Q Apr 1, 2026 · Service Bulletin/Repair Instructions
This preliminary information communicates information about how to determine if a wheel and tires size change is available. - PIP6104 Mar 9, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect. - PIP4902V Mar 9, 2026 · Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. - PIT6400A Jan 16, 2026 · Service Bulletin/Repair Instructions
This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin. - PIP5700G Jan 12, 2026 · Service Bulletin/Repair Instructions
This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when ordering - PIP4902U Jan 8, 2026 · Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. - 25-NA-156 Jun 7, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides information on Tire Sidewall Irregularities. - 00-06-01-026R Jun 5, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage. - PIT5214G Nov 20, 2025 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of Genera… - PIP5700F Oct 30, 2025 · Service Bulletin/Repair Instructions
This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when ordering - 23-NA-153 May 15, 2025 · Service Bulletin/Repair Instructions
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. - PIP6088 Oct 8, 2025 · Service Bulletin/Repair Instructions
This PI Addresses a possible solenoid wiring fault and how to inspect the build date to identify - PIP6086 Sep 15, 2025 · Service Bulletin/Repair Instructions
This PI advises dealers to inspect for a missing pump gasket if the vehicle exhibits no movement following a VB replacement - 13598 Sep 9, 2025 · Other
New Vehicle Monitoring Programs Section in IVH - PIP4902T Aug 14, 2025 · Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. - PIC5650M Aug 7, 2025 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B306… - 15-NA-010 May 7, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states. - PIT6400 Jun 17, 2025 · Service Bulletin/Repair Instructions
This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin. - PIT6180A Jun 10, 2025 · Service Bulletin/Repair Instructions
This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog. - PIP4902S Jun 9, 2025 · Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. - PI0281L Apr 17, 2025 · Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers. - 25-NA-100 Apr 18, 2025 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Comp… - PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads. - PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads. - PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads. - 07-00-89-037W Apr 8, 2025 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs. - 25-NA-087 Apr 3, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs. - 25-NA-052 Mar 25, 2025 · Service Bulletin/Repair Instructions
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system. - 13-08-116-001K Mar 31, 2025 · Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. - 24-NA-098 Mar 21, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information. - 25-NA-065 Mar 21, 2025 · Service Bulletin/Repair Instructions
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis. - 15-06-03-001F Mar 12, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries. - 08-03-10-006I Mar 14, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion. - 19-NA-255 Mar 11, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only). - 25-NA-052 Mar 4, 2025 · Service Bulletin/Repair Instructions
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system. - PIP5943A Mar 25, 2025 · Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician on diagnostic aids to help with the diagnosis and repair of 8 Speed Transmissions - 17-NA-073 Mar 5, 2025 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides information regarding the field action courtesy transportation policy. - 05-03-07-009L Feb 25, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles. - 11-00-89-005Y Feb 22, 2025 · Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only). - 05-08-51-001L Feb 20, 2025 · Service Bulletin/Repair Instructions
This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film. - PIP5966A Mar 2, 2025 · Service Bulletin/Repair Instructions
This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement - PIP5966A Mar 2, 2025 · Service Bulletin/Repair Instructions
This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement - 16-NA-109 Feb 18, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear. - 07-00-89-037V Feb 13, 2025 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs. - PIP5358D Feb 20, 2025 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessm… - 16-NA-019 Feb 12, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares. - 22-NA-244 Jan 30, 2025 · Service Bulletin/Repair Instructions
This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period. - 22-NA-074 Jan 30, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. - 21-NA-043 Jan 31, 2025 · Service Bulletin/Repair Instructions
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. - 10-08-110-001L Jan 31, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides information on proper use of floor mats. - 01-08-42-001Q Jan 27, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines. - 09-06-04-026Z Jan 9, 2025 · Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2. - 07-00-89-037U Jan 4, 2025 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs. - 20-NA-132 Jan 7, 2025 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. - 03-06-01-023I Dec 18, 2024 · Service Bulletin/Repair Instructions
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil. - 18-NA-263 Dec 14, 2024 · Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only). - 08-07-30-035I Nov 27, 2024 · Service Bulletin/Repair Instructions
This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
Source: NHTSA manufacturer communications files.