Complaints over time
Complaints about the 2024 GMC Sierra EV peaked in 2025, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2024 GMC Sierra EV
Pickup, electric, AWD/All-Wheel Drive, built in United States. Owner complaints on file from Sep 19, 2024 to Jun 18, 2026.
Recall campaigns covering this model year31,977 vehicles or units across those campaigns
Owner complaints6Below the median 2024 pickup
Severity index16.72024 pickups average 5.9
First 24 months3Complaints in its first two years
Components
17% of complaints about the 2024 GMC Sierra EV name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2024 GMC Sierra EV
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-015 | Jan 16, 2025 | Bolt that secures the rear center seat belt assembly to the seat structure may not have been properly tightened | Seat belts | 5 | Repair or modification |
| 24V-755 | Oct 10, 2024 | Front turn signal lights and parking lights may be too similar in brightness, making it difficult to see the front turn signals when they are… | Lighting | 1,962 | Part replacement |
| 24V-320 | May 9, 2024 | Electric motors in the rear drive units may have insufficiently insulated wires that can contact each other, resulting in a loss of drive power | Electrical system | 10 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2024 GMC Sierra EV
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
6 complaints on file, page 1 of 1.
- Filed Jun 18, 2026Failure Jun 18, 202515,000 milesRound Rock, TXLatches/locks/linkages
The contact owns a 2024 GMC Sierra EV. The contact stated that while operating the vehicle the front trunk had erroneously opened. During the failure the vehicle would not shift out of the park position and the warning message indicating that the door was unsecured had displayed. The contact indicated that the failure had occurred on multiple occasions and the battery was disconnected to reset the system and correct the failure. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 15,000.
NHTSA complaint 11745082 - Filed Jun 2, 2026Failure May 8, 2026Sultan, WAService brakes
After the latest update from the Dealer, the integrated trailer brake module no longer shows an output of how much power it's applying to the trailer brake system. It just stays blank. I can tell that the brakes actually are being applied, however not having indication of them being applied and how much pressure is applied is concerning.
NHTSA complaint 11741595 - Filed May 11, 2026Failure May 2, 2026Springfield, MOElectrical system, Fuel/propulsion system, Power trainFire
I was driving and noticed a very strong smell of an electrical fire. The truck popped up a High Voltage Battery warning and several warning lights came on. We stopped, restarted the truck and the lights came on again, the smell returned as soon as we started driving. We drove the truck to Cable Dahmer GMC in Kansas City, MO. Service advisor Kracinda asked us to exit the vehicle as quickly as possible as it needed to be moved away from the building ASAP. It was parked several blocks from the building in a col de sac away from all vehicles. The electrical fire smell was very strong. The manufacturer is now saying that a software update is all that is required.
NHTSA complaint 11737138 - Filed May 1, 2025Failure Apr 5, 2025Tucson, AZBody
While on freeway going 75 mph, GMC installed soft tonneau cover came loose from forward anchor points and starting flapping loudly in wind and without quickly stopping would have flown off truck and hit surrounding vehicles.
NHTSA complaint 11658330 - Filed Mar 17, 2025Failure Mar 14, 2025Argyle, TXVisibility/wiper
The truck bed cover is not secure, it fits in via a channel with no straps or other protections and so when driving on the highway, it flies off from the connection to the cab and you can’t see behind you. It then smacks into the car until you can pull over. There is no protection against this.
NHTSA complaint 11648694 - Filed Sep 19, 2024Failure Sep 9, 2024Santa Maria, CASteering, Unknown or other, Wheels
MY HUD is not functioning it does not appear on windshield MY CRABWALK OPTION is not available in my infosystem
NHTSA complaint 11615456
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
405 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- PIT6368E Sep 28, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module. - PIT5698F Sep 26, 2026 · Service Bulletin/Repair Instructions
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it. - PIT6426C Sep 15, 2026 · Service Bulletin/Repair Instructions
If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module. - PIP4902W Sep 4, 2026 · Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. - PIT6541 Aug 27, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication - 662.40 Aug 4, 2026 · Over The Air
• Additional protection for battery health and to help prevent battery drain • Improved charging messaging in the driver display • Improved vehicle diagnostics - PIC6551C Aug 20, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues - PIT6368D Aug 5, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module. - PIT6512A Aug 3, 2026 · Service Bulletin/Repair Instructions
This PI states that if SDGM DTC P0604/P0607 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM. Advises of how to contact PQC to authorize SDGM replacement. - 662.30 Jul 15, 2026 · Over The Air
• Improvements to the infotainment system from Android update. This Android update removes Alexa Built-in (if supported). Google Assistant will remain available • Fixes to improve responsiveness for the center display, driver display, and camera • Fixes for… - 662.20 Jul 8, 2026 · Over The Air
• Improvements to active cabin ventilation • Additional protection for the health of your battery • Updates to help prevent excessive battery drain and overheating • Improvements to the software update system • This update contains a required software chang… - PIT6446A Jul 24, 2026 · Service Bulletin/Repair Instructions
This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used. - PIT5099J Jul 21, 2026 · Service Bulletin/Repair Instructions
PI to help diagnose A/C concern - PIP6081C Jul 14, 2026 · Service Bulletin/Repair Instructions
This Pi is to let dealer know that a program issue has been released and to not replace any hard for codes P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, U3581, U3582, U3583, U3584, U2BAA, U2BAB, U2BAC, U2BAD, U2BAE, - PIT6146A Jul 8, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates on a software anomaly for a DTC that sets for the incorrect side and how to address that concern. - PIT5966F Jun 23, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message. - N25-252332 Jun 16, 2026 · Over The Air
• Fixes to help prevent loss of functionality for connectivity features such as OnStar, Wi-Fi, Navigation, and Super Cruise. - PIT6523 Jun 10, 2026 · Service Bulletin/Repair Instructions
This PI provides diagnostic steps for dealer technicians to verify the condition and ensure that part replacement is necessary - PIP6123 Jun 5, 2026 · Service Bulletin/Repair Instructions
Technical Detail: This PI conveys that the vehicles listed may experience a condition where the vehicle is stuck in parallel condition with no codes resulting in slow DC charging and how to remedy this. - PIT6477C Jun 5, 2026 · Service Bulletin/Repair Instructions
This preliminary PI was created to advise techniians in the field that they will not be able to perform a GDS automated bleed with the scan tool dues to a issue with the software in the scan tool - PIT6503A Jun 3, 2026 · Service Bulletin/Repair Instructions
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera mod… - N252528480 Jun 4, 2026 · Service Campaign
Certain vehicles may be missing important information regarding the proper use of EV energy offboarding from the vehicle to a building. Vehicle owners will be mailed an insert to include in their Owner Manual. For vehicles in dealer inventory, dealers wil… - PIT6519 May 27, 2026 · Service Bulletin/Repair Instructions
This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available. - PIT6426A May 22, 2026 · Service Bulletin/Repair Instructions
If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module. - PIC6540J May 14, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio. - PIT6393L May 14, 2026 · Service Bulletin/Repair Instructions
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it. - PIT6512 May 11, 2026 · Service Bulletin/Repair Instructions
This PI states that if SDGM DTC P0604/P0607 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM. Advises of how to contact PQC to authorize SDGM replacement. - PIC6540H May 11, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio. - PIC6423A May 11, 2026 · Service Bulletin/Repair Instructions
Pi created to provide GM dealers with information on gathering information for projection issue - PIC6551B May 11, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues - PIT6436D May 6, 2026 · Service Bulletin/Repair Instructions
This Preliminary Information is to inform dealer technicians to not replace anything at this time in regards to this concern. The vehicle is still safe to drive with no other issues. - PIC6540G Apr 30, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio. - PIC6540G Apr 30, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio. - 661.40 Apr 28, 2026 · Over The Air
• Fixes to help ensure successful vehicle software updates • Fixes to help protect battery life • Improvements to provide more accurate speed limit detection on the driver’s display • Improvements to the availability of driver assistance features and fewer … - PIT6503 Apr 14, 2026 · Service Bulletin/Repair Instructions
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera mod… - PIP6107 Apr 8, 2026 · Service Bulletin/Repair Instructions
Technical Detail: This PI conveys that the BRFM (Battery Radio Frequency Module) becomes stuck/ logic locked in a state that requires an ENG level reset (RAD-wBMS). - PIT3271Q Apr 1, 2026 · Service Bulletin/Repair Instructions
This preliminary information communicates information about how to determine if a wheel and tires size change is available. - 661.30 Mar 21, 2026 · Over The Air
• Improvements to the performance of driver assistance features • Fixes to help ensure accurate driver display messages and alerts • Improvements to the performance of Automatic Emergency Braking and Adaptive Cruise Control braking • Fixes to help ensure p… - 661.10 Mar 21, 2026 · Over The Air
• Improvements to diagnostics and service messaging for battery health, particularly in humid conditions • Improvements to transmission diagnostics used for shifting • Improvements to charging system diagnostics • Fixes to help protect EV adapter from over… - 661.20 Apr 2, 2026 · Over The Air
• Improvements to accuracy of Park Assist messaging. • Fixes to improve performance of driver assistance systems and rear view camera. • Improvements to responsiveness of rear view camera. • Fixes to address Super Cruise disengaging erroneously. - N252529080 Apr 1, 2026 · Service Campaign
Service Update. Certain vehicles listed above may be missing a high voltage header plug on the RESS battery pack drive motor connector. Dealers are to inspect the RESS pack connectors and install the proper HV Header Plug if missing. - PIT6368C Mar 27, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module. - PIT6413A Mar 17, 2026 · Service Bulletin/Repair Instructions
This preliminary information is for technicians that will have this message after USB updating the radio. The repair should not involve replacing a module as pressing the reset button will correct this issue. - PIP6104 Mar 9, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect. - PIP4902V Mar 9, 2026 · Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. - PIT6393J Mar 6, 2026 · Service Bulletin/Repair Instructions
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it. - PIT6394E Mar 5, 2026 · Service Bulletin/Repair Instructions
A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete. Tech is directed to drive a city route to complete the procedure. - PIT6425D Mar 2, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss - PIC6629C Mar 5, 2026 · Service Bulletin/Repair Instructions
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display - N252541510 Mar 3, 2026 · Service Campaign
Certain vehicles may have been sold with a GM NACS Level 2 EV charging adapter (NACS to J1772) in which a quality issue was identified. Dealers are to provide the customer with the latest design charging adapter. - PIT6436C Feb 23, 2026 · Service Bulletin/Repair Instructions
This Preliminary Information is to inform dealer technicians to not replace anything at this time in regards to this concern. The vehicle is still safe to drive with no other issues. - PIP6081B Feb 23, 2026 · Service Bulletin/Repair Instructions
This Pi is to let dealer know that a program issue has been released and to not replace any hard for codes P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, U3581, U3582, U3583, U3584, U2BAA, U2BAB, U2BAC, U2BAD, U2BAE, - PIT6456D Feb 20, 2026 · Service Bulletin/Repair Instructions
This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back to the vehicle. - PIT6394C Feb 17, 2026 · Service Bulletin/Repair Instructions
A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete. Tech is directed to drive a city route to complete the procedure. - PIT6436B Feb 17, 2026 · Service Bulletin/Repair Instructions
This Preliminary Information is to inform dealer technicians to not replace anything at this time in regards to this concern. The vehicle is still safe to drive with no other issues. - PIT6213D Feb 16, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates that the Tailgate Assist Handle is not included with certain truck models and how to get one if needed. - PIC6635D Feb 4, 2026 · Service Bulletin/Repair Instructions
This preliminary information is to inform technicians that GM is aware of this issue and engineering is currently investigating. Technicians are to not replace any parts at this time. - PIC6635C Jan 29, 2026 · Service Bulletin/Repair Instructions
This preliminary information is to inform technicians that GM is aware of this issue and engineering is currently investigating. Technicians are to not replace any parts at this time. - PIT5985K Jan 27, 2026 · Service Bulletin/Repair Instructions
This PI provides diagnostics tips to dealership techs when trying to diagnose a CAN Bus communication issue after an event like a lightning strike, battery jump started backwards, failure over the air update, etc. - PIT6471 Jan 15, 2026 · Service Bulletin/Repair Instructions
This Preliminary Information is to inform technicians to not replace any parts at this time and to use the work around provided. When a fix is available, this PI will be updated to a bulletin.
Source: NHTSA manufacturer communications files.