Complaints about the 2023 GMC Terrain peaked in 2025, with 10 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
SUV, gasoline, AWD/All-Wheel Drive, built in Mexico. Owner complaints on file from Oct 5, 2023 to Oct 1, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-339 | May 11, 2023 | Four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with… | Child seats | 668,187 | Part replacement |
| 22V-929 | Dec 15, 2022 | Occupant Classification System may not properly disable the front passenger air bag when there is a small child or child restraint detected in the… | Airbags | 9 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
40 complaints on file, page 1 of 2.
My 2023 GMC Terrain has experienced two separate incidents of complete loss of motive power/engine propulsion while being driven. The vehicle suddenly loses the ability to accelerate and maintain normal propulsion, creating a serious safety risk in traffic. The first occurrence was on August 8, 2026. The vehicle was subsequently diagnosed and repaired by an authorized Chevrolet dealership with General Motors involvement. After those repairs were completed and the vehicle was returned to me, the same loss-of-propulsion symptom occurred again on September 26, 2026, approximately two weeks after the vehicle was returned. The second failure occurred while I was actively driving and again resulted in the vehicle being unable to maintain normal propulsion. The vehicle required towing and is currently at an authorized GMC dealership for diagnosis. The vehicle is available for inspection. This recurring failure creates a risk to the driver, passengers, and other motorists because propulsion can suddenly be lost while the vehicle is operating on a roadway.
NHTSA complaint 11768325I purchased this vehicle two weeks ago. It was my first time driving it since I bought it home from the dealer. I was on the highway driving about 55 mph in the left lane. All of a sudden the car started to slow down on its own going down to 15 mph without knowing what was happening. I tried to ease my way to the left and was almost hit by multiple vehicles. Once I got to the left lane the vehicle stopped running. I couldn’t start it. I noticed a pool of liquid on the right side of the vehicle. I also started to detect a strong smell of gasoline. I had to get towed off the road by calling 911 for assistance. The tow truck driver also confirmed that the liquid was gasoline. I had to get the car towed twice. It is now at my mechanic awaiting his inspection. I also spoke to the dealership. Unfortunately they are too far away for me to get the car there. I’m in limbo now. I am praying that the car is still under warranty. This was a very dangerous experience and it could have been worse. I did notice a recall for fuel system failure but I did not see it on my vehicles vin number.
NHTSA complaint 11765686Harness for the airbag gave out. Puts the passenger at risk. Confirmed by service members at Rodenroth Motors Inc. in Sault Ste Marie MI. Message said service "Restraint system". There was no official incident date. One day whenever somebody sat in the passenger side the warning would appear.
NHTSA complaint 11761445adaptive cruise disengaging alert on dash- no cars or weather conditions to induce this. loss of power and bucking on highway( near accident caused) catostostrophic sudden loss of power engine/transmission failure while mechanic driving resulting in car towed back to dealer. loss of power multiple times causing near accidents. sudden jolting at stop light causing car to propel forward requiered both feet on brake pedal to stop. 4 episodes of near collision 1st altert started 04/4/2024 adaptive cruise light on dash 14,700 miles on vehicle 5 episodes continued and now car is still at dealership for emissions failure, loss of power x 4 weeks. ALL PHOTOS OF DASH LIGHTS, REPAIR INVOICES AND VIDEO OF DASH AVAILABLE BUT I AM NOT ABLE TO UPLOAD ALL.
NHTSA complaint 11755131The contact owns a 2023 GMC Terrain. The contact stated that while driving at various speeds, the vehicle unexpectedly decelerated and failed to properly accelerate. The service transmission and service fuel management system messages were displayed, and the check engine warning light was flashing with several other unknown warnings illuminated. The vehicle was taken to the local dealer and while test-driving the vehicle, the vehicle stalled. The vehicle was towed back to the dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, and an engineer was sent to the dealer to inspect the vehicle. No further information was available. The contact stated that the transmission module was previously replaced, but the failure persisted. The failure mileage was 27,000.
NHTSA complaint 11754923I have had 2 different instances where my vehicle stops in the middle of a busy intersection or traffic and have no warning what so ever. Vehicle just shuts off and I am not able to turn back on to move out of the way. First time I got it repaired it was related to the fuel pump and now I am waiting to hear back from my mechanic to see what the issue is but so far it is an indication of the fuel pump as well. Both times I required help from law enforcement because vehicle shut off in the middle of the road and safety to myself and other drivers was an issue until tow truck arrived to move my vehicle.
NHTSA complaint 11741516The contact owns a 2023 GMC Terrain. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and the engine stalled. The contact attempted to drive the vehicle to the shoulder of the road, the engine seized. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact The vehicle was towed to an independent mechanic where it was diagnosed with a failed fuel pump. The contact was informed that the fuel pump needed to be replaced. The failure reoccurred. The vehicle was towed back to the independent mechanic where it was diagnosed with a failed fuel injector. The contact was informed that the fuel injector needed to be replaced. The vehicle was repaired. The failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with a failed Number 3 fuel injector. The contact was informed that the fuel injector needed to be replaced. The parts were ordered, and the vehicle was being repaired. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.
NHTSA complaint 11740826I was driving the vehicle on the highway the cruise control was on. All of a sudden I got a warning on vehicle info panel that stated vehicle power is reduced. The vehicle decelerated on its own and I could not accelerate past 55. The check engine light came on. I pulled off the road and turned the vehicle off. After about 10 minutes, I started the car back up and proceeded down the highway at normal speed. The check engine light remained on. I stopped at a Chevrolet dealer service center in Ft Stockton, TX, to have the vehicle looked at. They could find no error codes and could not duplicate the problem. I was sent on my way. This has happened multiple times while driving on roads in my area. Mostly while on the highway.
NHTSA complaint 11740102Vehicle stalled while driving and would not restart. Strong gasoline smell present and on ground. Third occurrence. Vehicle stalled while driving at on busy road (safety issue both times). Strong raw gas smell. Would not crank afterward. Dash powered normally with check engine light. Happened previously around 27k miles in September 2025. Occurred again May 9, 2026. Occurred again today l, May 18, 2026. Vehicles is being towed to dealership again for the 3rd time
NHTSA complaint 11738493I was driving down the hwy and all of a sudden the car went into reduced power mode and the dealership is saying it’s a high pressure fuel pump which is not covered under the standard warranty My vehicle only has 46000 miles Fennigan GMC Rosenberg tx
NHTSA complaint 11737870Car reduced speed and the smell of gas filled the car. Car shut off. Check engine light came on with reduced speed. This is the second time this has happened. Gas leaked onto ground from car. Car stalls immediately while driving and does not allow you to press the gas to keep moving. Almost hit from behind on Main Street.
NHTSA complaint 11736700Car reduced speed and smells of gas. Will not crank and will stall immediately and just stops immediately. Car has only 30,000 miles and it has stalled out for the second time with the same issue. The first time the car stalled on the freeway and I was almost hit from the back. This second time reduced speed and quickly shut off on a Main Street and was almost hit again. Car does not allow you to press the gas and coast during the incident.
NHTSA complaint 11736699The contact owns a 2023 GMC Terrain. The contact stated that while driving on several occasions at various speeds, the check engine warning light illuminated, the message "Engine Power Reduced" was displayed, and the vehicle lost power. The vehicle stalled on three separate occasions. The vehicle was able to restart each time after approximately 15 minutes of waiting, but the vehicle failed to accelerate above 40 MPH. The vehicle was taken to a dealer and DTC: P228C, P0089, and P006C were retrieved, and the contact was informed that the fuel pump and fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint 11731486The contact owns a 2023 GMC Terrain. The contact was informed by his wife that while attempting to accelerate from being stationary, the vehicle was shaking abnormally and hesitated before accelerating. There were no warning lights illuminated. The vehicle was taken to the dealer to be diagnosed but the cause of failure was not yet determined. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer opened a case for the failure. The failure mileage was approximately 13,000.
NHTSA complaint 11730114Took dealer 3/26 for Sam issue Engine Power reduced after already cause me hit curb. Got it out 4/1/26 Now 4/5/26 it happened again same codes after they claimed they fixed it. Also keep having Emergency services come on a caused my dashboard out. My issues is car keeps stalling losing power. Same codes as week ago after dealer fix. Also 4 time took for noises in my car from passenger side. They keep telling me they can’t replicate it, but you can clearly see where the door is not lined up. This has been going on for over 30,000 miles for that. Like some of these issues have been going on since the 36,000 but now I’m having issues where I’m losing power like this is insane all before 60,000 miles which I’m about to hit. It’s gonna end up getting me killed on the interstate. My vin also says it’s fwd it’s awd AT4 . Called dealer said only to update software clearly not the issue. My doors are off and they have refused to fix those for over 30,000 miles now. It won’t let me attach any pics for some reason I’ve tried since yesterday
NHTSA complaint 11729391Took dealer 3/26 for Sam issue Engine Power reduced after already cause me hit curb. Got it out 4/1/26 Now 4/5/26 it happened again same codes after they claimed they fixed it. Also keep having Emergency services come on a caused my dashboard out. My issues is car keeps stalling losing power. Same codes as week ago after dealer fix. Also 4 time took for noises in my car from passenger side. They keep telling me they can’t replicate it, but you can clearly see where the door is not lined up. This has been going on for over 30,000 miles for that. Like some of these issues have been going on since the 36,000 but now I’m having issues where I’m losing power like this is insane all before 60,000 miles which I’m about to hit. It’s gonna end up getting me killed on the interstate.
NHTSA complaint 11729297Out of nowhere and driving this morning, my engine reduced power came on. Then I started losing power in the car then it died on me once out of nowhere. I managed to make it home an hour and a half later, but that could’ve got me killed stopped by AutoZone since dealerships closed today and it tells me that it’s code P228C, P0089 fuel pump. And then last night my emergency service calling came on which one I looked it up so something to do with OnStar and could be a module so I’m not sure what that is. And then you add on the fact all the sudden in the last 24 hours, my screen keeps going in and out are not working last week. My volume wasn’t working. I love this car, but it seems to have a lot of issues all of a sudden and I’m fixing to be at 60,000 miles which is a big problem considering warranty will be expired. I’ve already had issues with squeaking and squealing from the windows that they claim they can’t find nothing and I’ve had to listen to it for almost 60,000 miles. I had to get this car because my other car blew up on me and I can’t afford another new car. I’ll be taking it to the dealership first thing in the morning and I hope to God that something can be fixed cause we’re in one car Family.
NHTSA complaint 117261521st Failure. August 28, 2025. Vehicle stalled out while driving with NO warning. Check engine light stayed on. Could not drive. Car towed to dealership. Scanned codes found: p0089, p00c6 and p228c. Cause: Internal failure. Bulletin pertaining to this issue performed. Program of ecm per bulletin. 2nd Failure. February 19, 2026 Vehicle stalled out a 2nd time while driving with NO warning. Check engine light stayed on. Could not drive. Towed in a 2nd time. Scanned codes found: p0089, p00c6, p228c and p2c1f. Cause: internal Fault. Fuel pump power control module replacement. Fuel pump replacement. 3rd Failure. March 4th, 2026. Vehicle stalled out a 3rd time while driving with NO warning. Check engine light stayed on. Could not drive. Towed in again to dealership. Currently sitting at dealership waiting on repairs a 3rd time for the same thing. Wife is 76 years old and is terrified to drive this car. What if this stalls out on the freeway in traffic. Car is unsafe to drive.
NHTSA complaint 11722113GM Flier PIP6071A - continued engine misfire/chugging/buck/skip under load, going up hills, trying to pass, etc. Was taken to shop January 2025 ~90,000 with these symptoms. Charged for spark plug replacement (visit 1). Taken back January 2026 ~150,000 miles, charged for ignition coil 1 and spark plugs. Immediately returned as problem persisted, spark plugs replaced (visit 3). February 6 2026, same problem as before, spark plugs replaced (visit 4). February 18 2026, currently in shop, problem persisting, trying to say it is the other 3 ignition coils, even after I requested they check O2 sensor and inspect catalytic converter.
NHTSA complaint 11719589The infotainment system is not working. It has the "black screen" issue.
NHTSA complaint 11715519Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.