Complaints over time
Complaints about the 2004 GMC W3500 peaked in 2023, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2004 GMC W3500
Other, gasoline, 4x2, built in United States. Owner complaints on file from Aug 2, 2023 to Aug 2, 2023.
Recall campaigns covering this model year1253 vehicles or units across those campaigns
Owner complaints1Below the median 2004 other
Severity index0.02004 others average 7.3
First 24 months0Complaints in its first two years
Components
Complaints by component
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2004 GMC W3500
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 05V-168 | Apr 20, 2005 | On certain trucks equipped with rpo ik9, due to insufficient durability and testing, the fuel switching manifold solenoids lack water or salt… | Fuel system | 253 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2004 GMC W3500
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Aug 2, 2023Failure Apr 16, 2023Oceanside, CAUnknown or other
To whom it may concern, Last month in California I purchased an automotive hardware/software tool from an Indiana based company through Amazon which connects to the OBD port. After using the tool, the airbags were disabled on two of my vehicles requiring replacement. At first, I didn't realize that the tool caused the error, but when I moved my cellular telephone holder, I noticed the error light. Then I drove the other auto and realized that it was no coincidence that both airbags were disabled. After leaving bad reviews, the company finally contacted me and paid a portion for the correction, but then reneged on paying for the replacement part. It costs approximately $1,000 per vehicle to repair. Please kindly direct me and assist in obtaining a correction and reimbursement. JXXX PXXXXXXX XXX-XXX-XXXX
NHTSA complaint 11536143
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
80 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- PIP5601C Jul 18, 2025 · Service Bulletin/Repair Instructions
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC. - PIT3271P Sep 6, 2024 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in … - General Communication Aug 26, 2024 · Service Campaign
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some … - 24-NA-141 Jul 24, 2024 · Service Bulletin/Repair Instructions
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more ca… - 16-NA-383 Jun 28, 2024 · Service Bulletin/Repair Instructions
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduc… - 18-NA-099 Jun 17, 2024 · Service Bulletin/Repair Instructions
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. - 09-00-89-008G May 7, 2024 · Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process. - 10-08-45-001H Mar 28, 2024 · Service Bulletin/Repair Instructions
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish. - PIT5353 Nov 1, 2014 · Service Bulletin/Repair Instructions
XM Audio Traffic And Travel Link Availability And Operation. - 16-NA-383 Mar 13, 2024 · Service Bulletin/Repair Instructions
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to red… - 22-NA-074 Feb 22, 2024 · Service Bulletin/Repair Instructions
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. - 18-NA-099 Jan 16, 2024 · Service Bulletin/Repair Instructions
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. - PI1394B Jan 12, 2024 · Service Bulletin/Repair Instructions
This PI bulletin advises the technician on the proper way to install the pistons in an engine. - 02-08-42-001J Jan 12, 2024 · Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage. - Recalls Jun 30, 2014 · Service Bulletin/Repair Instructions
Vehicle Recalls - PIT4864F Mar 1, 2014 · Service Bulletin/Repair Instructions
Information On Requests To Add OnStar Bluetooth Option. - 23-NA-219 Dec 12, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories. - PIC5588B Jun 1, 2014 · Service Bulletin/Repair Instructions
Programming And Activation Of Replacement OnStar Modules. - PIC5588A Oct 1, 2012 · Service Bulletin/Repair Instructions
Programming And Activation Of Replacement OnStar Modules. - 130089009 Sep 1, 2013 · Service Bulletin/Repair Instructions
Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules - PIT5264B Nov 1, 2014 · Service Bulletin/Repair Instructions
Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States. - PIT5264 Mar 1, 2014 · Service Bulletin/Repair Instructions
Canadian Customers Unable To Place Calls In The United States - 03-00-91-001I Nov 6, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. - 17-NA-170 Oct 6, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. - 23-NA-153 Sep 1, 2023 · Service Bulletin/Repair Instructions
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. - 18-NA-073 Aug 24, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. - 19-NA-219 Apr 24, 2023 · Service Bulletin/Repair Instructions
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue. - 17-NA-170 Apr 27, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. - 04-00-89-015Z Apr 19, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only). - 19-NA-219 Mar 23, 2023 · Service Bulletin/Repair Instructions
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue. - 22-NA-009 Mar 17, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters. - 17-NA-073 Feb 21, 2023 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides information regarding the field action courtesy transportation policy. - 01-08-42-001O Feb 15, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines. - 09-00-89-008F Dec 21, 2022 · Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process. - 21-NA-124 Dec 14, 2022 · Service Bulletin/Repair Instructions
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set. - PIT3271N Nov 29, 2022 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in … - 22-NA-074 Nov 9, 2022 · Service Bulletin/Repair Instructions
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. - 22-NA-205 Oct 19, 2022 · Service Bulletin/Repair Instructions
This service bulletin provides information on Module Harvesting. - 22-NA-195 Sep 28, 2022 · Service Bulletin/Repair Instructions
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada. - 22-NA-009 Sep 14, 2022 · Service Bulletin/Repair Instructions
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters. - 06-00-89-031H Sep 16, 2022 · Service Bulletin/Repair Instructions
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification. - 22-NA-181 Sep 1, 2022 · Service Bulletin/Repair Instructions
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission. - 20-NA-065 Aug 15, 2022 · Service Bulletin/Repair Instructions
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set. - 22-NA-009 Jun 15, 2022 · Service Bulletin/Repair Instructions
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters. - 18-NA-099 May 16, 2022 · Service Bulletin/Repair Instructions
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. - PIT3271M Mar 7, 2022 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in … - 22-NA-074 Mar 31, 2022 · Service Bulletin/Repair Instructions
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. - 22-NA-009 Mar 22, 2022 · Service Bulletin/Repair Instructions
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters. - 15-NA-079 Dec 1, 2015 · Service Bulletin/Repair Instructions
OnStar Voice Fallback Number Update - 06-00-89-031D Dec 1, 2015 · Service Bulletin/Repair Instructions
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification - PI0281D Jan 1, 2014 · Service Bulletin/Repair Instructions
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. … - PI0281D Jan 1, 2014 · Service Bulletin/Repair Instructions
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. … - 99-08-51-007F Feb 1, 2014 · Service Bulletin/Repair Instructions
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, u… - 99-08-51-007F Feb 1, 2014 · Service Bulletin/Repair Instructions
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, u… - 15-NA-079 Dec 1, 2015 · Service Bulletin/Repair Instructions
OnStar® Voice Fallback Number Update Some customers may have received a letter from OnStar® stating that "We recently tried to provide a software update to the OnStar® hardware in your vehicle. However, your system could not be updated remotely. As a res… - 06-00-89-031D Dec 1, 2015 · Service Bulletin/Repair Instructions
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification - 150089005A Oct 1, 2017 · Service Bulletin/Repair Instructions
Essential Tools that Include Consumable Parts (U.S. Only) - 150089004B Oct 1, 2017 · Service Bulletin/Repair Instructions
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary compone… - 070849020M Oct 1, 2017 · Service Bulletin/Repair Instructions
IPC Odometer Programming Method Quick Reference Guide - PIT3271K Nov 11, 2020 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in …
Source: NHTSA manufacturer communications files.