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Model year

2023 Grand Design Imagine

Trailer, Not Applicable, built in United States. Owner complaints on file from Jul 10, 2023 to Mar 14, 2026.

Recall campaigns covering this model year28,289 vehicles or units across those campaigns
Owner complaints44.0 times the median 2023 trailer
Severity index0.02023 trailers average 5.4
First 24 months2Complaints in its first two years
Complaints over time

Complaints about the 2023 Grand Design Imagine peaked in 2024, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.5220232024220252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

75% of complaints about the 2023 Grand Design Imagine name suspension

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Suspension
3
Equipment
1
Structure
1
Tires
1
Wheels
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2023 Grand Design Imagine

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2023 Grand Design Imagine
CampaignFiledSubjectComponentVehiclesRemedy
23V-151Mar 7, 2023Federal Certification Label incorrectly states the tire size and inflation pressure requirementTires139Repair or modification
22V-603Aug 9, 2022Electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operationEquipment8,150Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2023 Grand Design Imagine

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

4 complaints on file, page 1 of 1.

  1. Filed Mar 14, 2026Failure Mar 13, 2026Siler City, NCSuspension, Leaf

    Axle assembly does not meet Federal Vehicle Safety requirements. Vehicle is rated at GVWR/PNVB 8995LB and axle assemble ratings are 4400 each. Two axles at 4400 each is 8800 LB, see axle tag photos. The leaf springs are rated at 3500 LBS with both being 7000 LB, see axle tag Leaf Spring Designation 7225 LB. I have 4,427 documented miles on the recreation vehicle and just had the bearings repacked and two out of the four bearings show scoring and discoloration from extreme over heating indicating improper calculation of load bearing components. The manufacture's own labels show the suspension is not rated or configured for the RV's requirements.

    NHTSA complaint 11724304
  2. Filed Dec 28, 2024Failure Dec 22, 2024Orcutt, CAStructure, Suspension, Unknown or other

    Upon inspection of the frame based on other complaints of frame cracking, I found approximate 2" cracks in the steel I beam frame rail above the leaf spring hangers. I read that this is indicative of frame flex and compromised or wrong steel thickness of the I beam. Im currently working with the manufacture to resolve this, but I'm concerned of the quality of the entire frame rails and the safety/integrity of possible repairs.

    NHTSA complaint 11632841
  3. Filed Jun 26, 2024Failure Jun 3, 2024Deerfield, ILSuspension, Multiple axle, Unknown or other

    Bent axle that caused tire to bent. There was no accident because unit was delivered to the service before fitting separated. In this case there was a recall of grand design reflection and momentum NHTSA Recall No. 23V-455 but not imagine. No warning signs were displayed. The issue was noticed at the Rv General , Huntley , IL service department. The issue is severe- it could cause separation of tire which could cause loss of control, injury or death. The unit is located at RV General, Huntley, IL. The recall says” axles may not have been tightened properly. As a result, a fitting could separate and damage the pin that locks the axle nut in place. If the axle nut comes loose, the spindle and wheel could separate from the trailer. A wheel separation could cause a loss of control and increase the risk of injury or a crash. Additionally, a wheel that separates could also hit another person or vehicle.” This recall did not include imagine 2800BH model

    NHTSA complaint 11596802
  4. Filed Jul 10, 2023Failure Jul 7, 2023Kansas City, MOCarrier/rack, Temporary/emergency spare tire, Wheels

    Spare tire under the trailer will lower when going down a rough highway. This causes the spare tire come in contact with the pavement resulting in the spare tire coming loose and breaking loose from the trailer. This happen to me and there are also a blog talking about others have had a similar issue. https://www.mygrandrv.com/forum/showthread.php/14789-spare-tire-dropping This almost impacted a vehicle that was following me and they flagged me down about a mile down the road. This was on I70 in Kansas, and I reported to the state patrol in case someone got hurt that I was unaware of since I could not go back. Grand design has been contacted case number 00577328 The tire impacted the trailer underneath several time as you can see in the photos, and you can see were the cable broke the winch when coming loose

    NHTSA complaint 11531339
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

4 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • 920014 Jul 19, 2025 · Service Bulletin/Repair Instructions
    Grand Design RV is launching a Customer Satisfaction Campaign to address concerns of I-beam cracks appearing above the spring hangers on some Imagine IM2910BH models manufactured between July 2020 and June 2023 which was prior to a running change of v-brace…
  • 920014 Jul 19, 2025 · Service Campaign
    Grand Design RV is launching a Customer Satisfaction Campaign to address concerns of I-beam cracks appearing above the spring hangers on some Imagine IM2910BH models manufactured between July 2020 and June 2023 which was prior to a running change of v-brace…
  • 920014 Aug 5, 2025 · Service Bulletin/Repair Instructions
    Grand Design RV is launching a Customer Satisfaction Campaign to address concerns of I-beam cracks appearing above the spring hangers on some Imagine IM2910BH models manufactured between July 2020 and June 2023 which was prior to a running change of v-brace…
  • December TSB 3 Jan 8, 2024 · Service Bulletin/Repair Instructions
    Attic Vents and solar ports on affected units may prematurely crack allowing for water infiltration. TSB 23-003. Issued December 29th, 2023. PDF attached .
Source: NHTSA manufacturer communications files.