Trailer, Not Applicable, built in United States. Owner complaints on file from Jul 9, 2015 to Sep 10, 2018.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 22V-038 | Jan 28, 2022 | 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit,… | Equipment | 43,421 | Part replacement |
| 16V-717 | Oct 7, 2016 | Affected vehicles have an incorrect Gross Axle Weight Rating (GAWR) on the Federal Certification Label, stating a GAWR of 7,000 lbs when the… | Equipment | 480 | Part replacement |
| 15V-518 | Aug 14, 2015 | Affected vehicles may have been manufactured with axles rated to 5200 lbs. instead of 6000 lbs. as designed and as listed on the Certification Label | Equipment | 1,721 | Part replacement |
| 15V-212 | Apr 10, 2015 | In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break | Suspension | 148 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
16 complaints on file, page 1 of 1.
I PURCHASED THIS RV NEW. I LOST A WHEEL BEARING BECAUSE OF A BAD WHEEL HUB. I WAS ABLE TO REPAIR THE AXLE ENOUGH TO STILL USE. IN 2017 ON MY WAY TO ARIZONA I LOST THIS SAME WHEEL BEARING AGAIN AND WAS ABLE TO REPAIR IT ONCE AGAIN TO CONTINUE MY TRIP. AFTER RETURNING HOME LAST SPRING I DECIDED TO REPLACE THIS AXLE. UPON REMOVING THE AXLE I DISCOVERED THAT THE AXLES ON THIS RV ARE 4400# AXLES. MY PAPERWORK ON THIS RV SHOWS THAT IT IS SUPPOSED TO HAVE 5200# AXLES. WONDERING WHY THIS IS SO.
NHTSA complaint 11128407GRAAND DESIGN USES LIONSHEAD ALUMINUM 5 SPOKE WHEELS ON REFLECTION MODELS. THE WHEELS CRACK. I KNOW OF 3 CASES BESIDES MINE WHERE THE WHEELS HAVE CRACKED, AT SOME POINT SOMEONE IS GOING TO LOSE A WHEEL AND KILL SOMEONE. SEE HERE. HTTPS://WWW.FACEBOOK.COM/GROUPS/147999938972932/PERMALINK/465702340536022/
NHTSA complaint 11110034THE STRAP THAT HOLDS THE ELECTRICAL LINE AND THE PROPANE LINE UNDER THE KITCHEN SIDE OUT BROKE AND THE PROPANE LINE RUBBED ON THE TIRE WHILE TRAVELING ON AN INTERSTATE CAUSING THE LINE TO CUT IN HALF AND PROPANE LEAKED OUT.
NHTSA complaint 11022362ALL 4 ELECTRIC DRUM BRAKES ON THE REFLECTION FIFTH WHEEL CAMPER TRAILER WERE CONTAMINATED WITH GREASE FROM THE AXLES. AFTER CHECKING BRAKES BECAUSE OF POOR TRAILER BRAKING WHILE TOWING THE FIFTH WHEEL TRAIL, I FOUND THAT ALL 4 BRAKE'S SHOES WERE BARELY WORN AFTER 2 YEARS OF USE. THE BRAKE SHOES HAD GREASE ON THEM AS WELL AS THE ELECTRIC MAGNET THAT ACTIVATES THE BRAKES. THE GREASE CONTAMINATION CAUSED FAULTY OPERATION OF THE BRAKES. NUMEROUS OTHER PEOPLE HAVE BEEN EXPERIENCING THE SAME PROBLEM. THE MANUFACTURER LIPPERT HAS SUPPOSEDLY AFTER SEVERAL YEARS MADE SOME CHANGES, BUT STILL BRAND NEW CAMPER TRAILER ARE BEING FOUND WITH BRAKE GREASE CONTAMINATION.
NHTSA complaint 11003193BRAKES WERE CONTAMINATED WITH WHEEL BEARING GREASE, EITHER DAMAGED/FAULTY REAR WHEEL BEARING SEAL OR/AND SUBSTANDARD GREASE THAT LIQUEFIES. THE CAVITY IN THE HUB IS FILLED TO MAXIMUM CAPACITY WITH GREASE WHICH IS UNNECESSARY WHICH IS ANOTHER CONTRIBUTING FACTORY. THIS IS NOT AN ISOLATED INCIDENT AND HAS BEEN AN ISSUE FOR AT LEAST 6 YEARS. SUSPENSION ITEMS ARE PROVIDED BY LIPPERT (LCI). MY 2011 HEARTLAND SUNDANCE 5TH WHEEL HAD THE SAME ISSUE. GREASE ON THESE BRAKES MAKES IT NEARLY NON FUNCTIONING AND A HUGE SAFETY ISSUE.
NHTSA complaint 10955358GREASE SEALS FAILING CAUSING AXLE GREASE TO COVER WHEELS AND BRAKE PADS. DEALER HAS REPLACED BOTH SETS OF SEALS ON BOTH SIDES OF BOTH TANDEM AXLES DUE TO THIS ISSUE. ONE SIDE WAS REPLACED IN JAN 2016, THE OTHER SIDE WAS REPLACED IN SEPT 2016.
NHTSA complaint 10920564TRAILER WHEEL BEARING SEALS LEAKING GREASE, AND COATING BRAKE SHOES WITH GREASE. THREE OUT OF FOUR SEALS WERE LEAKING. REPLACED ALL GREASE SEALS AND REPACKED WHEEL BEARINGS.
NHTSA complaint 108974484 GOODYEAR MARATHON WERE INSTALLED ON OUR REFLECTION FIFTH WHEEL CAMPER. THE ORIGINAL TIRES ON THE CAMPER WERE EXCHANGED FOR THE GOODYEAR TIRES. DOT 2VUN1LHR4213 THROUGH 4813. ON JULY 24,2016 THE TIRES WERE ADJUSTED TO 80 PSI. AFTER ABOUT 65 MILES INTO OUR TRIP THE DRIVER SIDE FRONT TIRE EXPLODED AND SHEARED THE TREAD FROM THE TIRE. THE EXPLODING TIRE CAUSED $3700 WORTH OF DAMAGE AS QUOTED BY AN AUTHORIZED DEALER. THE TIRE WAS TURNED INTO AN AUTHORIZED GOOD YEAR DEALER AND A REPLACEMENT PROTOW TIRE WAS PURCHASED FOR $144. ON THE RETURN TRIP THE OTHER GOODYEAR MARATHON SAME SIDE SEPARATED. THIS TIRE WAS RETURNED TO GOODYEAR FOR EVALUATION. TIRE SIZE ST 235-80-16 LOAD RANGE E.DOT 2VUN 1LHR 4813 THE FIRST TIRE EXPLOSION WAS VIOLENT, THROWING FRAGMENTS INTO FOLLOWING TRAFFIC. ONE NEAR ACCIDENT WAS OBSERVED OF TRAFFIC TRYING TO AVOID THE SHARDS WITH THE CAR APPEARING TO GO SIDEWAYS. THE SECOND EXPLOSION WAS LESS VIOLENT BUT STILL LEFT LARGE CHUNKS IN THE HIGHWAY. STATE POLICE WERE CALLED FRO ASSISTANCE.
NHTSA complaint 10895774AXLE BEARING GREASE LEAKS ONTO BRAKE SHOES AND ELECTRIC BRAKE MAGNET MECHANISM, MAKING BRAKES LESS EFFECTIVE INCREASING BRAKING DISTANCE SUBSTANTIALLY, THIS OCCURS WHENEVER USING THE BRAKES, THE BRAKES ARE ADJUSTED PROPERLY.
NHTSA complaint 10882346GRAND DESIGN TRAVEL TRAILERS/5TH WHEELS USING LIPPERT AXLES. WHEEL SEAL FAILURE LETTING WHEEL BEARING GREASE CONTAMINATE THE BRAKE SHOES/PADS & ELECTRO MAGNETS. ALMOST COMPLETE LOSS OF BRAKING. EMERGENCY ACTIVATION COULD NOT STOP UNIT WITHIN 150 FEET AT 10MPH. SEALS WERE HARD WHEN REMOVED.
NHTSA complaint 10865545THE 5TH WHEEL WAS 2 1/2 MONTHS OLD. AFTER RETURNING FROM A 250 MILE TRIP WE ATTEMPTED TO OPEN THE BEDROOM SLIDE AND IT WOULDN'T OPEN. I PLUGGED IN THE ELECTRICAL PLUG AND OPENED THE SLIDE IN ORDER TO UNLOAD THE REMAINING CLOTHES, THEN I CLOSED THE SLIDE. THIS WAS AT APPROXIMATELY 8:00PM. AT 10:45PM MY GIRLFRIEND HEARD THREE LOUD EXPLOSIONS AND WE RAN OUTSIDE TO FIND THE 5TH WHEEL TOTALLY ENGULFED IN FLAMES. I BELIEVE NOW THE EXPLOSIONS WERE THE TIRES ON THE 5TH WHEEL. THE FRAMES (BOTH OF THEM) THAT RUN THE LENGTH OF THE 5TH WHEEL WERE BENT APPROXIMATELY 18" TOWARD THE PASSENGER SIDE OF THE TRAILER. IN ADDITION BOTH AXLES ARE BEND DOWNWARD. I DON'T IF THIS A RESULT OF THE HEAT OR NOT.
NHTSA complaint 10761146VIN STICKER ON SIDE OF FIFTH WHEEL TRAILER STATES "6000 LB AXLES" BUT TRAILER HAD UNDERSIZED AXLES RATED AT 5200 LB AXLES! GRAND DESIGN RV OWNERS PLEASE CHECK YOU AXLES BEFORE SOMEONE GETS HURT!
NHTSA complaint 10747286SHORTLY AFTER DELIVERY OF A BRAND NEW 5TH WHEEL TRAVEL TRAILER I BEGAN TO NOTICE GREASE LEAKING FROM THE DRUM. AFTER PULLING THE BRAKE DRUMS I FOUND DARK GREASE HAD MIGRATED PAST THE SEALS AND IN TO THE DRUMS COATING THE INSIDE OF THE DRUMS, BRAKE PAD SURFACES AND MAGNET. THE BRAKE SYSTEM ON MY TRAILER ARE MANUFACTURED AND ASSEMBLED BY LIPPERT COMPONENTS, IND.
NHTSA complaint 10746975I WAS RETURNING FROM A TRIP, WHEN THE ELECTRIC BRAKES ON MY 5TH WHEEL TRAILER STARTED NOT WORKING. EVEN WITH THE BRAKE CONTROLLER GAIN TURNED TO MAXIMUM, THERE WAS LITTLE TO NO BRAKING. I INSPECTED THE BRAKES WHEN I GOT HOME AND FOUND THAT GREASE WAS LEAKING FROM ALL 4 WHEEL BEARING GREASE SEALS COATING THE BRAKE SHOES. THIS WAS ONLY THE 3RD TRIP I HAD TAKEN WITH THIS UNIT AND HAD TOWED IT LESS THAN 2500 MILES TOTAL SINCE PURCHASE IN AUGUST 2014. STOPPING DISTANCE WAS MUCH MORE THAN NORMAL WITH NO TRAILER BRAKES. AN ACCIDENT WOULD HAVE OCCURRED HAD THERE BEEN AN UNUSUAL SITUATION REQUIRING A SUDDEN STOP. MANUFACTURE IS CORRECTING THE PROBLEM UNDER WARRANTY WITH TOTAL BRAKE AND SEAL REPLACEMENT.
NHTSA complaint 10744672THIS IS A NEW TRAILER THAT HAD GREASE ON ALL FOUR BRAKES DUE TO GREASE PASSING THROUGH THE SEALS. THE MANUFACTURER IS THE ONLY ONE THAT HAD PACKED THE WHEEL BEARINGS. THE HUBS WERE FILLED WITH GREASE INDICATING THAT THE "EASY-LUBE" FEATURE HAD BEEN USED TO PACK THE BEARINGS. I DON'T BELIEVE THE SEALS ARE BAD, I BELIEVE THE PROCEDURES ARE FLAWED. FIFTH WHEELS OF THIS WEIGHT SHOULD NOT HAVE THIS TYPE OF AXLE. THERE AREN'T ANY SEALS THAT ARE GOING TO CONTAIN THE GREASE FROM A GREASE GUN THAT IS FILLING THE HUB .
NHTSA complaint 10734300LIPPERT BRAKE SHOES AND MAGNETS CONTAMINATED WITH GREASE. GREASE SEAL BLEW OUT WITH EXCESSIVE GREASE AND/OR FAULTY SEALS. STOPPING ABILITY OF VEHICLE EXTREMELY IMPACTED AND DANGEROUS
NHTSA complaint 10733047Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.