Model year

2020 Grand Design Reflection

Trailer, Not Applicable, built in United States. Owner complaints on file from Jul 30, 2021 to Mar 18, 2024.

Recall campaigns covering this model year143k vehicles or units across those campaigns
Owner complaints55.0 times the median 2020 trailer
Severity index0.02020 trailers average 7.3
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2020 Grand Design Reflection peaked in 2022, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.522021202222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

40% of complaints about the 2020 Grand Design Reflection name suspension

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Suspension
2
Equipment
1
Structure
1
Tires
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2020 Grand Design Reflection

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Grand Design Reflection
CampaignFiledSubjectComponentVehiclesRemedy
22V-038Jan 28, 2022110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit,…Equipment43,421Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2020 Grand Design Reflection

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

5 complaints on file, page 1 of 1.

  1. Filed Mar 18, 2024Failure Mar 18, 2023Leander, TXIntegrated jack/leveler/stabilizer, Structure

    The contact owns a 2020 Grand Design Reflection RV. The contact stated that the rear leveling jacks of the trailer were significantly close to the ground while in the retracted position. The contact stated while driving 10-15 MPH downhill, he noticed that the rear leveling jacks were touching the ground. The contact stated that he was concerned because the failure could cause him to lose control of the trailer while driving, which could lead to a crash. The dealer and the manufacturer were not notified of the failure. The RV was not diagnosed or repaired. The failure mileage was unknown.

    NHTSA complaint 11578070
  2. Filed Oct 5, 2023Failure Jun 17, 2023Oklahoma City, OKSuspension

    The rear drop brackets on both sides of the back axle of my 5th wheel RV failed and broke off. The drop brackets attach the leaf springs to the RV frame. While pulling the RV, I noticed a sudden change in how the RV was pulling and it seemed to be unstable. I pulled over and while looking for a cause, I found the broken brackets. I was near a Camping World RV repair store, so I towed it there where the brackets and frame where repaired. Had this occurred at highway speeds, the axle could have become so unstable that it broke the remaining brackets which would lead to a complete loss of the axle on the highway and whatever disaster would occur after that. This definitely would have put other drivers and their families lives at stake. I researched this on the Grand Design owner forum board and found that this same problem has occurred to other RV owners. Looking at the broken bracket prior to repair, it appeared to be an inferior cast metal that didn't seem appropriate for such an important part under stress. I contacted Lippert, manufacturer of the frame, to notify them of the incident.

    NHTSA complaint 11548361
  3. Filed Jul 19, 2022Failure Jul 18, 2022Box Elder, SDSuspension

    The right rear spring hanger broke away from frame while driving through a construction area with little to no room to maneuver.

    NHTSA complaint 11474668
  4. Filed Mar 17, 2022Failure Mar 16, 20221,150 milesholand, OHPressure monitoring and regulating systems

    The contact owns a 2020 Grand Design Reflection equipped with Westlake Tires, Tire Line: Super, Tire Size: ST235/80R/16 124/120L, DOT Number: JUMR2CT4718. The contact stated that all four tires failed to retain air. The contact stated that tires pressure was 55 PFI while the normal tire pressure was 85 PFI. The contact stated that the tires were the original tires. The dealer was not contacted. The tires were not replaced. The manufacturer was notified of the failure. The approximate failure mileage was 1,150.

    NHTSA complaint 11457100
  5. Filed Jul 30, 2021Failure Jul 17, 2021Peyton, COUnknown or other

    Wanted to inform NHTSA that our 5th Wheel Camper interior wall separated from it's self which can cause slide issues in the camper. This in my opinion is a safety hazard as this is the structure of the camper and can separate at anytime which could cause slide issues while traveling on the road if there was too much weight for the frame. These camper's have two large slides on one side. The concern is too much weight causing structure issues which could break traveling down the road if it were to break loose.

    NHTSA complaint 11427214
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

5 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • 920015 Oct 13, 2025 · Service Campaign
    Lippert Components and Grand Design RV are launching a Customer Satisfaction Campaign to address frame web cracks appearing above the spring hangers on some Solitude 310GK & Reflection 303RLS models. The units affected were produced between June 2013 and Ma…
  • 920015 Oct 13, 2025 · Service Campaign
    Lippert Components and Grand Design RV are launching a Customer Satisfaction Campaign to address frame web cracks appearing above the spring hangers on some Solitude 310GK & Reflection 303RLS models. The units affected were produced between June 2013 and Ma…
  • 920015 Oct 13, 2025 · Service Campaign
    Lippert Components and Grand Design RV are launching a Customer Satisfaction Campaign to address frame web cracks appearing above the spring hangers on some Solitude 310GK & Reflection 303RLS models. The units affected were produced between June 2013 and M…
  • TSB 17-001 Apr 3, 2017 · Service Bulletin/Repair Instructions
    The #10 screws used to fasten the vertical column of the Schwintek In Wall system to the may have been over torqued, causing a loss of hold, resulting in loose and/or broken screwheads. As a result, columns may pull away from the sidewall.
  • CSP 910019 Apr 1, 2020 · Service Bulletin/Repair Instructions
    Customer Satisfaction Program released to have a protective heat shield installed behind convection microwave on units identified below to address concerns with excessive heat buildup.
Source: NHTSA manufacturer communications files.