2022 Grand Design Reflection

27 complaints on file, page 1 of 2.

1. Filed Sep 14, 2026Failure Apr 1, 2024Cobleskill, NYStructure

   1. Wall and floor separated in driver's side slide. Repaired by Dealership (Alpin Haus) 2. Back wall movement - structural: Affected back wall, sides, roof. Repaired by Grand Design in Indiana. Roof was reinforced and replaced. Back walls/side walls reinforced by Grand Design. 3. Both axels bent. Dealership (Alpin Haus) submitted claim to insurance to replace axles, leaf springs and tires.

   NHTSA complaint 11764030
2. Filed Jul 17, 2026Failure Feb 17, 20251,200 milesThousand Oaks, CALatch, Structure

   The contact owns a 2022 Grand Design Reflection RV. The contact stated that while driving at an undisclosed speed, the entire rear wall detached from the frame and shifted from side to side. Additionally, on a separate occasion, the outriggers were bent. The manufacturer was notified of the failures and referred the contact to Cruise America RV Rental, where the RV was repaired. The contact stated that while driving on several occasions, the entry door inadvertently opened due to excessive frame flexing. Additionally, the awning inadvertently extended while driving. The manufacturer was notified of the failures and referred the contact to the dealer for assistance. The RV was not repaired after the most recent failure. The failure mileage was approximately 1,200.

   NHTSA complaint 11751026
3. Filed May 27, 2026Failure Jan 30, 2026Kaufman, TXRecreational vehicle/trailer, Body

   Slide out on RV repeatedly failed to fully extend and retract. Was told by RV repair shop that structural failure was the cause. The problem was discovered and confirmed by a dealer service center. As of 5-27-2026, it has not been inspected by the manufacturer. The structural failure could have caused the slide out to unexpectedly extend while in transit. The structural failure could also cause a catastrophic event while in transit. There were no noticeable symptoms or warning signs of this condition except for the multiple slide out problems.

   NHTSA complaint 11740452
4. Filed Mar 10, 2026Failure Sep 1, 2025Draper, UTBody, Unknown or other

   2023 RV unit experienced front cap cracking through complete cap. Grand Design stated it was a paint issue and would not warranty the damage. 2025 RV unit experienced exact same front cap cracking throughout the cap, side corners of cap and front side seam separation of RV. Interior seam and trim separation greater than reasonable and customary for an RV of this age and quality build. Repair shops, experts, RV dealers have stated these are certain symptoms of frame flex and pin box inadequacy. The potential exists for further frame damage and catastrophic failure, especially while in motion. The damage continues to broaden and manifest to greater degrees as time progresses, from front cap to now seam separation and interior wall/trim separation.

   NHTSA complaint 11723245
5. Filed Jan 6, 2026Failure Oct 6, 2025Mableton, GALatch, Structure

   The contact owns a 2022 Grand Design Recreational Reflection RV. The contact stated that while driving approximately 60 MPH, the propane compartment doors opened unintendedly. The failure had occurred on several occasions. The contact stated that the roof was peeling and cracking and the contact was concerned that there were signs of frame flex, and that the walls were unstable and there were other structural failures. No warning lights were illuminated. The RV was taken to the residence and was not yet diagnosed or repaired. The failure mileage was unknown.

   NHTSA complaint 11709097
6. Filed Aug 7, 2025Failure Sep 30, 2022Spanish Fork, UTLatch, Body, Wheels

   After the trailer collapsed, I’m deeply concerned for my children’s safety and the safety of others. Despite raising these issues, the manufacture Grand Design has deflected responsibility and refused to act, even while under warranty. I kindly request immediate attention and a formal response. I previously brought it to Grand Design in Elkhart, Indiana while it was under warranty, but they declined both inspection and repair. I am really struggling with why RVs are not federally regulated. My trailer poses serious safety risks to my family and others on the road due to the following issues: 1) Frame and Structural Failures: - Trailer collapsed when the frame broke holding the jacks - Welds breaking - Possible I-beam twisted (still need to confirm though) - Screws falling out while driving; risk of tire puncture and skirt/fender detachment - Driver-side outer wall separating from inner wall (gap large enough to fit a hand) - Main doors and cargo doors not staying closed during transport - Floor sinking in kitchen and bunk room - Trim detaching; walls bowing outward - Walls trimmed short five times, due to walls sinking with the floors from weight of roof - Severed screw heads on driver-side slides from excessive frame flex - Bathroom and hallway walls bowing - Sawdust on floor after each move - Master bedroom door damaged from wall bowing 2) Safety Concerns: - Brake breakaway system failed (now repaired) - Propane leaks - Wheel loose and balding due to improperly set crown bolt - Smoke and carbon monoxide detectors missing in bedrooms - Water pipes leaking onto electrical wiring (potential electrocution and/or fire) - Breaker box improperly wired (fire concerns) - Grounding issues affecting AC display and tank readers - Fridge leaking water inside (concerned about black mold) - Front jacks uneven and unstable and other issues too.

   NHTSA complaint 11679103
7. Filed Jul 16, 2025Failure Aug 27, 2024Newark, TXLatch, Structure, Unknown or other

   1. EXCESSIVE FRAME FLEX / FAILURE: Symptoms include: Bowing of walls; Trim coming loose; Cracks in fiberglass wall by slide (occurred a 2nd time after side wall repaired by factory) ; crack in interior wall; crack in roof; Main door opening during transport; Sawdust repeatedly appearing in cabinets; Failure of the attachment point between the frame and walls 2. STRUCTURAL ISSUES: Slide repaired twice at the factory and currently under warranty repair by dealership for a 3rd instance 3. Repairs done at factory in IN documents issues with both Grand Design and dealership acknowledging the failures were covered by warranty. 4. Inspected by both GD factory & dealership with documented failures falling under the warranty NOTE: Too many emails between Grand Design cust service and McClain's dealership to attach; working to put them all in a single PDF to send.

   NHTSA complaint 11674066
8. Filed Jul 8, 2025Failure Mar 11, 2022Livingston, TXSpare tire mount/rack, Body, Temporary/emergency spare tire

   We purchased our 2022 Grand Design Reflection in January 2022 and were told it is good for full-time living since that is what we do. We have had issues with the slides, roof and other items list below: 3/11/2022 - Warranty Items: Driver side large slide won’t go in all the way and driver side front slide jumped a tooth. 6/9/2022 - Warranty Items: Bedroom slide (driver side front) mechanism needs to be completely rebuilt. Large slide (kitchen) has a bent bracket. 11/23/2022 - Warranty Items: Bedroom slide seized up (replaced slide system). Roof staples and screws poking through (resolved). 2/6/2023 - Non Warranty: Fridge shock cord snapped and fridge fell forward. Purchased new shock cord and installed. 8/9/2023 - Non Warranty: Fridge not working, bad board. Warranty passed and extended warranty said they would not pay due to the fridge fell forward in the past. Gerster paid to replace the fridge. Warranty Items: Spare tire coming loose after every travel. Shop replaced the wench. 6/6/2024 - Warranty Items: Slide on passenger side not sliding correctly. Room track is ground down causing gears to slip. Shop replaced the assembly. 7/6/2024 - Warranty Items: Fridge randomly stops working, needs replacement. Extended warranty covered all but $150 deductible. 6/6/2025 - Warranty Items: roof staples and screes poking through (roof replaced). Driver side large slide pin bent (replaced). Tech found cracks in the fiberglass above the slide at the rear. The cracks are on the inside in the same area (Submitted a claim to Grand Design. Waiting). 6/27/2025 - Pulled into campground and tried opening the window by the dining table. It is stuck. Had to push and hold it closed and then the release lever worked. Randomly throughout our travels, we stop at different places and notice pieces of trim/wood on the floors. Two kitchen drawers and one dresser drawer open during travel so had to install new drawer slide hardware. I'm having trouble attaching details.

   NHTSA complaint 11671964
9. Filed Apr 30, 2025Failure Jun 23, 2023Livingston, TXBody

   Crack in side wall . This Crack was already fixed by the Grand Design once . A year later I looked at wall and Crack is back . This is one of many issues regarding this rig . Most of which I fixed myself . 1st issue the door was improperly installed . It would open going down the road . I fixed it by reinstalling door . 2nd issue main floor of rv has hump in floor , north south , using Lazer the hump was 1/2 " higher in the center of rv . This hump interfered with main slide coming in and out . Floor of slide was wearing away because all the weight of side was riding on center of slide . This issue was "fixed " at the factory . Now the main slide has has broken away from the floor on the left side . I fixed this issue .

   NHTSA complaint 11657894
10. Filed Apr 2, 2025Failure Apr 1, 2025tillamook, ORStructure, Unknown or other

    Cargo Bay doors open while driving. The skirting screws along the wheel wells have become loose and started flapping while driving. refrigerator doors opened spilling contents while driving. The table lock failed and the table came loose while driving. water leaks in the undercarriage. front jacks and brackets are bent or broken. Have found sawdust on the counters and floor after driving.

    NHTSA complaint 11652359
11. Filed Mar 21, 2025Failure Mar 21, 2025Meridian, IDBody, Suspension, Unknown or other

    We purchased the coach fall 2022. First major trip was in summer 2023. The main slide out failed (stopped working halfway out and would not extend or retract) the second night of camping. There was not a local repair facility available. A mobile repair person was able to get the slide out retracted. He informed us there was only one screw holding the main slide out frame in place. We wrapped a ratchet strap around the coach to hold the slide out in so we could at least continue our trip. A remote repairman at out next stop reported this is a common occurrence on this coach and it would need to be completely rebuilt. We noted that during transport there was sawdust on the cabinets and floors which we have been informed is evidence of excessive frame flexing. We took the coach back to the dealer from which we purchased the unit. The slide out had to be completely rebuilt (new rails, new slide blocks, new motors). We have little confidence that the slide out will not fail again. We noted that the rear tires were wearing at a rate of more than 4 times faster than the front tires. The excessive wear was accompanied with concern that we would blow a tire on the road and cause an accident and/or injury. A Lippert representative was consulted who advised that the front axle was defective and had to be replaced. Our extended warranty did not cover the cost of the axle. The next major trip was in summer 2024. The main slide out failed again. A repairman noted that the motors and rails needed to be replaced again and that the frame was at the limit of being within specs and may have contributed to the problem. During that repair the repairman noted cracking in the roof seams at the major junction at the front of the camper and around AC units and vents. Each of those areas had been resealed just 5 months earlier. We were informed that this was also evidence of excessive frame flexing. The repair facility diagnostician reported that the roof needed to be scraped and resealed.

    NHTSA complaint 11649791
12. Filed Feb 26, 2025Failure Jan 20, 2025Spearfish, SDLatch, Structure, Unknown or other

    Frame and structure issues Entrance door opens during transit Propane compartment opens during transit Large slide difficult to extent

    NHTSA complaint 11645051
13. Filed Dec 4, 2024Failure Oct 29, 2024Discovery Bay, CAStructure, Suspension, Unknown or other

    While returning from a recent camping trip my wife while following the trailer home noticed the house structure was swaying and bouncing too much. She had thought the rig would fall apart. We arrived home and notice that the slide was out 2-4 inches, the cabin door had opened, an interior wall had separated from exterior wall and a side wall had flexed 2 or more inches out by another slide. There was bends and creases in the exterior metal side skirting that needed to be secured for travel. on approximately 11/04 we turned in the rig for repairs to Happy Daze RV. They Have since made us aware of frame cracks through out the trailer. We have not been notified of who or how the repairs will be handled.

    NHTSA complaint 11628876
14. Filed Nov 28, 2024Failure Dec 23, 2022Thousand Oaks, CABody

    There is an issue with the structural integrity of the front upper deck where the walls are bolted to the frame. The only fasteners that I could find are loose and stripped out with no way of tightening them. There is also a lot of creaking and popping noises from the front upper deck area when hitching and unhitching the trailer from the tow vehicle. This is the same issue as with the Solotude and Momentum product series, also manufactured by Grad Design.

    NHTSA complaint 11627854
15. Filed Nov 28, 2024Failure Aug 18, 2024Thousand Oaks, CABody

    The welds for the rear wall framing have broken loose and the rear wall is shifting side to side. I assume after time it could fully detach from the trailer and fall into the roadway. The trailer has not been inspected yet, but there are other cases documented on the internet. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11627853
16. Filed Nov 20, 2024Failure May 3, 2024Mission, TXBody, Unknown or other

    Both sidewalls on my 5th Wheel have broken frames at the top of the walls and the walls need replaced. The side doors and compartment doors come open going down the road. The large side window exploded going down the road from the frame twisting. The RV has to be sent back to the factory to be repaired and have the walls replaced

    NHTSA complaint 11626441
17. Filed Aug 18, 2024Failure Jul 1, 2024Taylor, MIUnknown or other

    Awning has started to detach from roller. There is a recall on the awning but Grand Design says my trailer doesn't fall within the recall date. Obviously the issue started before the dates they listed and the recall should be extended.

    NHTSA complaint 11609223
18. Filed Jun 19, 2024Failure Apr 25, 2024Longmont, COUnknown or other

    -Black tank 43gal capacity leaking after loud "bang" followed a second later by a thud (turned my head to look and saw the travel trailer underbelly enclosure fall/sag about two inches instantly, then after a few moments sewage water began pouring out from multiple locations (I have a video of it leaking). -It is suspected that the straps holding the black tank to the trailer frame snapped, the tank then dropped onto the underbelly enclosure, and somehow cracked along the way. -Called Grand Design RV and opened a case for it immediately (I was stuck at a Dalhart, TX RV park (my tow vehicle broke down and it took a month to get a mechanic to fix it). Called around 15 RV repair shops, service dealerships, mobile RV repair guys, and even plumbers. Most of them said they would not be willing to work on this type of issue due to hazmat (can you blame them?) and the few that did could not get me in for 3+ months out. The Grand Design solution was to "get it to your local GD dealer service center" which I had already made a May 29th service appointment for other warranty concerns back in January. Trailer is still at Windish RV Longmont, CO as I type this on 6-19-2024. -MAJOR health and safety concern. Towing trailer home I was terrified the black tank would give way going down the interstate and highways, which could easily lead to injuries or death for anybody on the road in my wake, at least a [XXX] hazmat situation... -The furnace is ducted to the underbelly and basement storage bays (4 season camper). A few days after this initial incident the overnight low dropped to 39F, so I had no choice but to activate the furnace. The fumes were so foul that not only did I end up vomiting throughout the night, but my poor labradoodle did as well. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11595321
19. Filed Jun 19, 2024Failure Jul 9, 2023Longmont, COUnknown or other

    -Fresh water tank 54gal capacity leaking after being filled, began as a small leak and over time has become decently extreme (but only leaks when trailer is in motion/traveling down road). It is now to the point that when I followed behind travel trailer in another vehicle, I had to use my windshield wipers for the first 30 minutes due to the amount of water spray coming up from road. When the leaking issue first started, it would stop leaking after about 1/4 of the tank had emptied, now it continues until about 3/4th of the tank has emptied! -Issue started after picking up trailer from initial repair visit after purchase (Adventure RV Cheyenne, WY now Blue Compass RV Cheyenne, WY had trailer for over 10 months!). -Trailer is currently at Windish RV Longmont, CO for warranty inspection/repair for this issue and others. -Water leaking like this creates an unecessary safety and visibility risk to motorists traveling behind this travel trailer (even at a great following distance). This is especially dangerous to motorcycles, as when I followed my own trailer it was sunny and 80F out, so you would not expect that kind of water spray back on the interstate.

    NHTSA complaint 11595314
20. Filed Jun 19, 2024Failure Sep 23, 2022Longmont, CORecreational vehicle/trailer, Integrated jack/leveler/stabilizer, Unknown or other

    -Stabilizer leveling powered scissor jacks front and rear collapsed during first trip ever; at a level campsite (Lippert LCI brand) on brand new travel trailer. -Rear stabilizer failed the worst, with the metal arms deforming so much that the jack could not be retracted fully via power or manual with backup tool and best arm strength (in shape [XXX] at the time). -Called dealership (Adventure RV Cheyenne, WY now Blue Compass RV Cheyenne, WY) and was told it would probably not be covered under warranty, but they would need to inspect it in person and then submit claim to Grand Design RV and Lippert LCI. -Searched for LCI MODEL # 337199 and best price was on Amazon (figured I could relax after at least knowing how much I was potentially going to have to shell out to replace these out of pocket). Reading the reviews (some with photos) showed a TON of these have failed just like mine (manufacturing defect, or metal quality defect suspected), so it is a decently common issue. I have attached screenshots I took that evening of these reviews and photos. -Dealership service said the claim was denied by Grand Design. I pushed back hard, showed them the screen shots of the other failures, and told them to contact Lippert. -Dealership gave me different answers, but basically front unit was not replaced or repaired because the failure was not yet significant enough to keep the jacks from fully retracting (or at least within an inch of fully retracting. The rear unit was replaced with what to me looks to be a used replacement (motor housing cover cracked and faded, sticker with serial and model number faded and barely attached). -This is a major safety concern because I was only able to retract the rears up enough to get maybe 4" of ground clearance. The feet kept scraping on dips in highway the entire trip home. Could have easily got caught and ripped the whole unit from trailer, creating a major safety hazard for anybody on the road behind me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U

    NHTSA complaint 11595281