Model year

2021 Greenpower School BUS

Body and fuel not decoded. Owner complaints on file from Jul 15, 2022 to Jul 15, 2022.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Close to the median 2021 vehicle
Severity index0.0Crash, fire, injury or death per 100
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2021 Greenpower School BUS peaked in 2022, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.751202212023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2021 Greenpower School BUS name brakes

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Brakes
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2021 Greenpower School BUS

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2021 Greenpower School BUS

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Jul 15, 2022Failure Jul 5, 2022Sacramento, CAService brakes

    During inspections of 2021 Green Power School Buses by California Highway Patrol (CHP) Motor Carrier Specialist (MCS) personnel at the Hughson Union School District (HUSD), it was discovered brake tubing is blown out of push-to-connect fitting(s) at a brake valve (under the bus) during a full brake application, causing a complete loss of brake system air in just a minute or two. An HUSD mechanic told the CHP MCS conducting the inspection that they have had the issue before and believed it was likely a bad fitting. The HUSD mechanic cut the brake tubing, reinstalled it into the fitting and the repair held during a subsequent brake application. However, after closer inspection of the tubing the MCS discovered the tubing, installed by the manufacturer, does not bear any of the marking identifying it as air brake tubing, required by California law contained in Title 13, California Code of Regulations, Section 1254(i)(2). The tubing in question appears to be unreinforced nylon and was found to be installed on three other Green Power school buses at HUSD. The HUSD mechanic also indicated they were aware that another school in Oroville CA has experienced this issue with Green Power school buses, however, the CHP has not yet confirmed the HUSD mechanic's statement. At this time, exactly how many Green Power school buses are in use, and equipped with non-airbrake tubing in the brake system in CA, is unknown. However, since the issue is an apparently resultant from a manufacturer defect the CHP requests NHTSA investigate the concern. The attached files show the tubing in use, the valve where the issue occurred and the piece of the tubing cut off as a result of the failure.

    NHTSA complaint 11474107
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

No manufacturer communications on file

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

Source: NHTSA manufacturer communications files.