Motorcycle, gasoline, built in United States. Owner complaints on file from Jul 6, 2017 to Nov 17, 2022.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 18V-734 | Oct 18, 2018 | Secondary clutch actuator cylinder may leak fluid internally and the clutch master cylinder may lose the ability to generate enough lift to… | Powertrain | 177,636 | Repair or modification |
| 17V-333 | May 22, 2017 | In the affected motorcycles, a clamp used to secure an engine oil cooler line may have been improperly installed | Engine and cooling | 45,589 | Inspection |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
7 complaints on file, page 1 of 1.
The contact owns a 2017 Harley Davidson Street Glide FLHXS. The contact stated that while riding at an undisclosed speed, the vehicle experienced a high RPM and then lost motive power. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The contact related the failure to Technical Service Bulletin: M1450 (Milwaukee-Eight Equipped Vehicles - Loss of Power or High Engine Braking). The failure mileage was approximately 5,000.
NHTSA complaint 11493945TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON STREET GLIDE SPECIAL (FLHXS). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SUPERSTITION HARLEY-DAVIDSON (5208, 2910 APACHE TRAIL, APACHE JUNCTION, AZ 85120, (480) 346-0600) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint 111859112017 HD ROAD GLIDE ULTRA MOTORCYCLE. CONSUMER WRITES IN REGARD TO HARLEY "NO DRIVE" RECALL 0173. *AS *TR
NHTSA complaint 11175510TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON STREET GLIDE SPECIAL (FLHXS). THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ROMMEL HARLEY-DAVIDSON DELMARVA (22586 SUSSEX HWY, SEAFORD, DE 19973, (302) 262-9152) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint 11164165ON AUGUST 25TH, 2018, I LOST CONTROL OF MY HARLEY STREET GLIDE, WHILE STOPPED (CLUTCH ENGAGED). MOTORCYCLE FELL ON RIGHT SIDE CAUSING DAMAGE TO BOTH FAIRING AND SADDLE BAG. TWO MONTHS LATER, I RECEIVED A RECALL NOTICE FROM HARLEY (NOVEMBER 2018, MANUFACTURER RECALL NUMBER 0173) REGARDING THE HYDRAULIC CLUTCH SYSTEM WHICH ACCORDING TO THE RECALL COULD LEAD TO FAILURE "IF THIS CONDITION REMAINS UNDETECTED, IT COULD LEAD TO A LOSS OF CONTROL OF THE VEHICLE WHEN STARTED IN GEAR, FIRST SHIFTED INTO GEAR, OR COMING TO A STOP." THIS DESCRIBE EXACTLY WHAT HAPPENED IN MY INCIDENT (AS DESCRIBED ABOVE). ONCE I RECEIVED THIS RECALL INFO, I IMMEDIATELY CONTACTED MY HARLEY DAVIDSON DEALERSHIP (ON NOVEMBER 15TH, 2018) WHERE I HAD PURCHASED IT. THEY CONFIRMED MY HARLEY STREET GLIDE WAS PART OF THE RECALL AND ON "THEIR LIST" BUT THEY DID NOT HAVE THE PART(S) TO FIX THIS (NEW SECONDARY ACTUATOR PISTON ASSEMBLY FROM THE RECALL KIT, P/N 91500093). I INQUIRED WHEN THIS PART WOULD BE AVAILABLE AND WHEN MY HARLEY WOULD BE REPAIRED, BUT THEY DID NOT HAVE A DATE TO GIVE ME. I ALSO CONTACTED HARLEY DAVIDSON'S HARLEY-DAVIDSON CUSTOMER CARE # 1-800-258-2464 AND WAS ADVISED THE SAME THING. IN ITS CURRENT CONDITION, THIS HARLEY DAVIDSON STREET GLIDE IS IN UNSAFE CONDITION TO RIDE AND COULD CAUSE FURTHER DAMAGE TO BOTH MOTORCYCLE AND RIDER/PASSENGER IF RIDDEN. I WOULD LIKE TO HAVE BOTH CLUTCH (COVERED UNDER THIS RECALL) AS WELL AS THE DAMAGE IT HAS CAUSED TO BE REPAIRED IN A TIMELY AND PROMPT MANNER.
NHTSA complaint 11161205LEFT REAR SHOCK BLEW OUT LEAKING FLUID ALL OVER MY REAR TIRE AND DRIVE BELT. MY FATHER IN LAW HAS THE SAME YEAR AND MODEL AND BOTH REAR SHOCKS BLEW OUT ON HIM. THIS IS SUPPOSED TO BE HARLEYS PREMIUM SHOCK. I WAS RIDING DOWN THE HIGHWAY WHEN IT HAPPENED I NOTICED THE REAR END GOT VERY LOOSE PULLED OVER AND FOUND A SHOCK LEAKING
NHTSA complaint 11022233TOOKA NEW 2017 STREET GLIDE SPECIAL BIKE IN FOR 1K SERVICE AND I WAS TOLD THE LEFT REAR SHOCK WAS LEAKING AND IT WOULD BE AVAL. IN A COUPLE OF DAYS. SO I HAD TO RIDE IT 25 MILES TO MY HOME. SEVERAL DAY LATER I CALLED AND SPOKE W/ CHIP THE SERVICE ADVISOR AND HE STATED THAT IS WAS STILL ON HAD NOT COME IN. CALLED THIS MORNING NOW I BEING TOLD 10 JULY. I ASKED TO SEE IF THEY COULD GET IT SOONER. BECAUSE I HAVE A ROAD TRIP ON THE 12 JULY AND THE MONIES ARE NONREFUNDABLE. I SHOULD NOT HAVE TO WAIT A WEEK OR MORE FOR PARTS FOR A BRAND NEW MOTORCYCLE.
NHTSA complaint 11003427Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.