Motorcycle, gasoline, built in United States. Owner complaints on file from Apr 21, 2018 to Jun 15, 2019.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 18V-734 | Oct 18, 2018 | Secondary clutch actuator cylinder may leak fluid internally and the clutch master cylinder may lose the ability to generate enough lift to… | Powertrain | 177,636 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
6 complaints on file, page 1 of 1.
I WAS RIDING THE MOTORCYCLE ON A RURAL ROAD AND WAS TRYING TO SPEED UP. NOTICED BIKE HAD LOST ALL POWER AND FELT LIKE I WAS RUNNING INTO A 100MPH WIND AT 60 MPH. CHECK INGINE LIGHT CAME ON INFO BUTTON SAID LOW OIL. IT WAS FULL OF OIL 20 MILES PRIOR WHEN I TOOK OFF. I PULLED OVER IN A VERY UNSAFE AREA WITH 18 WHEELERS FLYING BY AT 60+ MPH AND CHECKED THE OIL THERE WAS BARELY ANY ON THE DIPSTICK. ALL THE OIL WAS PUMPED INTO THE CRANK CASE AND NOT BACK TO THE OIL PAN BOGGING DOWN THE MOTOR POTENTIALLY BURNING UP THE ENGINE AND ABSOLUTELY PUTTING MY LIFE IN HARM'S WAY, ESPECIALLY IN AN UNSAFE AREA. THIS PROBLEM CALLED "SUMPING" IS ABSOLUTELY AN UNSAFE CONDITION TO THE RIDER, THE ENGINE OF A $30,000 MOTORCYCLE AND POTENTIALLY A PASSENGER AS WELL. HARLEY DAVIDSON IS AWARE OF THE PROBLEM BUT CHOOSES TO ONLY FIX THE BIKES ON AN "AS NEEDED" BASIS INSTEAD OF A PREVENTATIVE FIX TO TRY AND KEEP PEOPLES LIVES SAFE. PLEASE HELP US, THE RIDERS, OUR PASSENGERS AND PROPERTY SAFE. THANK YOU FOR YOUR HELP [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
NHTSA complaint 11220266TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON ROAD GLIDE SPECIAL (FLTRXS). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. INDIANAPOLIS SOUTHSIDE HARLEY-DAVIDSON (4930 SOUTHPORT CROSSING PL, INDIANAPOLIS, IN 46237, (317) 885-5180) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE DEALER ALSO STATED THAT THE CONTACT WAS BEHIND 400 OTHER CONSUMERS WAITING FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN PROVIDED HAS NO DISPLAYABLE RECORDS. VEHICLE PURCHASE DATE SHOULD BE ON OR BEFORE INCIDENT DATE.*JB
NHTSA complaint 11173116TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON ROAD GLIDE SPECIAL (FLTRXS). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOP ROCKET HARLEY-DAVIDSON (22107 SHERMAN WAY, CANOGA PARK, CA 91303, (818) 999-3355) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE AND WAS ON BACKORDER. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint 11156828I WAS DRIVING MY BIKE WHEN IT JUST CUT OFF AND I HEARD SOMETHING RATTLE. HARLEY PICKED UP MY BIKE BECAUSE I WAS STRANDED AND THEY SAID I NEED A NEW TRANSMISSION. THEN A WEEK LATER AFTER PICKING THE BIKE UP THE BIKE CUT OFF AGAIN WHILE DRIVING AND NOW THEY SAID I NEED A NEW ENGINE. I DO NOT UNDERSTAND WHY WOULD I NEED A NEW ENGINE IF MY BIKE IS BRAND NEW OR A TRANSMISSION. THIS IS HORRIBLE AND EXTREMLY DANGEROS BECASUE I WAS ON A HIGHWAY BOTH TIMES.
NHTSA complaint 11142630WHILE RIDING MOTORCYCLE WENT TO PULL OUT IN TRAFFIC AND THE BIKE HAD NO ACCELERATION HAD JUST ENOUGH TO GET BIKE MOVING AND IN WAY OF OTHER VEHICLES. I WAS ABLE TO NARROWLY GET TO THE SIDE OF THE ROAD WITHOUT GETTING HIT OTHER CAR MISSED US BY JUST A COUPLE OF FEET .WHILE TALKING WITH THE DEALER THEY STATED THEY HAVE 3 OTHER BIKES DOING THE SAME AND DON'T KNOW WHAT'S WRONG.
NHTSA complaint 11141185NOTHING HAS HAPPENED TO ME, HOWEVER , HARLEY HAS BEEN HAVING TROUBLE WITH THEIR NEW MILWAUKEE EIGHT ENGINES" ( SERVICE BULLETIN , 1450 ) THE PROBLEM CENTERS AROUND AN ISSUE CALLED OIL SUMPING. THIS CAN CAUSE THE ENGINE TO MIS-DIRECT THE OIL INTO THE CRANKCASE ,MAKING THE FLYWHEEL HAVE TO TURN THROUGH THE OIL ,CAUSING THE ENGINE TO SLOW DOWN, AND/OR STALL . THIS IS A PROBLEM THAT WOULD HAPPEN AT HIGHWAY SPEED. IT HAS BEEN SHOWN TO HAPPEN ON STOCK MOTORCYCLES, AS WELL AS THOSE EQUIPPED WITH PERFORMANCE KITS FROM HARLEY. AGAIN, I HAVE NOT EXPERIENCED THE PROBLEM, BUT ALSO DON'T WANT TO! HARLEY HAS NOW TRIED A FEW NEW DIFFERENT OIL PUMPS, SO THERE'S PROOF THAT THEY HAVE A PROBLEM, AND KNOW ABOUT IT ! THANK YOU FOR KEEPING US SAFE.
NHTSA complaint 11089192Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.