Motorcycle, gasoline, built in United States. Owner complaints on file from Sep 25, 2022 to Jul 10, 2024.
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3 complaints on file, page 1 of 1.
The fork seals on the bike went bad at 5000 miles with no accident or damage to the bike. The oil inside of the fork tube is leaking onto the wheels and the brakes. The bike does not want to stop as fast. The front end of the bike dips upon a complete stop. Braking in general is compromised. If the bike does need to be stopped in an emergency the seal could blow, and dump oil all over the front of the bike, causing the bike to become near impossible to stop safely. The parts are not readily available, and an employee at Arsenal Harley Davidson in Waterford, MI stated that they are only available through the manufacturer on a 7-10 day wait, and that this is a known problem that has not been rectified with a formal recall.
NHTSA complaint 11600810Traveling on Calif i10 west midnight February 2022. Approaching exit making lane changes to make exit safely. Speeds of 65 70 mph. Pushed down on rear brake of motorcycle and the pedal fell completely off of it mount and became suddenly ineffective. No back brakes able to stop the bike utilizing alternative methods and heavy engine transmission use and barely the front brakes since relying on only that tool to stop the vehicle snd i wiukd have been disasteroys if not fatal. Flew into empty cross street street banked hard right finally got vehicle completely stopped at intersection. Traveled ahead to local town to locate something to use to repair brake pedal got to a point where I harvested a bolt from the seat of the bike to secure the pedal on the bike until I could repair it properly at a friends house. Too many close calls using this ineffective back brake have led me to this report intersections, near collusion , collision avoidance ,hazardous road conditions suddenly appear loose gravel and one wild skunk.. there seems to be nothing rider can do and nothing for a fact that the manufacturer wants to do to improve the safety and proper function of this defective system because I found that they have a silent recall on their known faulty brakes systems opting to silence only those who present a complaint etc about them. And this is a very significant function of the vehicle . And has caused the use of this vehicle I purchased in January to he scaled down to near trophy only use. Electrical issues i covered in my last filing.
NHTSA complaint 11486326Traveling at night on I-10 East. Near 22nd street off ramp. Banning calufornia, solo 40+ yes experienced rider on a 2022 Harley Davidson mc. Initially signed paperwork to finance vehicle at dealer in January 2022 (. Vin sticker reveals vehicle built in 2021. Anxious dealer selling it to me as a 2022 model as written all over contract. ) Multiple heavy trucks, and civilian vehicles in all directions. In the fast lane. My bike went completely and totally black off out nothing but I was able to roll pulling in the clutch started back up then went out again no lights dash no warning I made an emergency move across four lanes of traffic coming right at me two with semi trucks in both lanes the fast lane had no shoulder just concrete wall. Narrowly missing the 22nd street off ramp ended up riding down the off ramp totally dark on a rolling only bike stopped on the on ramp after flying past cross street. No remedy no reason contacted dealer would not come to pick up warranted vehicle until the following Thursday. It was Friday. Sat on the side of the road 24 hours before I could find a tow to dealer kept it for a week ( electrical fuse blew out) august. Riding on Calif 210 south major construction one lane closed on both sides no shoulder either side same thing this time I had to jump for safety away from on coming traffic over k bars after getting bike stopped totally black night no lights. Pulled flash light out of my pocket pointed it at the traffic and at my bike traffic cleared momentarily bike in the line of traffic I climbed back over to activate all my safety gear . Waited 8 hours for a service person to come for the bike.got it to the dealer again same issue tech stated other dealer inserted wrong fuse & voltage regulator would be changed out. 3 events occurred prior to this last one All battery & electrical .bike became so hot it was impossible to sit on ref batt loc. rr Brakes have failed pedal fell off Riding. NOTE: silent recall exists but not to the public.
NHTSA complaint 11486323Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.