Motorcycle, gasoline, built in United States. Owner complaints on file from Sep 14, 2023 to Mar 27, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-375 | Jun 6, 2025 | Mounting tab on the rear shock pre-load adjuster may break, allowing the rear shock absorber adjuster to damage the rear tire, causing a loss of… | Suspension | 82,117 | Repair or modification |
| 23V-591 | Aug 22, 2023 | Fastener securing the rear shock absorber may break and allow the rear shock absorber adjuster to damage the rear tire, causing a loss of tire… | Suspension | 65,224 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
NHTSA Complaint Description — This complaint concerns two unrepaired safety recalls (23V591 and 25V375) on a 2021 Harley-Davidson Low Rider S (FXLRS) Softail motorcycle that were never remedied prior to a fatal crash on April 12, 2023. Recall 23V591 (issued August 2023) involves a fastener that may fracture, allowing the rear shock absorber adjuster to contact the rear tire, creating a groove and causing sudden loss of tire pressure — increasing crash risk. Recall 25V375 (issued June 2025) involves the rear shock pre-load adjuster mounting tab, which may fracture under normal use, with the same potential tire contact and pressure loss hazard. Neither recall was repaired prior to the fatal crash. The motorcycle was impounded following the crash and subsequently transferred before any inspection for recall-related defects could be conducted. It is unknown whether either defect was present at the time of the crash, as no inspection for recall compliance was performed post-crash. Safety was placed at severe risk — the operator died. The vehicle was not inspected by the manufacturer or dealer for recall defects after the crash. No dealer service was ever performed to remedy either recall. The vehicle is no longer available for inspection.
NHTSA complaint 11727575The rear brakes will not and do not stop the bike. The ABS rear brakes do not engage yet when checking the error codes on the bike it shows the brakes are engaging. This is very dangerous. You need both brakes on a motorcycle
NHTSA complaint 11668784The contact owns a 2021 Harley-Davidson FXLRS. The contact received notification of NHTSA Campaign Number: 23V591000 (Suspension) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint 11544508Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.