Motorcycle, gasoline, built in United States. Owner complaints on file from Dec 13, 2017 to Jan 23, 2018.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
I PURCHASED A NEW HARLEY DAVIDSON FXSB BREAKOUT ON OCTOBER 2015. THIS VEHICLE ONLY HAS 3,010 ACTUAL MILES AS OF TODAY 1-23-18. THE ENGINE OF THE MOTORCYCLE HAS ALWAYS HAD A VERY LOUD MECHANICAL NOISE FROM THE BEGINNING. HOWEVER, ONCE THE INITIAL BREAK-END PERIOD OF 1,000 MILES THE ENGINE WOULD QUIET DOWN. THIS DID NOT HAPPEN AND SUBSEQUENTLY WHILE I WAS RIDING THE MOTORCYCLE IN THE MIDDLE OF TRAFFIC IN ATLANTA, GEORGIA THE ENGINE SUDDENLY BEGAN TO VIBRATE ERRATICALLY, THE BACK TIRE BEGAN TO SLIDE. I PRESSED IN THE CLUTCH LEVER IN ORDER TO GET A HANDLE ON THE MOTORCYCLE IN THE MIDDLE OF A VERY BUSY INTERSECTION TO PULL OVER AND TO INVESTIGATE WHAT WAS GOING ON. UPON MY COMPLETE INVESTIGATION, I WAS ABLE TO RIDE THE MOTORCYCLE AT A VERY SLOW PACE TO THE HARLEY DAVIDSON DEALERSHIP TO GET THE VEHICLE REPAIRED. ON THE HD MESSAGE BOARDS THERE ARE MANY INSTANCES OF THE HD 103B ENGINE HAVING SERIOUS MECHANICAL BREAKAGE PROBLEMS WITH THE VALVE LIFTER / CAMSHAFT. AFTER THE HD SERVICE TECHNICIAN DID HIS COMPLETE INSPECTION OF THE VEHICLE, IT WAS DETERMINED TO HAVE A CATASTROPHIC ENGINE FAILURE DUE TO DEFECTIVE ENGINE PARTS. UPON REPLACEMENT OF THE LONG BLOCK ASSEMBLY AND ALL RELATED PARTS. I BECAME VERY NERVOUS ABOUT MY CONTINUED OWNERSHIP OF THIS MOTORCYCLE & WANTED TO TRADE UP IN SERIES TO THE NEW 2018 HD BREAKOUT. HOWEVER, HARLEY DAVIDSON CONSUMER DIVISION WOULD NOT GRANT / BUY THE DEFECTIVE VEHICLE SO I'M STUCK WITH A VERY DANGEROUS MOTORCYCLE WHICH IS ABOUT TO RUIN MY FINANCIAL LIFE DUE TO THE FACT THAT I CAN'T GET RID OF IT. I HAVE ADVERTISED THE VEHICLE IN MANY PUBLICATIONS WITHOUT ANY TAKERS.
NHTSA complaint 11064416TL* THE CONTACT OWNS A 2016 HARLEY-DAVIDSON FXSB. WHEN THE BRAKE PEDAL WAS APPLIED WITH FORCE, THE REAR MASTER BRAKE CYLINDER CRACKED AND LEAKED BRAKE FLUID. THE CYLINDER MATERIAL SEEMED TO BE STRUCTURALLY UNSOUND TO PREMATURELY FRACTURE WITHOUT WARNING. THE CONTACT SLOWLY COASTED THE VEHICLE TO THE DEALER (RIVERSIDE HARLEY-DAVIDSON, 7688 INDIANA AVE, RIVERSIDE, CA 92504, (951) 785-0100). THE DEALER TOOK PICTURES AND INDICATED THAT THE REAR MASTER BRAKE CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER AND THE DEALER BOTH INDICATED THAT THIS WAS A COMMON FAILURE WITH THE PART, BUT THERE WAS NO RECALL AND SOLUTION OTHER THAN REPLACING THE PART. THE CONTACT WAS UNCERTAIN IF THE FAILURE WOULD RECUR DUE TO THE MATERIAL OF THE REAR BRAKE MASTER CYLINDER. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint 11054534Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.