AutoStatsIQ
Data through Oct 2026
Model year

2000 Harley-Davidson Softail

Motorcycle, gasoline, built in United States. Owner complaints on file from Jun 28, 2000 to Mar 3, 2006.

Recalls (0)Complaints (7)Investigations (0)Bulletins (3)
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints72.8 times the median 2000 motorcycle
Severity index0.02000 motorcycles average 7.5
First 24 months3Complaints in its first two years
Complaints over time

Complaints about the 2000 Harley-Davidson Softail peaked in 2000, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.522000220032006200920122015201820212026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

29% of complaints about the 2000 Harley-Davidson Softail name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
2
Fuel system
2
Equipment
1
Brakes
1
Tires
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2000 Harley-Davidson Softail

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2000 Harley-Davidson Softail

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

7 complaints on file, page 1 of 1.

  1. Filed Mar 3, 2006Failure Jun 28, 2005Mantua, OHEquipment

    I PURCHASED FORM PERFORMANCE MACHINEINC A CONTOUR BELT DRIVE PRIMARY FOR MY 2000 HARLEY DAVIDSON SOFT TAIL DUCE. AFTER HAVING A HARLEY DAVIDSON DEALER INSTALL IT I PUT 400 MILES ON THE MOTORCYCLE WHEN AT ABOUT 20 MPH THE REAR WHEEL LOCKED UP. CAUSED BY THE CLUTCH HUB RETAINING CLIP COMING OFF LETTING THE CLUTCH HUB JAMMING INTO THE OUTER COVER. I SENT IT BACK TO PERFORMANCE MACHINE WHILE IT WAS STILL UNDER WARRANTY FOR A REFUND. THEY TELL ME THERE WAS NOTHING WRONG AND ARE RETURNING IT. THERE SEEMS TO BE A PROBLEM WITH THIS SYSTEM THAT COULD BE A SERIOUS SAFETY ISSUE FOR IF IT WOULD HAVE HAPPENED 1/2 MILE FURTHER DOWN THE ROAD I WOULD BEEN ON THE INTERSTATE GOING 65 MPH. *JB

    NHTSA complaint 10151740
  2. Filed Jun 20, 2005Failure Jun 13, 2005Hampshire, ILBelts and associated pulleys

    DT: CAM CHAIN TENSIONERS WORE OUT. IF IT GOES THROUGH ALL THE WAY THE ENGINE WILL LOCK UP. IT WILL DISINTEGRATE THE METAL PIECES WHERE THE ENGINE WILL LOCK UP. IT HAPPENS IN THE HOT WEATHER, CONSUMER HEARD EXCESSIVE ENGINE NOISE, AND WAS TOLD TO CHANGE THE TENSIONERS. CONSUMER IS CONCERNED FOR BOTH HARLEY DAVIDSON MOTORCYLCLES HE OWNS. *AK *SB

    NHTSA complaint 10125883
  3. Filed Feb 21, 2003Failure Feb 15, 2003Pittsburg, CATires

    THE TIRES LOST AIR PRESSURE, WHILE DRIVING.*JB

    NHTSA complaint 10008982
  4. Filed Dec 29, 2001Failure May 5, 2000Clarksburg, WVService brakes, Shoes/linings

    THE BRAKE PEDAL TRAPS THE FOOT UNDER IT DUE TO ITS DESIGN. HARLEY HAS REDISIGNED IT FOR THE 2001 MODELS BUT WON'T REPLACE IT ON THE OLDER MODELS. I WROTE TO THEM AND THEY REFUSED IN WRITING TO DO ANYTHING ABOUT THE DEFECT.

    NHTSA complaint 756187
  5. Filed Apr 19, 2001Failure Mar 15, 2001Troy, NYFuel system, Carburetor system

    WHEN CONSUMER WENT TO TAKE MOTORCYCLE OUT OF HIS GARAGE, HE NOTICED THAT THERE WAS FUEL LEAKING FROM CARBURETOR. DEALERSHIP WAS IN POSSESSION OF MOTORCYCLE, AND INFORMED CONSUMER THAT DEFECT WAS A RESULT OF BAD GAS. THE CONSUMER HAD THE MOTORCYCLE SERVICED LAST SEPTEMBER/OCTOBER - THERE WAS NOTHING WRONG WITH MOTORCYCLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

    NHTSA complaint 886292
  6. Filed Sep 12, 2000Failure Jul 5, 2000Fort Washington, MDEngine

    THE CAM BEARING PROBLEM WAS KNOWN AT THE TIME I PURCHASED MY MOTORCYCLE FOR CLOSE TO $20,000, BUT I WAS NOT NOTIFIED THIS WAS A PROBLEM. THE FAILURE COULD HAVE COST ME AND MY GIRLFRIEND OUR LIVES. THIS SHOULD BE A RECALL ITEM. HARLEY DAVIDSON SENT A SERVICE REPAIRMAN.

    NHTSA complaint 731169
  7. Filed Jun 28, 2000Plant City, FLFuel system, Tank assembly

    WOULD FILL MOTORCYCLE WITH FUEL & ABOUT 1/2 GALLON WOULD LEAK OUT & WOULD TRAIL MOTORCYCLE WHILE DRIVING.*AK

    NHTSA complaint 864383
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
All investigations
Service bulletins

3 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • M-1233 Oct 20, 2008 · Service Bulletin/Repair Instructions
    HARLEY DAVIDSON: A CHANGE TO THE FINAL TORQUE OF THE FORK CAP (PART NUMBER 45419-80) AND FOR TUBE PLUG (PART NUMBER 45838-77). THE NEW TORQUE FOR BOTH PARTS IS 60-70 FT LBS (81.3-94.9NM). *PE
  • 56 Jan 14, 2003 · Service Bulletin/Repair Instructions
    CHROME HARDWARE TORQUE PROCEDURE. *TT
  • 120202 Jan 10, 2003 · Service Bulletin/Repair Instructions
    NEW STYLE CRUCIFIX SEALS FOR OIL LEAKAGE FROM REAR MAIN BEARING AREA. *TT
Source: NHTSA manufacturer communications files.
About service bulletins