Model year

2015 Heartland BIG Horn

Trailer, Not Applicable, built in United States. Owner complaints on file from Jun 5, 2015 to Feb 20, 2021.

Recall campaigns covering this model year21,811 vehicles or units across those campaigns
Owner complaints52.5 times the median 2015 trailer
Severity index20.02015 trailers average 5.0
First 24 months2Complaints in its first two years
Complaints over time

Complaints about the 2015 Heartland BIG Horn peaked in 2015, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.522015220162017201820192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

40% of complaints about the 2015 Heartland BIG Horn name suspension

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Suspension
2
Electrical system
1
Equipment
1
Structure
1
Wheels
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2015 Heartland BIG Horn

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2015 Heartland BIG Horn
CampaignFiledSubjectComponentVehiclesRemedy
15V-482Jul 30, 2015Click on "All Products Associated With This Recall" for a complete listEquipment1,680Part replacement
15V-049Jan 30, 2015In the affected recreational vehicles, the axles may be placed too far forward on the frame resulting in improper weight distribution across the axlesSuspension131Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2015 Heartland BIG Horn

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

5 complaints on file, page 1 of 1.

  1. Filed Feb 20, 2021Failure Jan 2, 2021Union City, TNWheels

    KEPT TAKING TIRES BACK BECAUSE THEY WOULDN'T HOLD AIR. THEY FINALLY DETERMINED THAT THERE WAS A CRACK IN THE WHEEL. HAD IT WELDED PER DEALER SUGGESTION. WAS TRAVELING TO TX TO WINTER. HAD BRAND NEW TIRES ON RV. AS I WAS DRIVING DOWN THE ROAD, THE WHEEL AND LUG NUTS JUST ROLLED OFF. WE HAD TO BE ESCORTED TO CAMPGROUND AND HAD TO WAIT 3 DAYS FOR PARTS. WAS CHARGED $1239.00I WAS TOLD THIS IS A PROBLEM WITH THESE WHEELS. WE HAD TO REPLACE THE HUB, THE BRAKES, LUG BOLTS AND NUTS AND ARE USING THE SPARE.

    NHTSA complaint 11397104
  2. Filed Jul 15, 2019Failure Jan 30, 2015LA Fargeville, NYSuspension

    TL* THE CONTACT OWNS A 2015 HEARTLAND BIG HORN. THE CONTACT STATED THAT THE REMEDY FOR NHTSA CAMPAIGN NUMBER: 15V049000 (SUSPENSION) FAILED BECAUSE THE MANUFACTURER DID NOT PROVIDE THE PROPER WEIGHT DISTRIBUTION FOR THE AXLES. AS A RESULT, FOUR SHOCKS AND SPRINGS FAILED. WRATTEN TRAILER SALES (9209 US-11, ADAMS, NY 13605, (315) 232-4535) PERFORMED THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS UNSAFE. *DT*JB

    NHTSA complaint 11231970
  3. Filed Dec 7, 2017Failure Jun 18, 20175,000 milesSchenectady, NYSuspension

    AN AXLE HANGER, WHICH WAS INVOLVED IN A RECALL, WAS IMPROPERLY WELDED AND BEGAN TO BREAK OFF OF THE FRAME. THIS OCCURRED WHILE TRAVELING DOWN A HIGHWAY IN OHIO. IT WAS WELDED BACK INTO PLACE ON THE HIGHWAY. AGAIN, WHILE TRAVELING DOWN A HIGHWAY IN MASSACHUSETTS IT BROKE COMPLETELY OFF. I HAVE BEEN IN CONTACT WITH HEARTLAND AND THEY DO NOT WISH TO HELP.

    NHTSA complaint 11052934
  4. Filed Nov 13, 2015Failure Jul 26, 2015Peculiar, MOEquipment, Recreational vehicle/trailer

    CPSC: 2015 HEARTLAND BIGHORN WHEEL: CONSUMER STATED WHEN THE TECHNICIANS REPLACED A COOLING UNIT ON A NORCOLD REFRIGERATOR THAT LEAKED SODIUM CHROMATE, THE COOLANT UNIT BLEW UP AS IT WAS BEING REMOVED. THREE OF THE TECHNICIANS WERE TAKEN TO THE HOSPITAL FOR EMERGENCY TREATMENT FOR EXPOSURE TO SODIUM CHROMATE. *JB

    NHTSA complaint 10807008
  5. Filed Jun 5, 2015Failure Jan 26, 20151,000 milesOffutt AFB, MDElectrical system, BodyFire

    TL* THE CONTACT OWNS A 2015 HEARTLAND BIG HORN 3875FB RECREATIONAL TRAILER. THE CONTACT STATED THAT THE HOLDING TANK HEATER PAD BECAME OVERHEATED AND BURNED A HOLE INTO THE GRAY WATER TANK. THE FAILURE CAUSED A WATER LEAK. THE DEALER REPLACED BOTH THE HEATING TANK AND THE YETI PAD; HOWEVER, THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FIRE. ADDITIONALLY, THE BEDROOM SLIDE WOULD ATTRACT MOISTURE AND FROST THROUGHOUT THE WINTER. THE DEALER SENT SOMEONE TO MAKE REPAIRS TO THE INSULATION IN THE RECREATIONAL VEHICLE WHICH WAS VACUUM BONDED; HOWEVER, THE FAILURE WAS RECURRING. THERE WAS RAIN LEAKING INTO THE VEHICLE FROM THE WALL ON THE DOOR SIDE TO THE BEDROOM, WHICH WERE WOOD TRIMMED. THE CONTACT WAS CONCERNED THAT THERE WAS WATER LEAKING IN PLACES WHERE SHE WAS UNABLE TO SEE THE FAILURE. AS A RESULT, THERE WAS SEVER WATER DAMAGE ON THE WALLS AND THE CEILING. THE KITCHEN ISLAND WAS ALSO DEFECTIVE AND THE CONTACT STATED THAT WHEN TRAVELING, THE ISLAND WOULD CONTINUOUSLY STRIKE THE REFRIGERATOR DOOR. THE DEALER PROVIDED A REPLACEMENT DOOR BUT THE CONTACT STATED THAT THE DEFECT WAS IN THE ISLAND AND, UNTIL REPAIRED, IT WOULD CONTINUE TO STRIKE THE DOOR. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 1,000.

    NHTSA complaint 10723645
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

No manufacturer communications on file

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

Source: NHTSA manufacturer communications files.