Complaints over time
Complaints about the 2020 Heartland Cyclone peaked in 2022, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 Heartland Cyclone
Trailer, Not Applicable, built in United States. Owner complaints on file from Jul 26, 2022 to Jun 21, 2023.
Recall campaigns covering this model year23,192 vehicles or units across those campaigns
Owner complaints22.0 times the median 2020 trailer
Severity index0.02020 trailers average 7.3
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2020 Heartland Cyclone name equipment
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2020 Heartland Cyclone
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-849 | Nov 1, 2021 | Transfer switch wire securement lugs may have been improperly tightened during production, causing the wires to come loose | Electrical system | 1,783 | Repair or modification |
| 20V-521 | Aug 28, 2020 | Due to insufficient bracing, the front landing legs may buckle and collapse while the trailer is parked | Equipment | 1,409 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 Heartland Cyclone
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jun 21, 2023Failure Jun 17, 2023Buffalo, NYFuel/propulsion system, Body, Unknown or other
On two separate occasions I have had the door on the RV melt and crack from the door resting against the heat vent placed behind the door. The latch is NOT PRACTICAL OR SUFFICIENT. Many people go in and out and the door gets open and closed a lot. There’s no real visible warning except hot written on the vent in the same color. We are educated people who are aware of what the plug is for. It only took minutes for this to happen. I can’t imagine if we were not there and the door was left open what would have happened. If we were inside sleeping we would have no way out either. This is a poor design . I’m certain there is some kind of hinge that would stop it from lying flush with the back or stoppers that would bounce it back. I would appreciate it if you could review this matter. This is a FIRE HAZARD. I have also called and emailed the Heartland Company as well.
NHTSA complaint 11528083 - Filed Jul 26, 2022Failure May 14, 2022Middleburg, FLEquipment, Recreational vehicle/trailer, Tank valve/gauge
Automatic Changeover RV LP Gas Regulator Leak.
NHTSA complaint 11476007
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.