Complaints over time
Complaints about the 2021 Heartland Mallard peaked in 2024, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2021 Heartland Mallard
Trailer, Not Applicable, built in United States. Owner complaints on file from Aug 10, 2021 to May 22, 2024.
Recall campaigns covering this model year526k vehicles or units across those campaigns
Owner complaints33.0 times the median 2021 trailer
Severity index0.02021 trailers average 7.7
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2021 Heartland Mallard name suspension
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
5 recall campaigns cover the 2021 Heartland Mallard
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-557 | Jul 22, 2021 | Refrigerator roof vents were not routed properly during production | Equipment | 649 | Repair or modification |
| 21V-453 | Jun 17, 2021 | LP gas lines may not have been tightened properly on the outside cooktops, which could result in a gas leak | Equipment | 2,486 | Repair or modification |
| 21V-428 | Jun 4, 2021 | Regulator may fail, causing an increase in propane pressure | Equipment | 22,326 | Part replacement |
| 21V-009 | Jan 14, 2021 | These units had incorrect axle, rims, and tires installed during production | Suspension | 76 | Part replacement |
| 20V-486 | Aug 18, 2020 | Liquid propane (LP) hose and connector may contact the suspension shackle | Equipment | 204 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2021 Heartland Mallard
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed May 22, 2024Failure May 5, 2024Queen Creek, AZSuspension
Frame has broken in 2 locations at spring attachment bracket.
NHTSA complaint 11590268 - Filed Feb 25, 2024Failure Jan 31, 2024Akron, NYStructure, Suspension
Frame broke where leaf spring is attached to trailer.
NHTSA complaint 11573879 - Filed Aug 10, 2021Failure Aug 10, 2021Bakersfield, CAAxle assembly, Multiple axle
2021 HEARTLAND MALLARD. CONSUMER WRITES IN REAFRDS TO AXLE SAFETY RECALL. THE CONSUMER STATED THE LOWER METAL SIDING SEPARATED FROM THE TRAILER AND BEGAN SCRAPING THE TIRES. THE CONSUMER BELIEVED THIS WAS CAUSED BY THE LARGER TIRES RECOMMENDED BY THE RECALL NOTICE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ALONG WITH THE TRAILER'S DELAMINATING. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE CONSUMER REFERENCED RECALL 21V-009.
NHTSA complaint 11428502
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.