Complaints over time
Complaints about the 2016 Heartland Pioneer peaked in 2017, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2016 Heartland Pioneer
Trailer, Not Applicable, built in United States. Owner complaints on file from Mar 27, 2017 to Mar 27, 2017.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Close to the median 2016 trailer
Severity index0.02016 trailers average 8.7
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2016 Heartland Pioneer name suspension
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2016 Heartland Pioneer
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2016 Heartland Pioneer
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Mar 27, 2017Failure Feb 4, 2017FT Lauderdale, FLSuspension, Wheels
TL* THE CONTACT OWNS A 2016 HEARTLAND PIONEER TRAVEL TRAILER. WHILE TRAVELING APPROXIMATELY 45 MPH, THE CONTACT HEARD A LOUD NOISE EMERGING FROM THE REAR OF THE TRAILER AND IT STARTED TO WOBBLE IN A FISHTAIL MANNER. THE PASSENGER SIDE TIRE ON THE TRAILER BLEW OUT. THE CONTACT HAD TO STOP ON THE SIDE OF THE ROAD IN AN OPEN FIELD. THE EMERGENCY ROADSIDE ASSISTANCE CAME AND CHANGED THE TIRE. WHILE DRIVING ON A DIFFERENT OCCASION, ANOTHER MOTORIST ALERTED THE CONTACT THAT THE REAR TIRES LOOKED AS IF THEY WERE ABOUT TO DETACH FROM THE AXLE. THE TRAILER WAS DRIVEN VERY SLOWLY TO THE NEAREST DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE WAS BENT AND WAS A COMMON OCCURRENCE WITH THIS TYPE OF TRAILER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS INFORMED THAT THE WARRANTY HAD EXPIRED AND WAS ONLY GOOD FOR ONE YEAR. THE VEHICLE WAS NOT REPAIRED. THERE WAS NO FAILURE MILEAGE.
NHTSA complaint 10968743
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.