Complaints over time
Complaints about the 2020 Heartland Pioneer peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 Heartland Pioneer
Trailer, Not Applicable, built in United States. Owner complaints on file from May 10, 2021 to May 10, 2021.
Recall campaigns covering this model year26,085 vehicles or units across those campaigns
Owner complaints1Close to the median 2020 trailer
Severity index0.02020 trailers average 7.3
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2020 Heartland Pioneer name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2020 Heartland Pioneer
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 20V-084 | Feb 13, 2020 | Smoke detector may be incorrectly located in the bedroom | Equipment | 487 | Repair or modification |
| 19V-525 | Jul 12, 2019 | A/C electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat | Electrical system | 5,598 | Not stated |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 Heartland Pioneer
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed May 10, 2021Failure May 10, 2021Midlothian, TXElectrical system
TL* THE CONTACT OWNS A 2020 HEARTLAND PIONEER RV. THE CONTACT STATED WHILE THE RV WAS STATIONARY, AN ELECTRICAL WIRE SHORTED OUT CAUSING THE ELECTRICAL COMPONENTS IN THE RV TO FAIL TO OPERATE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE RV WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENTIRE ELECTRICAL WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint 11415976
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.