Model year

2016 Heartland Road Warrior

Trailer, Not Applicable, built in United States. Owner complaints on file from Mar 12, 2018 to Mar 12, 2018.

Recalls (3)Complaints (1)Investigations (0)Bulletins (0)

Recall campaigns covering this model year33,977 vehicles or units across those campaigns

Owner complaints1Close to the median 2016 trailer

Severity index0.02016 trailers average 8.7

First 24 months0Complaints in its first two years

Complaints over time

Complaints about the 2016 Heartland Road Warrior peaked in 2018, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

Source: NHTSA ODI complaints file. The lighter column runs through October.

Components

100% of complaints about the 2016 Heartland Road Warrior name structure

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Structure

Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.

Recalls

3 recall campaigns cover the 2016 Heartland Road Warrior

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2016 Heartland Road Warrior
Campaign	Filed	Subject	Component	Vehicles	Remedy
16V-819	Nov 14, 2016	Affected trailers are equipped with aluminum black ladders manufactured by Christianson Industries that have retractable hinges, each with a…	Equipment	2,045	Repair or modification
15V-482	Jul 30, 2015	Click on "All Products Associated With This Recall" for a complete list	Equipment	1,680	Part replacement
15V-199	Apr 3, 2015	In the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend…	Equipment	252	Part replacement

Source: NHTSA ODI recalls file.

Look up a VIN at NHTSA

Owner complaints

What owners reported about the 2016 Heartland Road Warrior

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

Filed Mar 12, 2018Failure Mar 9, 20182,200 milesMaidens, VAStructure
A PRESS RIVET FAILED CAUSING THE STEPS TO NOT BE SUPPORTED ON THE RIGHT SIDE. THIS HAPPENED WHEN SOMEONE WAS ON THE STEPS CAUSING THEM TO LOOSE THEIR BALANCE. HEARTLAND INDICATED THAT IT IS "OUT OF WARRANTY" AND THAT THEY CANNOT "ASSIST WITH COVERING THE REPAIRS ON THIS UNIT." OBVIOUSLY THIS IS A SAFETY ISSUE THAT NEEDS TO BE RESOLVED. *JS
NHTSA complaint 11078629

Source: NHTSA ODI complaints file.

Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.

All investigations

Service bulletins

No manufacturer communications on file

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

Source: NHTSA manufacturer communications files.

About service bulletins