Complaints over time
Complaints about the 2018 Heartland Torque peaked in 2022, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2018 Heartland Torque
Trailer, Not Applicable, built in United States. Owner complaints on file from Dec 11, 2022 to Dec 11, 2022.
Recall campaigns covering this model year120k vehicles or units across those campaigns
Owner complaints1Close to the median 2018 trailer
Severity index0.02018 trailers average 5.0
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2018 Heartland Torque name suspension
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2018 Heartland Torque
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-750 | Nov 22, 2017 | These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the… | Equipment | 19,615 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2018 Heartland Torque
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Dec 11, 2022Failure Dec 8, 2022El mirage, AZSuspension, Unknown or other, Wheels
6/15/22 blow out to left side rear tire causing hub to drag in ground and 2nd front tire to pop. Hub dug into side of highway leaving us halfway on and off and could not safely pull all the way over. 8/2/22 same tire left side rear blows out. 8/10 right side rear tire wheel and rim completely come off and roll onto highway causing 2nd right tire to sustain impact and blow. Rv was in shop for 3 months for Axle repair and suspension upgrade got back on road 11/10/22 12/8/22 tire and rim roll off completely again on rear left side. Causing impact to rear front tire and hub dragging on ground. Spindle is shot and could not be towed due to how bad damage of tires were. Heartland states there are no recalls on RV but there is clearly a reoccurring issue that is putting my families safety and life at risk. My daughter is 1.5 years old and these blow outs and wheels and rims coming off is not normal.
NHTSA complaint 11496971
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
1 manufacturer communication cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 5SF-032618 Mar 26, 2018 · Service Bulletin/Repair Instructions
Dometic Furnace Limit Switch service bulletin on all Small & Medium Furnaces (AFS, AFM, DFS, DFM). Fiberglass sleeve over the exhaust tube to prevent wire from shorting and blowing protective fuse.
Source: NHTSA manufacturer communications files.