Trailer, Not Applicable, built in United States. Owner complaints on file from Jun 9, 2019 to Sep 2, 2021.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-428 | Jun 4, 2021 | Regulator may fail, causing an increase in propane pressure | Equipment | 22,326 | Part replacement |
| 19V-043 | Jan 18, 2019 | Federal Certification Label may contain incorrect tire size, load range and tire pressure information | Equipment | 294 | Part replacement |
| 19V-041 | Jan 17, 2019 | Trailers were equipped with Load Range D tires instead of Load Range E tires | Tires | 14 | Part replacement |
| 18V-634 | Sep 21, 2018 | Axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat | Suspension | 622 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
The contact owns a 2019 Heartland Sundance. The contact stated that when inspecting the vehicle, the furnace was not anchored securely. The contact stated that the vehicle was taken to the dealer who confirmed that the furnace and toilet had been incorrectly installed by the manufacturer. The areas had to be anchored and sealed correctly. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.
NHTSA complaint 11431494The contact owns a 2019 Heartland Trail Runner. The contact received a recall notification for NHTSA Campaign Number: 21V428000 (Equipment) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint 11428057ONE OF THE SPRING SHACKLES HAS RIPPED AWAY FROM THE FRAME. IN FACT, THE FRAME TORE, THE WELD IS INTACT. I AM ATTEMPTING TO INCLUDE PHOTOS. THANK YOU FOR YOUR KIND ATTENTION TO THIS MATTER.*DT*JB
NHTSA complaint 11342962THE ROOF ON THE VEHICLE STARTED TO PEEL OFF THE ROOF. IT IS LIKE A THICK FABRIC COVER THAT BEGAN TO TEAR OFF THE TOP. WE HAD TO STOP AND TAPE IT WITH GORILLA TAPE. I BELONG TO A TERRY CLASSIC GROUP ON FACEBOOK AFTER POSTING WHAT HAPPENED, I LEARNED THAT THIS HAS HAPPENED TO OVER 100 UNITS THAT HEARTLAND S AWARE OF THE ISSUE. I PURCHASED THE VEHICLE ON 04/30/2019 TOOK POSSESSION ON MAY 04, 2019. THE RV HAS BEEN AT THE DEALERS SINCE JUNE 4TH. HEARTLAND IS NOT RESPONDING TO THE REQUEST FOR WARRANTY AUTHORIZATION TO PUT A NEW ROOF ON.
NHTSA complaint 11218793Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.